Good location and value, just beware of lies
Posted Jan 2, 2016 on Hotels
The hotel is pretty close to downtown and to the highway; it is very convenient to navigate around Queretaro from the hotel either to downtown or to Northern Queretaro.
The rooms are spacious and convenient, althought amenities are a bit dated, and the there are some electrical issues due to dated fixtures.
My biggest issue with the hotel was the fact that I was openly lied. My air conditioner never worked, and I reported it twice. The second time they sent an electrician who said it worked; I never bothered to check because I had an event outside. When I came back I realized the AC didn't work, and the maintenance guy had checked HEAT, not AC. I can understand malfunctions, but lies are something way more serious, and that's a powerful enough reason to never come again to this hotel.