Ratings based on 857 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel really close to town.

Posted May 21, 2018
Pros: Location, tidiness, the beds!!!
Cons: Bathroom was a little tired
Location: Lots nearby to do
We had two queen beds that were super comfy for a two night stay. Location was fantastic, close to town with free carparking. We had searched for a hotel with a spa (ie. spa pool) and found this one, but it had a Day Spa, not a spa pool - no biggie though, the room and location made up for it. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

good location

Posted Apr 24, 2018
Pros: Room is modern & clean. Well kept.
Location: Short walk to town.
Very short stay but it's a pleasant one. Love to go back & stay there again in my next visit.
Comment from Hotel Management
Apr 29, 2018 by Sunil Siraboina Hotel Manager, Hotel Management
Good Afternoon Sandra,Thank you for taking the time to review and rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards
3 out of 5
by A verified traveler from San Francisco, CA

Overpriced but below average

Posted Apr 16, 2018
Easy access to town, about 0.75 miles. But other than that we were really disappointed with this hotel. This was the most expensive hotel we booked for our NZ trip and our least favorite. It was dirty and claustrophobic because it was so dark. And the staff was not the most friendly. I tried to cancel after the first night, but couldn’t. Our room was on the first floor, maybe the other rooms are better?
Comment from Hotel Management
Apr 19, 2018 by Sunil Siraboina Hotel Manager, Hotel Management
Good Afternoon Sandy,Thank you for taking the time to review and rate Scenic Suites Queenstown online, Unfortunately we haven't met your expectations and we apologise for that, We have noted your concerns which will be reviewed internally, please do not hesitate to contact us if you wish to discuss further. Kind Regards
3 out of 5
by A verified traveler from Auckland

Hotel was fine but....

Posted Apr 7, 2018
Pros: Good price. Nice staff. Close to town. Tidy.
Cons: Biggest disappointment is not an easy fix ie. lack of view. Make bar more user friendly, get the fireplace going. Open up a few more tv channels
Location: It is up the hill from the town, an easy walk down and cheap taxi ride back up. Close to everything in Queenstown.
Positives. The hotel is very clean and tidy. Well kept. The price was more than reasonable. Location was great, closer to Queenstown than places I'd stayed at previously. Room covered the basics. Beds comfy. Bathroom tidy. Food not too bad Staff were happy to help, though.... Negatives ....trying to get service from their bar on a rainy afternoon turned out a mission. Front desk had to get someone, we waited. Someone then had to run our order for garlic bread to the kitchen, then generate separate invoices for food and drink, which we couldn't pay for at the bar cause the bar had no till. It took quite a while for the bill to come back to us. Fireplace off on chilly day too? You go to Queenstown to see stuff and do stuff, but everyone has some downtime. If you are hoping for a few minutes of downtime watching a TV with more than 5, heavily pixellated channels you will be disappointed. Views? What views. Our room had a fantastic view of a wall, and at times our neighbours struggling to get their cases up and down stairs. There was no great view to speak of from the foyer. If you are seated in their restaurant down the far end you finally get some view of the, aptly named, Remarkables. Overall am happy with the service, and price, which is more than reasonable. We booked quite close to our holiday so were limited in our choices, but if given a choice would likely have paid that little bit extra for somewhere with a better view of the lake and surrounding Vista.
Comment from Hotel Management
Apr 17, 2018 by Sunil Siraboina Hotel Manager, Hotel Management
Dear Simone, Thank you for your 3 star rating and a detailed feedback which we appreciate, I have shared all the mentioned comments to our operational team who will take positives for us to improve as a team and deliver the enhanced standards. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel great views, close to town

Posted Apr 6, 2018
Walking distance from city centre, quite location, great views, friendly staff.
Comment from Hotel Management
Apr 17, 2018 by Sunil Siraboina Hotel Manager, Hotel Management
Dear Raj, Thank you for your positive rating and a great Feedback. We appreciate it. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything you need...

Posted Apr 4, 2018
Pros: Location, garage, cleanliness & staff and value for money
Location: Perfect location. Just a stroll down the hill to everything you need.
Had a great stay here. Clean, friendly staff, great location.
Comment from Hotel Management
Apr 17, 2018 by Sunil Siraboina ( Hotel Manager), Hotel Management
Good afternoon, Thank you for taking the time to review and rate Scenic Suites Queenstown online, We certainly appreciate the feedback and hope to see you in amazing Queenstown sometime very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel within walking distance to city.

Posted Mar 24, 2018
Pros: Location, room
Cons: Nothing
Location: Superb
First rate establishment. Sensational location and great room.
Comment from Hotel Management
Mar 26, 2018 by Sunil, Hotel Management
Dear Guest, Thank you for your great comments, we sincerely appreciate them. We look forward to welcome you back sometime soon in near future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2018
Comfortable. All the amenities. Great location two Blocks from the action.
Comment from Hotel Management
Mar 26, 2018 by Sunil, Hotel Management
Thank you for taking the time to review and rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Excellent apartment. Easy walking to everything.

Posted Mar 3, 2018
Very exciting place to visit. Enjoyed every minute
Comment from Hotel Management
Mar 26, 2018 by Sunil, Hotel Management
Thank you for taking the time to review and rate Scenic Suites Queenstown online, We do hope to see you in fantastic Queenstown sometime very soon, Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

Lovely room, but noisy road!

Posted Feb 21, 2018
This place would have been a sure fire 5 star, if it wasn't for our room being right on the road into town, which was noisy pretty much all day and much of the night. The suite itself was great, with a separate kitchen area/lounge to the bedroom. The kitchen was well equipped, including a washing machine and tumble drier. Lots of little thoughtful extras, like bathrobes and an umbrella. The location would have been great - a short walk from the centre, albeit up a steep hill - however, our room was very noisy with traffic, which made it hard to sleep.
Comment from Hotel Management
Mar 26, 2018 by Sunil, Hotel Management
Dear Laura, It is with great pleasure to read such positive comments from you about location and our services, pity we couldn't do much about the noise coming off the busy street we are located. We sincerely look forward for a return visit from you and hope to find you a quiet room far away from main street. Kind Regards