Room type

Superior Room, 2 Queen Beds, Lake View

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 1 King Bed, Lake View

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotelFamily ski hotel with 2 restaurants


Conveniently located near the ski slopes, this Queenstown hotel is within 1 mi (2 km) of SKYCITY Wharf Casino, Steamer Wharf, and Creative Queenstown Arts & Crafts Market. TSS Earnslaw Steamship and Fear Factory Queenstown are also within 1 mi (2 km).

Hotel Features

Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.

Room Amenities

All 148 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and LCD TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet, and minibars.

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with high-speed wired and wireless Internet access (surcharge). This ski hotel also offers ski storage, a sauna, and a fitness center. Complimentary self parking is available on site.

Mercure Queenstown Resort is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Beach bar 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Conference space 
  • Conference space size (feet) - 3272 
  • Conference space size (meters) - 304 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free self parking 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of meeting rooms - 3 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski shuttle (surcharge) 
  • Ski storage 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa tub 
  • Television in lobby 
  • Total number of rooms - 148 
  • Tours/ticket assistance 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Snack bar/deli  


Available in all rooms: WiFi (surcharge) , Wired internet access (10 NZD per 2 hours surcharge)

Available in some public areas: Wireless internet access ( 10 NZD per hour ), Wired high-speed internet ( 5 NZD per hour )


Free self parking

Room Amenities

  • Bathrobes 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10 AM.

Vista Restaurant - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. A children's menu is available.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Segway rental/tour nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 15 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 44 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room high-speed Internet (wired): NZD 10 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per hour (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 5 per hour (rates may vary)
  • Late check-out fee: NZD 20
  • Deposit: NZD 50 per stay
  • In-room safe fee: NZD 50 per stay
  • Rollaway bed fee: NZD 44 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

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