Get an overview of this hotel4-star Queretaro hotel in Downtown Queretaro, near Santa Rosa de Viterbo Temple


Located in Downtown Queretaro, this spa hotel is within 1 mi (2 km) of Ignacio Mena Rosales House of Culture and Santa Rosa de Viterbo Temple. Plaza de Armas and Government Palace are also within 5 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, coffee/tea in the lobby, and massage/treatment rooms.

Room Amenities

All 24 rooms offer free WiFi, iPod docks, and LCD TVs with cable channels. Other amenities available to guests include minibars, room service, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Doña Urraca Hotel & Spa features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

2 meeting rooms are available. This business-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. Complimentary self parking and valet parking are available on site.

Doña Urraca Hotel & Spa is a smoke-free property.

  • 24-hour front desk 
  • Restaurant 
  • Number of floors - 3 
  • Tours/ticket assistance 
  • Free WiFi 
  • Total number of rooms - 24 
  • Laundry facilities 
  • Multilingual staff 
  • Free valet parking 
  • Pool sun loungers 
  • Free self parking 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Outdoor pool 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Pool umbrellas 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Porter/bellhop 
  • Year Built 2000 
  • Number of meeting rooms - 2 
  • Smoke-free property 
  • Garden 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free valet parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Free WiFi 
  • iPod docking station 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • LCD TV 
  • Room service (limited hours) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 12:30 PM.

Doña Urraca - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

  • Free bicycles on site 

Spa Services

Doña Urraca has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Sports massage 
  • Body treatments 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 120 and MXN 250 per person (approximately)
  • Late check-out fee: MXN 250
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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