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Get an overview of this hotelFamily-friendly apartment with spa tub and business center


This family-friendly Queenstown apartment is located near the airport, within a 15-minute walk of Arrow River, Queenstown Mall, and Queenstown Gardens. Queenstown Arts Centre and Church of St Peters are also within 15 minutes.

Property Features

A spa tub, a business center, and dry cleaning are available at this smoke-free apartment. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.

Room Amenities

All 38 apartments feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find washers/dryers, iPod docks, and DVD players.

Pounamu Apartments Queenstown

Apartment Amenities

Apartment Amenities

High-speed wireless Internet access is complimentary. This 5-star property offers access to a business center. This luxury apartment also offers a spa tub, tour/ticket assistance, and barbecue grills. Complimentary self parking is available on site.

Pounamu Apartments Queenstown is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Business center 
  • Front desk (limited hours) 
  • Free WiFi 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Total number of rooms - 38 
  • Number of floors - 2 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Ski passes available 
  • Ski storage 
  • Smoke-free property 
  • Spa tub 
  • Barbecue grill(s) 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Year Built 2005 
  • Garden 
  • Number of buildings/towers - 4 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  
  • DVD player  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Microwave 
  • Refrigerator 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Electric kettle 
  • Washer/dryer 
  • Cookware, dishware, and utensils 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • iPod docking station 
  • Hair dryer 
  • Cribs/infant beds (surcharge) 
  • LCD TV 
  • In-room climate control (heating) 

Where to Eat

Continental breakfasts are available for a surcharge.

Nearby Things to Do

Recreational amenities at the apartment include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Bicycle rentals on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Snow tubing nearby 
  • Segway rental/tour nearby 
  • Ziplining nearby 
  • Boat tours nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Sports massage 
  • Aromatherapy treatments 
  • Massages 

Apartment Policies


Check-in time ends at 8 PM

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 25.0 per stay.


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Only service animals are allowed

No rollaway/extra beds available

Parking height restrictions apply

No elevators

Noise-free rooms not guaranteed

Guests who wish to bring a pet must contact the property in advance to obtain approval.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: NZD 13 per person (approximately)
  • Cleaning/housekeeping/linens fees vary based on length of stay
  • Crib (infant bed) fee: NZD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Apartment Name

  • Pounamu
  • Pounamu Apartments
  • Pounamu Apartments Queenstown
  • Pounamu Queenstown
  • Queenstown Pounamu Apartments
  • Pounamu Apartments Hotel Queenstown
  • Pounamu Apartments Queenstown Apartment
  • Pounamu Apartments Apartment

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars and is displayed on this page as 5.0 stars.

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4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
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4 out of 5
Posted Feb 13, 2017
Great room, although slightly small. It was within 15 minutes walking distance of yown with friendly staff. Nice touch with dvds to watch without charge.
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Nice views, a walk from town but poor TV and wifi

3 out of 5
by from SF
Posted Jan 22, 2017
Pros: Views and furnishings
Cons: TV and wifi
The 1 bedrooms are a nice size with great views of the lake. The rooms are well furnished so we were able to easily cook a meal ourselves if we wanted. Downsides are it's a good 15 minute walk to/from town (a bit uphill from town to the apartment). I normally don't care about cable/tv or wifi on vacation but I wanted to watch the NFL playoffs on ESPN and had to do some work so needed good wifi. The TV here has limited channels and are poor quality (SD, not HD quality) and the wifi continually went out despite their efforts of resetting the router. There were times where it would be down for hours.
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Stunning views

4 out of 5
by from UK
Posted Jan 14, 2017
The apartments are located a 10-15 minute walk from central Queenstown. We arrived in a fantastic mood but the lady who checked us in soon put paid to that. She was officious to the point of being rude, not just with us but with some other guests trying to use the jacuzzi. I'm guessing she was desperate to clock off (it was 7:40pm) but this really wasn't acceptable considering the type of establishment this is trying to be. The other staff we met were lovely however. Facilities wise, the apartments are great with pretty much everything you need including laundry and spectacular views (although balconies face directly onto a busy road).
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Not recommended for non-white travelers

1 out of 5
by from Los Angeles, California
Posted Dec 22, 2016
Pros: The view.
Cons: The service.
We experienced racism at this hotel. The hotel receptionist was very condescending towards us but was perfectly capable of being civil to the white family that was there before us.
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5 out of 5
by from San Francisco
Posted Dec 13, 2016
Excellent apartment -- great view, clean and spacious. When we visit Queenstown again, we will definite stay in this property again. The only in-convenience was the property doesn't have an elevator to transport luggage.
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Quality apartments but busy main road a let down

3 out of 5
by from Sydney
Posted Nov 28, 2016
The quality of the apartments was good but the website is misleading in terms of the really busy main road right in front of the downstairs apartments. I was under the impression, from the website images, that we were getting a balcony on a second floor that would have provided a much better view, and been a bit more removed from the road. For the price paid I found this to be a disappointment within a comfortable facility.
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Elegant apartment close to town centre

5 out of 5
by from Hong Kong
Posted Oct 27, 2016
A fabulous apartment to stay in Queenstown, staffs are very friendly and helpful, facilities are nice and new.
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Best stay in Queenstown so far ..

5 out of 5
Posted Aug 13, 2016
Awesome flat, warm, well appointed, quiet, great views and very convenient.
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Not recommended unless big family

3 out of 5
by from syd
Posted Mar 22, 2016
WIFI is always very slow. Spoke to the reception but nothing has been done. Most of units are facing the Frankston Road, so very noise. No daily room service as hotel ( I believe it's to save cost) Only facility inside the Hotel is a spa... Good things: Staff is friendly Inside the unit has DVD disk, music disc, milk , teabag, instant coffee provided. The view is wonderful Kitchen is a full kitchen not just a kitchenette.
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5 out of 5
by from Hanston, KS
Posted Mar 4, 2016
Wonderful apartment in Queenstown...clean and comfortable. Staff is very friendly and helpful...would definitely recommend!
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