Ratings based on 278 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Beautiful boutique hotel

Posted Sep 8, 2017
Loved this hotel. Great front end staff, as I've come to expect from South American hotels. Beautiful common areas, one of the coolest hotel bars I've been to (unfortunately it's often empty - sometimes hard to find a bartender). Rooms were big, beds were averagely comfortable. Great breakfast, dinner was forgettable.
Comment from Hotel Management
Sep 8, 2017 by nick, Hotel Management
Dear Miles, Thanks for your 4 start rewiew. We appreciate your observation, our staff should be on your job. we will organize a meeting to verify what happened. We are happy to know you had a great time with us. Please come back soon Best regards, Daysi Suasnavas Sales Manager
5 out of 5
by A verified traveler from Texas

Elegant boutique hotel in fabulous location

Posted Sep 7, 2017
Pros: Superb location. Gracious public spaces. Lovely courtyards. Excellent restaurant.
Cons: There is no elevator, however most rooms are on floors 1 or 2.
Location: within one block of Indepencia Square and Presidential Palace, also very close to most important cathedrals and museums
I enjoyed everything about my stay in this lovely colonial hotel. Personable service, lovely décor, great restaurant and an excellent location to be close to everything in Quito's Old Town.
Comment from Hotel Management
Sep 8, 2017 by nick, Hotel Management
Dear Cynthia, Thanks for 5 start review. We are more than happy to have met your expectation. We hope to see you soon here Best regards, Daysi Suasnavas Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Excellent location close to many of the sights

Posted Aug 24, 2017
We stayed there for one night on two separate locations. Unfortunately, the A/C unit was broken on our initial stay. They were quick to bring in a portable unit; however, it was really just a fan, so the room was a little warm. Other than that, the room was clean and comfortable, the staff was helpful and attentive, the restaurant was nice. A very nice, quaint hotel in an excellent location in Quito (The second stay, everything was working fine. We much prefer staying in an older, 'local' hotel over the large chain hotels. Sometimes that can backfire; however, this time worked very well.)
Comment from Hotel Management
Aug 25, 2017 by nick, Hotel Management
Dear William, Thanks for taking your time and share your experience with us! We felt sorry sorry about your A/C. We have taken immediate action to solve this problem We are glado to know you enjoyed your stay with us. Hope to see you soon Best regards, Daysi Suasnavas Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Downtown hotel closed to everything

Posted Jul 21, 2017
Very well situated downtown Quito. Rooms are not big because it is an historic district but it was perfect for our family. The staff is very friendly and helpful. The rooms are very clean.
Comment from Hotel Management
Jul 24, 2017 by nick, Hotel Management
Dear guest, Thanks for share your experience. We are very happy to knwo that our rooms have met your expectations. We strive every day to provide the best experience during your stay Best regards, Daysi Suasnavas Sales Manager
5 out of 5
by A verified traveler

Posted Jun 26, 2017 on Hotels
Hotel Patio Andaluz is a wonderful small colonial hotel in the old town. The service and location is fantastic!! We would definitely recommend this hotel to others.
Comment from Hotel Management
Jun 29, 2017 by Nick, Hotel Management
Dear Guest, Thanks for taking yout time and share your experience at Patio Andaluz. We are happy to have met your expectations.Thank you for your recommendation. Best regards Francisco Baca General Manager
4 out of 5
by Russell

Posted May 15, 2017 on Hotels
There was no desk in the room which made working on my laptop uncomfortable.
Comment from Hotel Management
May 29, 2017 by Nick, Hotel Management
Dear Russell, Thanks for share your experience at Patio Andaluz. We are amazed by your comment because all our rooms have desk, your comment will be taken into account. Thank you very much. Best regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas.

Great stay!

Posted May 14, 2017
Very charming hotel with great staff! Very expensive breakfast though!
Comment from Hotel Management
May 16, 2017 by nick, Hotel Management
Dear guest, Thanks for your comment. Hope to have you here soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Lucky for me

Posted Mar 21, 2017
Pros: Spacious, ,dining was great, staff all spoke English, Made you feel like royalty
Cons: Would like to have travel iron in room, even though available with no problem upon request
Location: Cant beat this location. walking distance to many activities
Had no idea where to stay and by chance choose this place. I hit the jackpot. Great staff, excellent attention to deal. Safe secure, close to the center of many activities. Could not have been more pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler from Erie, PA

Gorgeous hotel in historic district

Posted Mar 6, 2017
Rooms were beautiful, clean, and spacious. Staff were so friendly and helpful. Highly recommend this hotel!
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Thank you very much for your comment and giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved how close it was to town.

Posted Feb 25, 2017
The hotel is beautiful! The staff was great, we found the room to be big and comfortable beds, but the room was a little cold for our comfort.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear guest: We are delighted that your stay with Hotel Patio Andaluz was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Thank you, Francisco Baca General Manager