Ratings based on 97 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Pros: location
Cons: do not take room close to office, noisy in early morning
very nice room, very clean, breakfast was ok, sausage was cold and eggs were cold
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
Dear Guest, Thank you for taking the time and letting us know how your recent was. I am so sorry to hear that overall your stay was less than wonderful. I will be sure to pass your comments along to all of the staff, we will use your feedback to be sure that this is not an issue moving forward. We do hope that you would choose to stay with again. Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from IA

Excellent Short-stay Location

Posted Jan 9, 2017
The hotel was perfect for my brief overnight stay in Quincy. Convenient to the east side of town and very accommodating for my needs. I was especially impressed with the breakfast set up. I would definitely stay again.
Comment from Hotel Management
Jan 10, 2017 by Manager, Hotel Management
Dear KL, Thank you for your wonderful five-star review! I am pleased to hear that you have enjoyed your stay with us and valued our location and our breakfast setup! I will be sure to pass on your great comments to all of our staff. We sure do look forward to seeing you again. Sincerely, Patricia Serpa Assistant General Manager
3 out of 5
by A verified traveler from Westmoreland, United States of America

Nice place, just an ok breakfast.........

Posted Nov 29, 2016
Pros: The pool and spa were nice.
Cons: The omelets were very rubbery. I have had omelets at other nice hotels and they were not rubbery. Just try and improve them.
Beds and bedding were super comfy but the breakfast was less than superior. The omelets were rubbery. More choices for kids too would be nice.
Comment from Hotel Management
Nov 30, 2016 by Manager, Hotel Management
Dear Timothy L, Thank you for your feedback regarding your recent stay. I am pleased to hear that you've enjoyed our pool area and the comfort of the rooms! However, I am sorry to hear that everything about your stay was not satisfactory. I will be sure to pass along your comments to the appropriate department, as we do follow and set-up our breakfast according to the standard and guide provided by Marriott. We sure hope that you would consider staying with us again in the future. Best regards, Patricia Serpa Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Quincy IL

Nice Hotel. Close to our event

Posted Nov 28, 2016
We were very pleased that they got us in our room early so we could change clothes before our event. Thank you. NICE mattress
Comment from Hotel Management
Nov 29, 2016 by Manager, Hotel Management
Dear Connie, Thank you for your wonderful review of our Fairfield Inn & Suites Quincy! I am happy to hear that we were able to accommodate your early check-in. We hope that you will choose to stay with us whenever your travels bring you back to Quincy. Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
We checked in at about 10pm,but the staff was friendly, the room was clean, and the breakfast was serviceable. I'd stay there on my next trip through town.
Comment from Hotel Management
Nov 20, 2016 by Manager, Hotel Management
Dear Forrest, Thank you for your wonderful five star review! I am happy to hear that you were pleased with our hotel. I will be sure to share your comments with all of our staff. We sure do hope to see you again! Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Sep 12, 2016
Very clean hotel with a courteous staff. Highways are close, a variety of restaurants are near and friendly locals. Definitely would stay here again.
Comment from Hotel Management
Sep 13, 2016 by Manager, Hotel Management
Dear Guest, Thank you for your raving five star review! I am pleased to hear that you enjoyed your stay here with us. I will be sure to pass your wonderful comments to all of our staff. We look forward to seeing you again. Sincerely, Patricia Serpa Assistant General Manager
3 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Stayed at the Fairfield Inn for a brief overnight stay. The room overall was decent - not the best and not the worst. We had a room facing the parking lot side near the restaurant/bar next door. They happened to have live music that night so it was a little loud in the later evening. The hot tub had a weird dark color foam in one area so that turned us off from the pool area. Breakfast had many options again not the best and not the worst.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review! I am sorry to hear that we did not meet your expectations. I can assure you that we will address all issues listed. We take pride in providing a clean and welcoming environment, and I can see that we have failed this time around. I will be sure to pass your comments along to the rest of our staff to insure that the next guest will not be disappointed. I hope that you will give us another chance, so we can show you what the Fairfield Inn & Suites Quincy truly has to offer. Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderful five star review! I am pleased to hear that you have enjoyed your stay here with us. We look forward to seeing you again. Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Home away from home

Posted Jul 27, 2016 on Orbitz
Pros: The room, staff and warm breakfast.
Cons: The pool. For an indoor pool, it was very cold. It was also 3ft and 4ft deep. This was too deep for my 3 and 5 year old.
Location: It was not too far of a drive from the Missouri and Illinois border. Next door and across the street were restaurants. Shopping was close.
My husband and 3 girls were traveling home to st. louis and wanted to break up the trip. We decided to stay in Quincy. It was a great choice. We stayed in a suite. I loved that it had sitting area with a TV and the king size bed with a TV. We could separate the kids and adults. We had plenty of room and felt like home.
Comment from Hotel Management
by Manager, Hotel Management
Dear Guest, Thank you for your wonderful review of the Fairfield Inn & Suites Quincy! I am pleased to hear that overall you were able to enjoy your accommodations here with us. I am sorry to hear that the pool didn't meet your needs. I will be sure to pass on your comments to our maintenance, to ensure the temperature is where it needs to be. We sure do hope to see you again. Sincerely, Patricia Serpa Assistant General Manager
5 out of 5
by Kristine from St.Paul, MN

Excellent and clean!!

Posted Jul 18, 2016 on Hotels
very clean and comfortable. Breakfast buffet was fabulous!!
Comment from Hotel Management
Jul 22, 2016 by Manager, Hotel Management
Dear Kristine, Thank you for your fantastic five star review! I am pleased to hear that you enjoyed your stay here at the Fairfield Inn & Suites Quincy. We sure do hope to see you again! Sincerely, Patricia Serpa Assistant General Manager