Ratings based on 331 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome view on lake side of hotel

Posted Mar 7, 2017
Good location for a short stroll to town but bed was not comfortable and the carpet could use a refresh. Can't beat the view though.
5 out of 5
Recommended
for Everyone
by A verified traveler

The most beautiful view of the lake and mountains.

Posted Mar 3, 2017
Pros: Room very spacious and light and accommodated our needs well. Quiet.
Cons: The parking's a bit tight but no room to improve so just an observation for other travellers.
Location: Easier to say what isn't there................. can't think of anything, this is Queenstown!
Fabulous views from the window and balcony facing the lake and Remarkables and Walter Peak. Unbeatable.
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney

on the main road to much noise

Posted Mar 1, 2017
Pros: location
Cons: TRAFFIC NOISE & PARKING ARRANGEMENTS
Location: walk to queenstown
will find quieter accomodation next time, parking needs to be allocated NOT BEST OF LUCK PARKING
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Nice Lodge overlooking Lake

Posted Feb 15, 2017
Pros: Not too big, and impersonal, and overlooking the lake.
Cons: Can't think of anything
Location: Near centre of town. Tours to Queenstown. Get the tour - you really don't want to drive yourself!
Owners very nice and professional. Excellent breakfast. Very clean and spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gladesville

Spectacular View

Posted Jan 16, 2017
Walking distance to town centre is approx 10-12 minutes. That can be a little annoying but the unit is very comfortable, and the view spectacular. Staff were very helpful on our every request.
2 out of 5
Recommended
for Everyone
by A verified traveler from London

Stunning View - but thats it...

Posted Dec 22, 2016
Pros: View!
Cons: Sound proofing
Location: Very close to town centre, although if you want to walk - there is a HUGE hill on the way back - so don't recommend it!
The view from the balcony was amazing of the lake and surrounding mountains. The room was large, with all facilities provided for. The bathroom was tired, and could do with a spruce. The main annoyance was we were on the floor with the restaurant and the smoke door was left open which meant we were woken up every morning by people coming and going and staff preparing breakfast. The hallways could also do with sound proofing as many people struggled to lock their doors (note to push the button, rather than use the key could help this), and there was much slamming every morning also. Staff did bare minimum, but were friendly enough.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Nice view. Not so good toilet/shower.

Posted Dec 13, 2016
the toilet/shower doesn't have exhaust fan. It only have a window that opens directly to the shared balcony of the lake view rooms. You can't realy open it when u r using it coz you can be seen from outside and the view can be ruined when your neighbor, you know, goes #2. Room service is not so good too. But hey, the view is awesome and room is spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended

Posted Dec 11, 2016
Pros: The staff - really caring.
We had a very comfortable stay. The hotel is near the town centre - especially taking Park Road along the lake into town. Magnificent views!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with views. In walking distance to town

Posted Dec 6, 2016
Pros: Good location
A really nice hotel with friendly staff and fantastic views. In walking distance to town which was handy. Lots of parking. Good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great views helpful staff

Posted Dec 2, 2016
Spent 3 nights and had a fantastic time. Great location- easy walk to town. Linley at the front desk was lovely and even helped us arrange a taxi to the airport.
Comment from Hotel Management
Dec 4, 2016 by Lynley, Hotel Management
thank you.