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Photo gallery

Featured Image
On the beach, beach towels, snorkeling, fishing
Terrace/Patio
View from Room
55-inch Smart TV with cable channels, TV, fireplace

Guest reviews

4.8 out of 5 Exceptional
235 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Kitchen
Washer
Dryer
Outdoor Space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Map

Explore the area

Popular LocationQueenstown Mall3 min drive
Popular LocationQueenstown Hill3 min drive
Popular LocationQueenstown Gardens3 min drive
AirportQueenstown (ZQN-Queenstown Intl.)6 min drive

Choose dates to view prices

  • Premium Apartment

    Room amenities

    • 1507 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 4
    More detailsPremium Apartment
  • Panoramic Suite, 1 Bedroom, Lake View

    4.9/5 guest room rating

    Room amenities

    • 753 sq ft
    • 1 bedroom
    • 1 bathroom
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsPanoramic Suite, 1 Bedroom, Lake View
  • Panoramic Villa, 3 Bedrooms, Lake View

    5/5 guest room rating

    Room amenities

    • 1722 sq ft
    • 3 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 7
    • 3 King Beds OR 1 King Bed and 4 Twin Beds
    More detailsPanoramic Villa, 3 Bedrooms, Lake View
  • Panoramic Villa, 2 Bedrooms, Lake View

    5/5 guest room rating

    Room amenities

    • 1399 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 4
    • 2 King Beds OR 1 King Bed and 2 Twin Beds
    More detailsPanoramic Villa, 2 Bedrooms, Lake View

About this area

Queenstown

Located in Queenstown, Villa del Lago is near the airport and on the beach. Skyline Gondola and Queenstown Ice Arena are local attractions and those in the mood for shopping can visit Queenstown Mall and Creative Queenstown Arts & Crafts Market. Traveling with kids? Consider CaddyShack City Mini Golf and Kiwi and Birdlife Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing. Guests love the property's quiet location.
Visit our Queenstown travel guide
View in a map
Popular Location

What's nearby

  • Queenstown Mall - 3 min drive
  • Skycity Queenstown Casino - 3 min drive
  • Queenstown Hill - 3 min drive
  • Queenstown Gardens - 3 min drive
  • TSS Earnslaw Steamship - 9 min drive

Getting around

  • AirportQueenstown Intl. Airport (ZQN) - 6 min drive

About this property

Villa del Lago

5-star aparthotel on the beach, near Skyline Gondola
Along with concierge services, this smoke-free aparthotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite. Each apartment boasts a fireplace and a heated floor, while offering a washer/dryer and a living room. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave.
Villa del Lago offers 16 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and DVD players. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach towels

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Ski equipment rental shops, snow tubing, and downhill skiing nearby
  • Ski storage

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transportation

  • Free self parking

Family friendly

  • Cribs (infant beds): NZD 35 per stay
  • Children stay free
  • Childcare (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Rice cooker

Dining

  • Breakfast available for a fee: NZD 15 per person

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Egyptian cotton sheets
  • Select Comfort bed

Bathrooms

  • Toilet paper
  • Free toiletries
  • Shampoo
  • Hair dryer
  • Soap

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area
  • Heated floors

Entertainment

  • 55-inch Smart TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No elevators
  • Raised toilet seat
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Location highlights

  • On the bay
  • On the lake
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the mountains
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fishing on site
  • Snorkeling on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Safari tours nearby
  • Water skiing nearby
  • Skydiving nearby
  • Snowshoeing nearby
  • Segway rentals/tours nearby
  • Kayaking nearby
  • Rafting nearby
  • Casino nearby
  • Scooter/moped rentals nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 16 rooms
  • 3 floors
  • 9 buildings
  • Access via exterior corridors

Policies

Check-in

Check-in from 2:00 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 23

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 7 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cribs (infant beds) are available for NZD 35 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 per person (approximately)
  • Crib (infant bed) fee: NZD 35 per stay
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Villa Lago Aparthotel
Villa Lago Aparthotel Queenstown
Villa Lago Queenstown
Villa Del Lago Hotel Queenstown
Villa del Lago Aparthotel
Villa del Lago Queenstown
Villa del Lago Aparthotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Villa del Lago and receive a full refund?
Yes, Villa del Lago offers free cancellation on select room rates, because flexibility matters! Please refer to Villa del Lago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Villa del Lago?
As of Sep 30, 2020, prices found for a 1-night stay for 2 adults at Villa del Lago on Oct 20, 2020 start from $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Villa del Lago pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villa del Lago?
Self parking is free at this property.
What time is check-in at Villa del Lago?
Check-in is from 2:00 PM–7 PM. Late check-in is available during limited hours.
What time is check-out at Villa del Lago?
Check-out is at 10:00 AM.
Where is Villa del Lago located?
Nestled on the beach, this Queenstown aparthotel is within 1 mi (2 km) of St Josephs Parish and Lake Wakatipu. Skyline Gondola is 1.7 mi (2.7 km) away.
4.8
Exceptional
235 reviews
5 - Excellent
193
4 - Good
35
3 - Okay
4
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, amenities
I loved that the staff turned to fire on each afternoon and the great service with the room cleaning etc. The size of the villas were perfect for a 5 person family.
Stayed 5 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, room comfort
very clean and well equipped. The accommodation has great view as well
Stayed 2 nights in May 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque views from the unit. Unit has everything you need for an enjoyable stay. Friendly and helpful staff. Fantastic quiet location, only a 25 min walk to Queenstown foreshore along beautiful Lake Wakatipu. Not far from the airport or major shopping centres
Stayed 7 nights in Dec 2019

1/5 Terrible

Traveled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Beautiful lakeside property and well kept amenities. All went well with this place until I had a bad fall on the staircase leading to the basement where I was trying to get to the toilet. I was wearing bedroom slippers that the villa provided and when i walked down the stairs my foot slipped forward due to poor quality of slippers, and I fell and landed on my backside resulting in a bad bruise. Glass of wine I was holding of course spilled on carpet which we had cleaned. Did not want to make a big fuss out of this until I checked out and villa emailed me and charged me $150 without prior response from me. At very least they could have called me to get a response before this was done. Definitely unbefitting of a five star villa in the way they handled this matter.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

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