Ratings based on 2,009 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Melbourne
Posted Dec 12, 2017
Great location! Close to everything and restaurant was great.
for Familiesby A verified traveler from Sydney
Ok hotelPosted Dec 7, 2017
Hotel has good location. Buffet breakfast is a plus. Hotel does not have parking space so you're on your own to find one.
for Everyoneby A verified traveler from New Zealand
Lovely hotel on the waterfrontPosted Nov 16, 2017
Perfect location as right in the heart of Queenstown. Super friendly and helpful staff. Great facilities to. Certainly recommended.
for Everyoneby A verified traveler from Edmonton, AB
Great relaxing stayPosted Oct 27, 2017
Pros: Location, cleanliness, free wi-fi
Location: Easy to walk into town, the gardens, or just by the lake and watch the sunset over the lake. Lots of restaurants near by.
My mom and I had a wonderful stay here. The location is great for shopping in town, walking in the botanic gardens, and quiet. They checked us in and held our bags for us after arriving early from Perth. They also did their best to get our room ready early so we could have a nap. The laundry facility is convenient and easy to use. They staff were also very helpful and accommodating to my mom with reduced mobility. This is also a great location for tour pick ups.
for Familiesby A verified traveler from Wellington
Convenience to Queenstown Park and Coronation BathPosted Oct 26, 2017
Pros: Location Civil and obliging staff
Cons: Nothing obvious
Location: The Memorial Gates and the Coronation Bath House were special sites of family celebrations
Very comfortable family friendly accommodation.. Good facilities.
for Everyoneby A verified traveler from Australia
ParkingPosted Oct 2, 2017
Excellent facilities excellent accommodation only issue parking availability additional cost and have to walk a block and a half and requires renewal every 24 hours.
for Everyoneby A verified traveler from Melbourne, Australia
Exceptional location in QueenstownPosted Sep 30, 2017
We thoroughly enjoyed our stay at the Novotel. It's location was very convenient and close to restaurants, shops and also the beautiful lake. Our room was very modern and clean and had all we needed for a comfortable stay. Free wifi internet was also helpful to keep in contact with home, a luxury offered being ACCOR members.
for Everyoneby A verified traveler from Brisbane
Excellent, clean, well appointed, central hotelPosted Sep 5, 2017 on Wotif
Pros: As above
Cons: Would benefit from newer carpets & a new interior paint job.
Location: In the thick of central Queenstown, the "Adventure Capital" of the world. Being over 70yrs we were happy to shop & improve the NZ economy.
Very enjoyable stay. Very comfortable room & bed with pillow choice. Very clean with friendly & helpful staff. Ultra HD TV with HD Sky channels a pleasant surprise. In room.Refrigerator & multiple free beverage making facilities with option of free fresh milk was useful.Location was very close to the centre of Queenstown with a lovely lakeside position.Our room was very quiet with no noise intrusion.Service was excellent & food prices very reasonable as was the room rate.We shall certainly stay again & highly recommend the Novotel. The only downside was watching the Wallabies defeat themselves against the All Blacks!
Posted Sep 4, 2017 on Hotels
for Everyoneby A verified traveler
Just rightPosted Aug 31, 2017 on Wotif
Everything form check in to check out was a breeze