Ratings based on 428 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from california

Nice hotel but pricey for no view

Posted Apr 14, 2018
This hotel is perfectly located with friendly and helpful staff, spacious rooms and the luxury expected from a Sofitel. My only negative comment was that it was very pricey for a room without a view of the lake. Other hotels nearby offer a view for less. I would have chosen one of these had I known.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable hotel in the centre of town

Posted Mar 25, 2018
Nice room and bathroom with great facilities. My room had no view to speak of.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
Exellent service and location! The staff was incredibly friendly and helpful.
5 out of 5
by Janine

Great Location

Posted Dec 27, 2017 on Hotels
Lovely hotel, very central. Staff were helpful and friendly. Would stay here sgain
4 out of 5
by A verified traveler

Posted Dec 19, 2017 on Wotif
Pros: In the CBD but no view
As an accor member no benefit provided due to booking via wotif
5 out of 5
Recommended
for Everyone
by A verified traveler

Right in the center of everything

Posted Dec 13, 2017
Great stay from check in to check out! Super comfortable beds!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 5, 2017
Great location, can walk to everything, friendly staff, comfy beds. Would definitely recommend.
5 out of 5
by Wayne

We will be back!

Posted Oct 16, 2017 on Hotels
This is a beautiful hotel in a beautiful place! The service was excellent; the concierge so helpful. Every little question or need was immediately answered or granted. I highly recommend this hotel! The restaurant was great as well!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best experience during my stay in New Zealand

Posted Oct 8, 2017
We were very pleasantly surprised by the upgrades we received. The location is PERFECT - right at the city center where a lot of restaurants and and right next to the parking lot. We loved our stay.
5 out of 5
by Phil

Enjoyable 3 day breakaway

Posted Oct 1, 2017 on Hotels
Lovely hotel in a great location to town, the room was well appointed. Staff were very friendly.