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Get an overview of this hotelFamily ski hotel with 2 restaurants

Location

Conveniently located near the ski slopes, this Queenstown hotel is within 1 mi (2 km) of Mt Crichton Loop Track, Steamer Wharf, and Creative Queenstown Arts & Crafts Market. SKYCITY Wharf Casino and TSS Earnslaw Steamship are also within 1 mi (2 km).

Hotel Features

Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.

Room Amenities

All 148 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find WiFi, wired Internet, and minibars.

Mercure Queenstown Resort

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with high-speed wired and wireless Internet access (surcharge). This ski hotel also offers ski storage, a sauna, and a fitness center. Complimentary self parking is available on site.

Mercure Queenstown Resort is a smoke-free property.

  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Bar/lounge 
  • Multilingual staff 
  • Total number of rooms - 148 
  • 24-hour front desk 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Ski shuttle (surcharge) 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Meeting rooms 3 
  • Beach bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (meters) - 304 
  • Number of restaurants - 2 
  • Conference space size (feet) - 3272 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Television in common areas 
  • Wedding services 
  • Elevator/lift 
  • Fireplace in lobby 
  • Garden 
  • Snack bar/deli 
  • Ski storage 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( NZD TBA per hour ), Wired internet access ( NZD 10 per hour )

Available in some public areas: Wireless internet access ( NZD 10 per hour ), Wired high-speed internet ( NZD 5 per hour )

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • In-room safe (surcharge) 
  • LCD TV 
  • In-room climate control (air conditioning) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10 AM.

Vista Restaurant - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. A children's menu is available.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Segway rental/tour nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: NZD 50 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: NZD TBA per hour (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 10 per hour (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per hour (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 5 per hour (rates may vary)
  • Late check-out fee: NZD 20
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown
  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort

We should mention

A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.


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