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Reviews of Arenas Del Mar Beachfront & Rainforest Member of the Cayuga Collection

4.5 out of 5
Arenas Del Mar Beachfront & Rainforest Member of the Cayuga Collection
Playa Playitas Manuel Antonio, Quepos, Quepos, Puntarenas

Reviews

9.8

Exceptional

Rating 10 - Excellent. 263 out of 290 reviews" "
Rating 8 - Good. 18 out of 290 reviews" "
Rating 6 - Okay. 4 out of 290 reviews" "
Rating 4 - Poor. 3 out of 290 reviews" "
Rating 2 - Terrible. 2 out of 290 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jeaneane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resorts I have ever seen. The staff is top notch. I cannot say enough about this resort. I will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Arthur

Stayed 5 nights in Oct 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fabulous, staff are amazing. They consistently went above and beyond to ensure our stay was wonderful. Magnificent views from every vantage point. Lots of wildlife on the grounds. Monkeys, sloughs, iguanas, etc. We did the night walk with Maria. She was great and pointed out so many amazing species of tree frogs, sloughs moving, birds,etc. Also booked the waterfall hike (spectacular) and whale watching (saw at least 8-10 whales in addition to leatherback sea turtle, dolphins playing, and many species of birds). Highly recommend!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Terriana

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t miss the Saturday night seafood dinner on the beach!
Stayed 3 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort in Costa Rica!
this resort is one of the best resorts i've ever stayed. unbelievable natural beauty, rooms and views are incredible, the concierge service was impeccable and the staff was so friendly and fun. we loved every aspect of this resort and will recommend to everyone and will definitely come back!
Stayed 5 nights in Apr 2023

10/10 Excellent

glenn steven, MELBOURNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like feeling like I needed to tip all the time to golf cart drivers, maids, waiters, bar keeps and then tip was added on my bill at the end. Better if they turned down tips
Stayed 4 nights in Aug 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mixed feelings. Beautiful location and the rooms. Very good food BUT all the waiters were so unhappy serving people and it took forever to get the order so we switched completely to the room service that we did not have to interact with them. The spa was also a big disappointment. Appointment at 10:00 and at 9:55 the spa still locked up with the explanation that they open at 10:00! So in the second they open you hop on the table. No concept of welcome drink or relaxation before the treatment. Therefore the golf cart drivers were so happy, friendly and accommodating. Really great guys reading your mind. The room keeping was great and the room itself too. So it was a weird mixture. Considering that we paid $1,200 per night there should be no mixture of bad and great service. It should be all great. We would not return there although the location at the private beach was great.
Stayed 3 nights in Jun 2022

10/10 Excellent

Marko Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second trip to Manuel Antonio, bot trips we stay at Arenas Del Mar. This place is amazing. Breathtaking view and friendly staff. You can’t go wrong booking here.
Stayed 5 nights in Jun 2022

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Great location, great service, breakfast was excellent. The beach was beautiful as were pools/restaurants. I saw sooo many animals. Hotel staff was so happy and so helpful. I felt completely pampered and treated like royalty. I couldn't recommend enough and I have stayed at many hotels/many countries. I loved the mini-bar which was free and well stocked with snacks, beer and bottles of wine! Front desk scheduled all my transportation, tours - they definitely take care of you. If you are staying in CR, definitely stay here!!
Stayed 7 nights in May 2022

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and wildlife. You see so many animals on the hotel property alone. We really enjoyed it and the people.
Stayed 7 nights in May 2022

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but absolutely positive things to say about this resort. The staff goes above and beyond to make sure you're enjoying your stay, and the resort is beautiful.
Stayed 3 nights in May 2022

10/10 Excellent

FLORENCIA XIMENA RIVAS, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope we have a chance to come back!
We had a wonderful stay at Arenas Del Mar- all of the staff were so friendly and provided helpful recommendations. We were upgraded and our room was very close to the private beach which was lovely; the only issue was that it didn’t feel super private, since the windows and patio faced out to a heavily trafficked area. The hill to get in / out of the property is quite steep - just something to be aware of! We had a pretty small rental car, but didn’t experience any issues. The staff offered to drive it back up to the main road if we needed. We had dinner one night in town, and used transportation provided by Arenas which was very convenient. We also ate one night at Mirador and it was great! Delicious cocktails and food, albeit a bit more expensive than you’d find if you venture off the property. Overall a great experience and we would love to visit again.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Josue

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff members! The beachfront was beautiful. Spectacular sunset views. Breakfast and dinner from Mirador restaurant was amazing!
Stayed 1 night in Feb 2022

10/10 Excellent

Kristina Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful resort with access to TONS of wildlife!
Arenas Del Mar was a stop on our honeymoon and we absolutely loved it. Of course, it's a beautiful resort, but that isn't why you should stay there - you can get a nice hotel room in a lot of places - You should stay there because it is a haven of nature that really felt unique and special. We saw more wildlife on the grounds of Arenas Del Mar than we did in Manuel Antonio Park. Macaws, anteaters, monkeys, sloths, you name it! You can walk to the beach (both a private one and a public one) and the staff are incredibly friendly.
Stayed 3 nights in Jan 2022

10/10 Excellent

Benyamin, Punta del este

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing located in nature , on the beach with superb service , top rooms, excellent restaurant .
Stayed 3 nights in Nov 2021

10/10 Excellent

Sebastian

Stayed 4 nights in Sep 2021

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place
I want to keep this place all to myself but that would not be fair. If you want a “take your breath away” experience this is the one.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the nicest resort with the friendliest, most pleasant people I have ever experienced.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 3 nights in Jul 2021

