Featured Image Interior Entrance Reception Lobby Sitting Area Concierge Desk Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Room Balcony Fitness Facility Restaurant Restaurant Restaurant Food and Drink Hotel Bar Hotel Bar Hotel Interior Hotel Interior Hotel Interior Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Property Grounds Property Grounds Hotel Entrance Hotel Front - Evening/Night Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Exterior Exterior
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Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children)

Room, 2 Double Beds, Non Smoking, Mountain View

Max Occupancy: 4 guests (up to 3 children)

Room, 2 Double Beds, Non Smoking, Balcony

Max Occupancy: 4 guests (up to 3 children)

Get an overview of this hotelFamily-friendly Queenstown hotel in Queenstown City Centre with restaurant

Location

This family-friendly Queenstown hotel is located on a lake, steps from SKYCITY Wharf Casino, Steamer Wharf, and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and TSS Earnslaw Steamship are also within 5 minutes.

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Other amenities include a 24-hour business center, WiFi in public areas, and valet parking.

Room Amenities

All 139 rooms offer WiFi, minibars, and LCD TVs with digital channels. Wired Internet, coffee makers, and free newspapers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4.5-star property.

Public areas are equipped with high-speed wireless Internet access (surcharge). 4 meeting rooms are available. This luxury hotel also offers a fitness center, multilingual staff, and ski storage. Parking is available onsite for a surcharge.

  • 24-hour business center 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 7 
  • Number of meeting rooms - 4 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Ski storage 
  • Total number of rooms - 139 
  • Valet parking (surcharge) 
  • WiFi (surcharge) 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Laundry facilities  
  • Rollaway/extra beds available  

Internet

Available in all rooms: Wireless internet access ( 10 NZD per night ), Wired internet access ( 10 NZD per night )

Available in some public areas: Wireless internet access ( 10 NZD per night )

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Digital TV service 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Rollaway/extra beds available 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Crowne Plaza Hotel Queenstown has a restaurant on site.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 15 per day
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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