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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.5/5 Wonderful
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationSteamer Wharf1 min walk
Popular LocationTSS Earnslaw Steamship2 min walk
Popular LocationFear Factory Queenstown2 min walk
AirportQueenstown (ZQN-Queenstown Intl.)15 min drive

Choose dates to view prices

  • Room, 1 King Bed, Courtyard View

    4.3/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Courtyard View
  • Room, 1 King Bed, Balcony, View

    3.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, View
  • Room, 1 King Bed, Lake View

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View
  • Room, 2 Double Beds, Balcony, View

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Balcony, View
  • Room, 1 King Bed, Mountain View

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Mountain View
  • Room, 2 Double Beds, Lake View

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Lake View
  • Room, 2 Double Beds, Courtyard View

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Courtyard View
  • Room, 2 Double Beds, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Mountain View
  • Deluxe Room

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed OR 1 Double Bed
    More detailsDeluxe Room
  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsStandard Room

About this area

Queenstown

Crowne Plaza Hotel Queenstown is located on a lake and in a walkable area with good shopping. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Steamer Wharf - 1 min walk
  • TSS Earnslaw Steamship - 2 min walk
  • Fear Factory Queenstown - 2 min walk
  • Skycity Queenstown Casino - 4 min walk
  • Queenstown Mall - 6 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 15 min drive

About this property

Crowne Plaza Hotel Queenstown

4.5-star luxury hotel, walk to Lake Wakatipu
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service. All 139 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Crowne Plaza Hotel Queenstown offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

Valet parking: NZD 23.00 per night

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 32 for adults and NZD 16 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness center

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Japanese
Portuguese
Spanish

Business services

24-hour business center
Conference space

Outdoors

Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Handrails in stairways
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Hair dryer
Shower
Towels

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 23.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Queenstown
Crowne Plaza Hotel Queenstown Hotel
Crowne Plaza Hotel Queenstown Queenstown
Crowne Plaza Hotel Queenstown Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel Queenstown and receive a full refund?
Yes, Crowne Plaza Hotel Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Queenstown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Hotel Queenstown?
As of Jul 4, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown on Jul 19, 2020 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Hotel Queenstown?
Valet parking is available for NZD 23.00 per night.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at Crowne Plaza Hotel Queenstown?
Check-out is at 11 AM.
Where is Crowne Plaza Hotel Queenstown located?
Located in the heart of Queenstown, this luxury hotel is within a 5-minute walk of Steamer Wharf and Lake Wakatipu. Skyline Gondola is 0.5 mi (0.8 km) away.

Guest reviews

Overall score and ratings for Crowne Plaza Hotel Queenstown

4.5
Wonderful
5 - Excellent
567
4 - Good
347
3 - Okay
64
2 - Mediocre
17
1 - Poor
5
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service, Good location, Great Lake and Mountain view!! Highly recommend!!

Stayed 6 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot

great location. eat walking to everything.

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020