Get an overview of this hotelFamily ski hotel with 2 restaurants

Popular property highlights

Free self parking
Outdoor pool
Business center
Laundry facilities
Smoke-free property

Location

Conveniently located near the ski slopes, this Queenstown hotel is within 1 mi (2 km) of SKYCITY Wharf Casino, Steamer Wharf, and Creative Queenstown Arts & Crafts Market. TSS Earnslaw Steamship and Fear Factory Queenstown are also within 1 mi (2 km).

Hotel Features

Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.

Room Amenities

All 148 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find WiFi, wired Internet, and minibars.

 Guest Highlights

Our Guests Love
  • Good, quiet location
  • Family-friendly amenities
  • Helpful staff
  • Guestroom size
  • Overall room comfort
Our Guests Note
  • WiFi could've been better

Mercure Queenstown Resort

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with wired and wireless Internet access (surcharge). This ski hotel also offers ski storage, a sauna, and a fitness center. Onsite self parking is complimentary.

Mercure Queenstown Resort is a smoke-free property.

  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Bar/lounge 
  • Total number of rooms - 148 
  • 24-hour front desk 
  • Multilingual staff 
  • WiFi (surcharge) 
  • Wired Internet access - surcharge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Ski shuttle (surcharge) 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 3 
  • Beach bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 304 
  • Number of restaurants - 2 
  • Conference space size (feet) - 3272 
  • Free self parking 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Television in common areas 
  • Wedding services 
  • Elevator/lift 
  • Fireplace in lobby 
  • Garden 
  • Snack bar/deli 
  • Ski storage 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( NZD TBA per hour ), Wired internet access ( NZD 10 per hour )

Available in some public areas: Wireless internet access ( NZD 10 per hour ), Wired high-speed internet ( NZD 5 per hour )

Parking

Free self parking

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • LCD TV 
  • In-room safe (surcharge) 
  • In-room climate control (air conditioning) 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • WiFi (surcharge) 
  • Wired Internet access (surcharge) 
  • Room service (24 hours) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10 AM.

Vista Restaurant - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. A children's menu is available.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Snowmobiling nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Segway rental/tour nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: NZD 50 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: NZD TBA per hour (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 5 per hour (rates may vary)
  • Late check-out fee: NZD 20
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown

We should mention

A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.


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