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Hotel El Refugio

3.0 star property
Hotel with a restaurant, near Pena de Bernal

Choose dates to view prices

Pena de Bernal is located near Hotel El Refugio , which provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free WiFi in public areas.

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Single Room

Highlights

Private hot tub
Private bathroom
Shower/tub combination
Champagne service
Daily housekeeping
Laptop workspace
Desk
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Single Room

Highlights

Flat-screen TV
Private bathroom
Champagne service
Daily housekeeping
Wardrobe or closet
Desk
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, free wired internet

Comfort Double Room

Highlights

Flat-screen TV
Private bathroom
Champagne service
Daily housekeeping
Wardrobe or closet
Desk
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Benito Juárez Zona Centro, Ezequiel Montes, QUE, 76680

What's nearby

  • Museo del Dulce - 3 min walk - 0.2 miles
  • Pena de Bernal - 3 min drive - 1.2 miles
  • Vinedos La Redonda - 24 min drive - 9.9 miles
  • Aqueduct of Santiago de Querétaro - 57 min drive - 41.5 miles
  • El Geiser Thermal Pools - 61 min drive - 26.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

Restaurants

  • ‪La Rocca - ‬8 min walk
  • ‪El Negrito - ‬7 min walk
  • ‪Bendito Sabor - ‬7 min walk
  • ‪Gorditas y micheladas El Negrito - ‬7 min walk
  • ‪Tierracielo - ‬7 min walk

About this property

Hotel El Refugio

Hotel near Pena de Bernal
At Hotel El Refugio , you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • A 24-hour front desk, a water dispenser, and a TV in the lobby
Room features
All guestrooms at Hotel El Refugio have amenities such as free internet.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping and desks

Similar properties

Terrace/patio
Hotel Chely
  • Free WiFi
  • Housekeeping
$64 nightly
The price is $76
Dec 10 - Dec 11
Total with taxes and fees
Hotel Chely

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel El Refugio
Hotel El Refugio Hotel
Hotel El Refugio Ezequiel Montes
Hotel El Refugio Hotel Ezequiel Montes

Frequently asked questions

Is Hotel El Refugio pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel El Refugio ?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Hotel El Refugio on Dec 10, 2025 start from $76.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel El Refugio ?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel El Refugio ?

Check-out is at noon.

Where is Hotel El Refugio located?

Located in the heart of Ezequiel Montes, this hotel is within 1 mi (2 km) of Museo del Dulce and Pena de Bernal. Finca Sala Vivé by Freixenet México and Freixenet México are also within 6 mi (10 km).

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Reviews

Hotel El Refugio Reviews

2.0

6.0

Cleanliness

6.0

Amenities

2.0

Staff & service

6.0

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

RAFAEL ALEJANDRO

Disliked: Staff & service
Reservé una habitación por una noche en este hotel y mi experiencia no fue buena. Al llegar, noté un fuerte ruido proveniente de un negocio cercano llamado Lapa Lapa, pero no le di mucha importancia, pensando que sería solo por la tarde. Sin embargo, el ruido continuó hasta la 1 o 2 de la mañana, haciendo imposible dormir. No lo recomiendo para familias con niños o personas que busquen descansar temprano. Las habitaciones son sencillas, con camas duras y un baño limpio pero muy básico. Al recorrer el pueblo, me di cuenta de que hay otros hoteles con mejor calidad y al mismo precio. Mi consejo es llegar y comparar antes de reservar, ya que este no cumple con las expectativas. Otro punto negativo fue el servicio: el personal parecía más interesado en rentar Razers (¿cuatrimotos?) que en atender el hotel adecuadamente. La falta de atención y el ruido constante hacen que no valga la pena elegir este lugar. Busquen otras opciones antes de decidirse por este.
Stayed 1 night in Apr 2025