Ratings based on 299 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from newark california

Easy access Feels very safe

Posted Jan 29, 2018
We had a wonderful experience, attended a wedding during our stay, place was close to venue location
Comment from Hotel Management
Jan 30, 2018 by Shaira M., Hotel Management
Dear nilda, Thank you for your wonderful feedback. We certainly look forward to be of service to you in the future. Sincerely yours,
4 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Nice Location

Posted Jan 13, 2018
I like the place. I feel like the price doesn’t really match the amenities provided but i like the breakfast. A decent stay will come back for a lower rate.
Comment from Hotel Management
Jan 30, 2018 by Shaira M., Hotel Management
Dear John, We are more than happy to read through your kind feedback. See you again soon! Sincerely yours,
4 out of 5
Recommended
for Everyone
by A verified traveler from HAWAII

PROFESSIONAL & FRIENDLY STAFF HOTEL MAINT. NEEDED

Posted Jan 10, 2018
Pros: CONVENIENCE AND CUSTOMER SERVICE
Cons: AS MENTIONED ON THE VERY FIRST COMMENT
Location: PERFECT LOCATION FOR GREAT DINING, SHOPPING, ENTERTAINMENT AND RECREATION.
SUPPOSED TO BE A GREAT HOTEL GREAT LOCATION. STILL NEW BUT LACK MAINTENANCE MOST ESP. THE ROOMS: BATHROOM DOOR WON'T LATCH AT ALL.. SHOWER ROOM MILDEW ON GROUTS-BLACK BUILD UPS, SINK MILDEW ON THE RIM. BATHROOM COUNTERTOPS SHOW SIGN LACK OF DAILY WIPING AND SANITIZING. ROOM DUSTY YOU CAN WRITE VISIBLY ON TOP OF TABLES.. ELEVATOR LOBBY YOU CAN TELL IT WAS NOT VACCUMED FOR A VERY LONG TIME. GREAT CUSTOMER SERVICE, COURTEOUS ,PROFESSIONAL, FRIENDLY AND HELPFUL STAFFS AND EMPLOYEES.
Comment from Hotel Management
Jan 30, 2018 by Shaira M., Hotel Management
Dear Becky, Thank you for your constructive feedback. We have taken down all your comments to bring a positive outcome in terms of our maintenance. We certainly hope that this matter will not deter you from staying with us again. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Very nice hotel, wonderful staff

Posted Jan 9, 2018
I highly recommend this hotel. It is very clean and beautiful, I enjoy just lounging in the lobby. The staff is exceptional. They assisted us the best they can. The location is perfect, with a lot of restaurants walking distance to the hotel. I will definitely go back and stay at this hotel again.
Comment from Hotel Management
Jan 30, 2018 by Shaira M., Hotel Management
Dear Vicky, We are thrilled to read through your exceptional review. It will be our pleasure to welcome you back. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson, NV

Good location for night life activities.

Posted Dec 21, 2017
Staff's of all categories are very professional. The bar is beautiful to hang out with friends.
Comment from Hotel Management
Jan 30, 2018 by Shaira M., Hotel Management
Dear Cesar, It is our delight to know that you have enjoyed our Lush Bar and Lounge and the service provided by our team. Looking forward to welcome you again. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel

Posted Nov 27, 2017
It was great experience with an awesome staff. Super clean, quiet and accessible.
4 out of 5
by Kevin

Good hotel in Quezon City

Posted Nov 11, 2017 on Hotels
I have stayed in a few hotels in Quezon City and The Luxent is the best I've tried. Its staff are helpful, its prices are reasonable and it is well-located. The room I had was well-appointed and large and the bathroom was clean and well-maintained. I would stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Oct 13, 2017
Very nice breakfast buffet. Nearby also lots of restaurants and stores But the air-conditioner was too noisy, it was like boiling water with a kettle whole night long
Comment from Hotel Management
Oct 17, 2017 by Shaira M./E-Commerce Specialist, Hotel Management
Dear Leslie, It is inspiring to know that you really loved staying in our hotel. Your comments on our air-conditioning unit will be highly appreciated. I will be a pleasure to welcome you back soon.
4 out of 5
by Mark

Posted Sep 30, 2017 on Hotels
Comment from Hotel Management
Oct 11, 2017
Dear Mark, Thank you for staying with us. We look forward to be of service to you in the near future. Sincerely yours, Shaira M. E-Commerce Specialist