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Get an overview of this hotelFamily-friendly Queretaro hotel in Downtown Queretaro, near Santa Rosa de Viterbo Temple

Location

This family-friendly Queretaro hotel is located near the airport, within a 15-minute walk of Casa de la Zacatecana Museum and Santa Rosa de Viterbo Temple. Queretaro Regional Museum and Convent and Temple of Santa Cruz are also within 10 minutes.

Hotel Features

A full-service spa, a coffee shop/café, and self parking are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and meeting rooms are onsite.

Room Amenities

All 17 individually decorated rooms feature free WiFi and pillowtop beds. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also find comforts like Egyptian cotton sheets and pillow menus.

Hotel Amenities

Hotel Amenities

Hotel & Spa La Mansion del Burro Azul features a full-service spa. The hotel offers a coffee shop/café. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an area shuttle within 33.00 km is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel & Spa La Mansion del Burro Azul is a smoke-free property.

  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free grocery shopping service 
  • Free newspapers in lobby 
  • Free reception 
  • Computer station 
  • Concierge services 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free breakfast 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 2 
  • Offsite parking discounted rates available 
  • One meeting room 
  • Parking (limited spaces) 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Television in common areas 
  • Terrace 
  • Total number of rooms - 17 
  • Tours/ticket assistance 
  • Year Built 2015 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Separate living room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Parking (limited spaces), Offsite parking discounted rates available

Room Amenities

  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Ceiling fan 
  • Free toiletries 
  • Free weekday newspaper 
  • Cookware, dishware, and utensils 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Day bed 
  • Designer toiletries 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Down comforter 
  • DVD player 
  • Egyptian-cotton sheets 
  • Flat-panel TV 
  • Free local calls 
  • Free long-distance calls 
  • Free WiFi 
  • Hair dryer 
  • Hydromassage showerhead 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Rainfall showerhead 
  • Room service (limited hours) 
  • Separate living room 
  • Separate sitting area 
  • Shared/communal kitchen 
  • Stovetop 
  • Yard 

Where to Eat

A complimentary continental breakfast is served each morning between 8:30 AM and 11 AM. The hotel offers a complimentary manager's reception on select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Water skiing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Hot springs nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Spa Services

MOSS has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Minimum age to access spa is 12 
  • Number of treatment rooms 1 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Guests planning to arrive after 11:30 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • Pets allowed with a deposit of MXN 500.00 per stay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Only service animals are allowed

No elevators

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: MXN 100.00 per night
  • Pet deposit: MXN 500.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Alcohol is not served at this property.

Meals for Poor Children Promotion

For every night booked, this hotel gives a meal to a child in need in the poor communities of Queretaro.


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