6/10 Okay

Chris

Liked: Cleanliness, room comfort
OK stay. Too expensive for what it is.
Amazing views but not worth the price paid.
Stayed 4 nights in Feb 2021

10/10 Excellent

Vick, South Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Will be back for better weather.
Stayed 2 nights in Nov 2020

10/10 Excellent

Katia, Costa Rica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar para descansar, cuenta con todo lo necesario para una buena estadía, las habitaciones son muy limpias y acogedoras. La atención por parte del personal es excelente
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

The property is very nice, inside the forrest. Rooms are confortable with gorgeous view.
Stayed 3 nights in Sep 2020

10/10 Excellent

kimO, Seattle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique gem in the rainforest. It’s like staying in a wildlife park The staff is beyond Excellent
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with convenient access to two beaches, one private and one public. Breakfast and meals at Playitas restaurant were very good quality. The Mirador restaurant is not as good of a value....I was expecting better food for the price. The property is on a very steep hill, so it's not practical to walk to other restaurants from there, but you can get a taxi or they will take you in their shuttle. They will also drive you around the property in a golf cart...otherwise it's very steep walking. You can see wildlife on the property (monkeys, macaws, etc.). We also did the national park tour with Esteban, and he did an excellent job helping us to spot wildlife there. Highly recommend a private tour starting early in the morning to avoid crowds at the beach. View from our room (Ocean View Premium) 603A was incredible.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. My husband already recommended to his nieces and I to my siblings! I would love to bring my adult kids sometime and also explore their other properties when we return to Costa Rica.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

SusieQ, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. We saw monkeys on the property make sure you close your door or they’ll come in, lol
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

David, SF Bay Area

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff great customer service Great location Beach spectacular
Stayed 4 nights in Nov 2019

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time at Arenas del Mar! The staff were excellent and the location was perfect. I hope we will be able to go back!
Stayed 6 nights in Oct 2019

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! And the staff is very very nice and helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Swarup, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and peaceful! The service was outstanding, extremely helpful and friendly. We had no issues with our stay, the tours we took or the transportation.
Stayed 4 nights in Oct 2019

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Chris, Texas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing and the staff is excellent!!! I would have liked larger and nicer pools but the beach is beautiful so it wasn’t that big of a deal. My only dislike was the location and transportation availabilities. The location is down a steep road and walking to and from the shops/restaurants isn’t feasible. They charge $11 to take you up the road. Also, they charged us $56 for a 18 minute drive to the Quepos airport. Research online shows taxi services would’ve been under $20 easily. Outside of that, our overall experience was amazing and if you don’t plan to leave the resort this is a gorgeous place
Stayed 2 nights in Oct 2019

10/10 Excellent

RyanSayaman, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views all over the property, had a small trail, paved walk ways, two pools. They upgraded us to the best room in the house and that made our stay very special. We will definitely check out their other properties.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be back!
Our stay was way too short but the staff at Arenas del Mar were nothing short of amazing. Their attention to detail, friendliness, and willingness to help make any request happen was wonderful.
Stayed 1 night in Oct 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience in Manuel Antonio
This place was amazing. Great location right in the rain forest by the beach. The room was spacious with a large balcony and great view. The private beach was a highlight and easy to get all to yourself. The included breakfast as well as dinner and drinks were all good quality and fresh. Overall the best part was the service though. Everyone was incredibly friendly and helpful!
Stayed 2 nights in Oct 2019

10/10 Excellent

Scott, Dallas, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly, attentive staff. AC unit failed at once point and staff came in at 9pm to fix it. Enjoyed the rooms and facilities very much so.
Stayed 5 nights in Sep 2019
Response from Freddy Mora on Sep 24, 2019
Hola Scott, Greetings from Arenas del Mar! First than all we want to say thank you for your stay with us, we do appreciate your comments good or bad cause we learn from both of them. We really hope to hosting you in the future and try to make you happy one more time. Best regards! Freddy Mora Experience Concierge.

8/10 Good

JJ, San Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous location, and amazing service! We had a bit of an issue in the beginning, but the stall was amazing and VERY quickly helped us resolve the situation and upgraded us to the best suite in the hotel. Overall, Highly recommend!
Stayed 2 nights in Sep 2019
Response from Freddy Mora on Sep 23, 2019
Hola JJ, Greetings from Arenas del Mar! First than all we want to say thank you for your stay with us, we do appreciate your comments good or bad cause we learn from both of them. We really hope to hosting you in the future and try to make you happy one more time. Best regards! Freddy Mora Experience Concierge.

10/10 Excellent

Christopher

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arenas Del Mar was one of the best locations that my wife and I stayed at. The beach was so breathtaking alone with the rainforest. Think about it having the both together right at your door step for the price of one, and talking about price the resort was extremely affordable. I would recommend this property as a charming experience. It was perfect for my wife’s birthday, I really scored choosing this property. Thanks a million
Stayed 6 nights in Sep 2019
Response from Freddy Mora on Sep 17, 2019
Hola, Greetings from Arenas del Mar! First than all we want to say thank you for your stay with us, we do appreciate your comments good or bad cause we learn from both of them. We really hope to hosting you in the future and try to make you happy one more time. Best regards! Freddy Mora Experience Concierge.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Freddy Mora on Sep 17, 2019
Hola, Greetings from Arenas del Mar! First than all we want to say thank you for your stay with us, we do appreciate your comments good or bad cause we learn from both of them. We really hope to hosting you in the future and try to make you happy one more time. Best regards! Freddy Mora Experience Concierge.