Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveler

Excelente lugar para estar en pareja

Posted Oct 6, 2015
Pros: Habitaciones, trato del personal
Cons: La bienvenida romántica, aunque estuvo bien, no era exactamente igual a como aparecía en las reseñas (vino tinto, arreglo de flores)
Location: Excelente vista por la noche desde el terraza del hotel, perfecto para cena romántica, les recomiendo el café "el rincón de los sentidos"
Pocas habitaciones, trato personalizado, excelente vista en la noche desde la terraza del hotel.
4 out of 5
for Business Travelers
by Fernando Mendy from Austin, TX

Posted Aug 15, 2014 on Hotels
The personnel has an outstanding vocation for service!
3 out of 5
by A verified traveler from San Miguel de Allende

Good and not so good

Posted Aug 9, 2014
Pros: The staff. The location. The movies. Breakfast was nice but they charge extra for eggs.
Cons: They should have ceiling fans or small desk top fans in the rooms. It would help provide better air circulation and also cover some of the noise.
We loved the location and staff at this hotel. It's charming, but our room was very stuffy. Very small windows and no fans for better air circulation. Also, at night there was some generator going on it seemed every 30 minutes for 20 minutes. it was very hard to sleep. I'm sorry to not give the place glowing reviews. The staff was excellent and it's an easy walk to all the main spots of Historical Queretaro.