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Rating 10 - Excellent. 114 out of 307 reviews" "
10 - Excellent
114
Rating 8 - Good. 127 out of 307 reviews" "
8 - Good
127
Rating 6 - Okay. 45 out of 307 reviews" "
6 - Okay
45
Rating 4 - Poor. 11 out of 307 reviews" "
4 - Poor
11
Rating 2 - Terrible. 10 out of 307 reviews" "
2 - Terrible
10
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
chad
Traveled with family and small children, Traveled with partner, Traveled with family
Excellent location because its very close
hospital, clean hotel, smell good hotel, good breakfast , superb services, helpful staff, waht else do you need? Will definitely come again to this place. Great value hotel with friendly reception staffs from 2 different shifts and the lady in the breakfast banquet , ALL of them who are always willing to help and excellent service ❤️❤️❤️
The staff at this location are so kind and considerate. They could not do enough to help during our stay. The cookies at the check in desk were so tasty too.
The room was not well maintained carpets are dirty/stained. Tub is gross, old unusable fridge not removed just labeled out of order and 2nd fridge added. The hot tub is not in use but advertised on the website which is why we booked with this hotel.
We liked this hotel. The breakfast was very good. The only problem with our room was that the air conditioner blew right across the bed, and the fan was very strong and not variable. We asked for a quiet room, and we were positioned away from the highway a bit and not by the ice machine. The staff were very good.
The staffs were friendly and very accomodating. But, I did not like the towel being under the sink wide open, terrible for contamination. Breakfast area was fine. Nothing grandiose but an ok place to stay. Cleanliness need a little touch-up for the headboards, the facing of the bathroom sink unit. But the friendliness of the staffs make up for it. I would go back, if needed.
Lynda
Stayed 1 night in Apr 2023
4/10 Poor
Sandi
Traveled with partner
Apr 2, 2023
Disliked: Staff & service, amenities
This hotel advertises as having soundproof rooms and jacuzzi rooms. They have neither. You can hear the toilet paper coming off the role in the other room. No jacuzzi rooms ready for rent. When we told them how loud it was all we got was told I know. Bad service.
Sandi
Response from General Manager on Apr 5, 2023
Hi Sandi,I apologize that you did not enjoy your stay with us, and that you did not receive a proper response. The jacuzzi rooms were out of order as we are in the final stages of replacing the boilers in the building and upgrading the pipes to these. I apologize if front desk did not explain this properly. I appreciate you letting me know what was said when you complained. I will talk to the front desk and we will use this as a learning curve to respond more appropriately. You can call me at the hotel tomorrow and we can discuss this even further if you would like. I really hope you decide to give us another chance in the near future.Thank YouTracey
Thank You for the Great Review, I will share this with the staff as I know they will be excited to hear this.Hope to see you again in the near futureTracey
8/10 Good
Steve
Mar 2, 2023
Steve
Stayed 1 night in Mar 2023
Response from General Manager on Apr 5, 2023
Thank You Steve,For the good review. We work hard to ensure our guests have a good stay. We hope to see you again.ThanksTracey