Get an overview of this hotelFamily-friendly Queretaro hotel in Downtown Queretaro, near Santa Rosa de Viterbo Temple


This family-friendly Queretaro hotel is located near the airport, within a 15-minute walk of Casa de la Zacatecana Museum and Santa Rosa de Viterbo Temple. Alameda Hidalgo Park and Queretaro Regional Museum are also within 10 minutes.

Hotel Features

A full-service spa, a coffee shop/café, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, massage/treatment rooms, meeting rooms, and concierge services are onsite.

Room Amenities

All 17 individually decorated rooms feature free WiFi and pillowtop beds. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also find comforts like Egyptian cotton sheets and pillow menus.

Hotel Amenities

Hotel Amenities

Hotel & Spa La Mansion del Burro Azul features a full-service spa. The hotel offers a coffee shop/café. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an area shuttle within 33.00 km is available to guests.

Hotel & Spa La Mansion del Burro Azul has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 17 
  • Number of floors - 2 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Computer station 
  • Designated smoking areas (fines apply) 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • One meeting room 
  • Parking (limited spaces) 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free grocery shopping service 
  • Offsite parking discounted rates available 
  • Free reception 
  • Year Built 2015 
  • Area shuttle (surcharge) 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Parking (limited spaces), Offsite parking discounted rates available

Room Amenities

  • DVD player 
  • Premium bedding 
  • Separate sitting area 
  • Access via exterior corridors 
  • Ceiling fan 
  • Free weekday newspaper 
  • Free local calls 
  • Free long-distance calls 
  • Daily housekeeping 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Oven 
  • Separate living room 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Stovetop 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Room service (limited hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Shared/communal kitchen 
  • Day bed 
  • Hydromassage showerhead 
  • Free cribs/infant beds 
  • Individually furnished 
  • Individually decorated 
  • Pillowtop mattress 
  • Pillow menu 
  • Yard 

Where to Eat

A complimentary continental breakfast is served each morning between 8:30 AM and 11 AM. The hotel offers a complimentary manager's reception on select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Hot springs nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

MOSS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 12 
  • Number of treatment rooms 1 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Guests planning to arrive after 11:30 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 1 PM

Payment types


  • Pets allowed with a deposit of MXN 500.00 per stay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service animals are allowed

24-hour check-in

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: MXN 500.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Alcohol is not served at this property.

Meals for Poor Children Promotion

For every night booked, this hotel gives a meal to a child in need in the poor communities of Queretaro.

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