Ratings based on 1,573 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from texas
High end close to the centerPosted Nov 20, 2015
Location: Great adventure city
Missed having in room catering. couldn't self cater.
for Everyoneby A verified traveler from Auckland
Posted Nov 6, 2015
Close to all amenities. Very nice hotel to stay at.
for Everyoneby A verified traveler from Queensland Australia
handy to everythingPosted Nov 2, 2015
Perfect position to everything in Queenstown. Excellent service and room. Comfortable beds and pillows. Staff are too happy to help and the food was great. We will be back again.
for Everyoneby A verified traveler
Needs a bit of a refreshPosted Oct 31, 2015
Expedia booking was messed up, had wrong details. Hotel sorted it. Expedia, grrrrrr.
for Everyoneby A verified traveler from Auckland, NZ
Excellent LocationPosted Oct 29, 2015
Cons: The bathrooms are getting a bit dated and could benefit from a bit of modernisation.
Great location, right by the lake and within a few minutes of all the amazing Queenstown restaurants. About a 10 minute walk to the cable cars up to the luge. Parking on the street is relatively cheap and since we were there over a public holiday it was no more than $5.
for Everyoneby A verified traveler from Queenstown New Zealand
Hotel was right on the lakePosted Oct 21, 2015
Pros: Location close to the town centre, close to the activities that we went on while staying in queenstown. Staff were very friendly. Very helpful.
Location: Location on the lake, with a magnificent view every day that we were there. The gondola was within walking distance. The steamer was also in walking.
The hotel could not have been more perfect for location, looking out to the lake every day what a magic view for anyone. Walking along the lake and the view of the mountains with just enough snow to make it a worth while view. We did eat at the hotel restaurant and found the food more than adequate in the amount served. And also tasty. My coffee fix was also satisfied, the cafe staff made a perfect cup of coffee. The cafes we frequented in the town we could not fault all had great food and there is so much to say about our experience, hotel fabulous, scenery fabulous, staff at the hotel excellent.
for Everyoneby A verified traveler from Hong Kong
Good locationPosted Oct 19, 2015
Bathroom is a bit old. The location is good and convenient to the shops and beach.
for Everyoneby A verified traveler from Hamilton New Zealand
Close to LakePosted Oct 11, 2015
Pros: Room was a good size. Location was near restaurants, the lake and walking distance to activities.
Cons: Bathroom needs to be upgraded. Ceiling paint was peeling.
Location: Near lake and 3 minutes from lake activities. Gondola was about 15 minutes walk. Did not need taxi
Friendly welcome. Room was ready by 13:30. Rooms clean and comfortable. 1 of the twin beds needs replacing. Staff was interested in our diet requirements and we could discuss with chef or supervisor. Nice suprise when I was given a happy birthday card and a box of chocolates. Will recommend this hotel.
for Everyoneby A verified traveler from Auckland NZ
handy location to everythingPosted Oct 10, 2015
comfortable space at lobby & lounge area, good food & friendly service from restaurant.
for Everyoneby A verified traveler
Great Hotel - Very close to everythingPosted Oct 8, 2015
A great place to stay. The lake is at your front door and the city is a 30 second walk. Great rooms and very friendly staff. Was a little let down by wifi and parking. Both of these cost extra which is a little bit of a let down in this day and age.