An accepting theft culture
Posted Aug 17, 2016 on Hotels
We stayed at this hotel before a tour to Galapagos. We would not stay here again. What bothered us the most was their acceptance that things left out in your hotel room would be stolen, without the hotel assuming any responsibility. There is a card by the room safe stating that the hotel takes no responsibility for thefts from the room safe!! They highly recommended that we kept our valuables in the safe deposit boxes behind the hotel registration desk, which we did. However, no safe deposit boxes were available to hold our small electronic equipment (i.e. small ipad). When asked if a theft of our ipad would be covered by the hotel if stolen out of the room safe, the hotel person sidestepped the question and stated: if you leave your valuables out in the open in your hotel room they will be stolen. What???? This is an acceptance of a theft culture. Why would we bring our business to this hotel? We do not recommend this hotel, and are surprised that our tour company would contract with this hotel.