Excellent Service and Quality
Posted Jan 2, 2017
I was assigned a great room on the 4th floor, perhaps because I had just obtained Expedia gold status. It was large with a nice view, comfortable bed, desk, and shower with consistently hot water. I used the laundry service and received my clothing back quickly and fully clean. Internet speeds were good. The layout was good and the safe worked. I ate in the hotel and the food was decent. At night, I could even see fireworks from a festival on the hill that happened to be going on.
The staff helped me plan out a walking tour and arranged a driver to take me to some nearby attractions the next day. The service was first rate, and unlike some places managed that without being in the way. If I were to return to Quito, I would certainly stay here again.
Comment from Hotel Management
Jan 11, 2017 by nick, Hotel Management
Thanks for your review, we are to have met your expectations. This is a house with more than 400 years old, We can not change anything in the infrastructure for this reason we do not have an elevator. According to Ecuadorian laws, we have rooms for the disabled person on the first floor. We hope to have you here soon.