Ratings based on 45 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Miguel

Posted Aug 12, 2017 on Hotels
The staff at La Casona was amazing, were beyond attentive and hospitable. I would definitely stay with them again on my next trip.
Comment from Hotel Management
Aug 15, 2017 by Maria, Hotel Management
Thank you. Maria / Hotel Manager
5 out of 5
by Vivian

Beautiful historic hotel

Posted Jul 23, 2017 on Hotels
The hotel was right in the heart of the historic city. The facilitites were beautiful. The staff was very friendly and helpful.
Comment from Hotel Management
Jul 26, 2017 by Maria, Hotel Management
Dear Guest, Thank you for your short, honest and warmth comment about our property. It was our pleasure having you stay with us. Yours truly, Maria
5 out of 5
by Deepak

Service with a Smile

Posted Jul 14, 2017 on Hotels
Great Boutique Hotel and Service is just the best.
Comment from Hotel Management
Jul 18, 2017 by Maria, Hotel Management
Dear Deepak, Thank you for your nice line "service with a smile" I think you nailed it. Yours truly, Maria Hotel Manager
5 out of 5
by Michele

Posted Jun 13, 2017 on Hotels
Great location, beautiful & comfortable rooms and common areas, excellent breakfast, staff was very nice and helpful, and hotel seemed very secure. We were impressed!
Comment from Hotel Management
Jun 16, 2017 by Maria, Hotel Management
Dear Guest, We enjoyed having you with us. Thank you fo your kind comment. Yours truly, Maria / Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from G

One of a Kind Hotel

Posted Feb 11, 2017
This colonial-style hotel in the arts and crafts district of Quito is a great place to stay if you enjoy being in non-chain, unique boutique accommodations. The staff were all great, but the manager, Maria, went the most out of her way to assure our group of four had the very best experience possible while we stayed in Quito. She was particularly helpful resolving a double booking one night. I highly recommend this hotel.
Comment from Hotel Management
Feb 14, 2017 by Maria Salem/ Manager, Hotel Management
Dear Susan, I hope this email finds you well. Thank you so much for your wonderful review and your kind comments towards me personally. Yours truly, Maria
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Well located traditional hotel in Quito Old town.

Posted Feb 11, 2017
Pros: Traditional rooms and pleasant breakfast.
Location: Easy walk to Old Town locations
Good hotel to use as base to explore Quito. Hotel staff organised taxis and transport efficiently.
Comment from Hotel Management
Feb 14, 2017 by Maria Salem/ Manager, Hotel Management
Dear Henry, Thank you so much for your kind words towards the staff and the hotel. Yorus truly, Maria
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Classic memorable hotel

Posted Feb 2, 2017
We stayed at La Casona de la Ronda in January of this year for two nights. It had a great location in the historic center. It is located in a bohemian part of the historic center and was very active on Friday and Saturday night which was fun to walk around. What I really loved about it was that it was an historic hotel that was different from the typical chains. The hotel was built in 1734 as a house and you felt like you were back in time. The room was huge, the walls were thick, but all the amenities were modern. I spoke with the general manager Maria, who is a delight to deal with. She arranged a pickup from the airport and also a tour of the city the next day. We arrived at 730 at night and even though she got off at 530, she stayed to make sure we got it okay and all our arrangements were in order. The cost was very reasonable and the room included breakfast. This hotel made our Quito visit special. I can't say enough good things about it.
Comment from Hotel Management
Feb 9, 2017 by Maria Salem/ Manager, Hotel Management
Dear Tom, Thank you so much for your kind comment. It was certainly a pleasure having you family stay with us. Yours truly, Maria
2 out of 5
by A verified traveler from San Salvador, El Salvador

convenient for old city sightseeing

Posted Jan 5, 2017
Pros: I did not like it.
Cons: The quality of service and facility.
Location: sightseeing to the old historic areas.
The location is good because it is close to the old city historical sights but the taxi could not take me to the front of the hotel entrance and I had to walk one steep hill up to the entrance when I arrived because the road was blocked with the police (due to the late arrival past midnight?) and walk down the hill when I checked out. In addition, as some commented on, the hotel is located in the area with several bars and it was very nosy even at very late night (the window glass seemed to be thick for noise reduction but could not shut down the noise completely). The breakfast was included but there were not a variety of food and the staff were not attentive enough to the guests (at least not to me). Moreover, the internet connection was very slow and bad and I could only get the very limmitted access. Finally, I requested the roon with one queen size bed just for me but they assigned me the room with 2 twin beds... Overall, this hotel is very expensive and does not much with the price.
Comment from Hotel Management
Jan 26, 2017 by Maria Salem/ Manager, Hotel Management
Dear Guest, I am sorry to hear you had a bad experience in the hotel, if you would be kind enough to tell me when you overnight in the hotel I could review what happen in detail and made the corrections for the future. I have read your comment closely and my only regret was not knowing your feeling sooner in order to help. Look forward to hearing from you soon. Yours truly, Maria
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Great Place to stay

Posted Dec 6, 2016
Had a wonderful time in this centrally located hotel. Staff so kind and helpful. Rooms amazing. Nice gathering area. Loved everything about this hotel!
Comment from Hotel Management
Dec 9, 2016 by Maria, Hotel Management
Dear guest, On behalf of The Casona de La Ronda Hotel and its staff, we want to thank you for taking the time to write, with such a nice overview, about our hotel, its staff. Your recommendations are also highly appreciated. Kindly regards, Maria
4 out of 5
Recommended
for Couples
by A verified traveler from Odessa, United States of America

Posted Nov 19, 2016
Polite staff. Huge bed, biggest king size bed I've ever seen!
Comment from Hotel Management
Nov 28, 2016 by Maria, Hotel Management
Dear Deborah, Thank you for your comment. We are glad you enjoyed our accommodation. Yours truly,