Ratings based on 272 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas.

Great stay!

Posted May 14, 2017
Very charming hotel with great staff! Very expensive breakfast though!
Comment from Hotel Management
May 16, 2017 by nick, Hotel Management
Dear guest, Thanks for your comment. Hope to have you here soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Lucky for me

Posted Mar 21, 2017
Pros: Spacious, ,dining was great, staff all spoke English, Made you feel like royalty
Cons: Would like to have travel iron in room, even though available with no problem upon request
Location: Cant beat this location. walking distance to many activities
Had no idea where to stay and by chance choose this place. I hit the jackpot. Great staff, excellent attention to deal. Safe secure, close to the center of many activities. Could not have been more pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler from Erie, PA

Gorgeous hotel in historic district

Posted Mar 6, 2017
Rooms were beautiful, clean, and spacious. Staff were so friendly and helpful. Highly recommend this hotel!
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
Thank you very much for your comment and giving us 5 stars on the satisfaction survey. We are pleased that you enjoyed the hotel and its service. We hope you enjoyed your journey through Quito and Ecuador, and that you come back soon, Sincerely, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved how close it was to town.

Posted Feb 25, 2017
The hotel is beautiful! The staff was great, we found the room to be big and comfortable beds, but the room was a little cold for our comfort.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear guest: We are delighted that your stay with Hotel Patio Andaluz was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We hope you enjoyed your journey through Quito and Ecuador, and you come back soon, Thank you, Francisco Baca General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota USA

Good location in city center

Posted Jan 27, 2017
Enjoyable staff Great food Beautiful room Noisy at times both early morning and late evenings
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
It was a pleasure to have you stay at Hotel Patio andaluz. We thank you for sharing your encouraging feedback through TripAdvisor. We are very happy to learn that you had an enjoyable experience at our hotel. Our team is always striving towards excellence. Such feedback will motivate us further. The Hotel Patio Andaluz team, look forward to the pleasure of welcoming you back soon. Thank you, Warm regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Whidbey Island, Washington

Hotel Patio Andaluz, Quito Equador

Posted Jan 12, 2017
Pros: Location, staff, decor, hospitality, staff, food and the staff are wonderful.
Location: Close to shopping, the Main Square which is surrounded by the Presidential Palace, cathedrals, museums, food and shopping.
This is a beautiful boutique hotel located in the heart of Old Quito; walking distance of the historic center with all amenities close by. The staff at this hotel are more than excellent; they are "over the top" helpful and so very friendly and kind. The restaurant serves a wonderful buffet breakfast complete with special requests and wonderful local cuisine lunch and dinner menus. There is a cozy bar/lounge on the lower level just off the beautiful atrium. Oh, and did I mention how wonderful the staff are? We highly recommend this hotel.
Comment from Hotel Management
Jan 13, 2017 by nick, Hotel Management
Dear Mary and Bruce, Thanks for such an excellent comment, we are very happy to have met your expectations. I will pass your words to our staff, your words will serve as a motivation. Thanks for your recommendation. We hope to see you soon. Best regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Excellent Service and Quality

Posted Jan 2, 2017
Pros: Top floor has a great view of the city. Service is excellent without being stuffy of obtrusive. Comfortable rooms.
Cons: There are no elevators to the upper levels, so a disabled person might have difficulty. Like many places in Ecuador, toilet paper can't be flushed.
Location: The location is at the hart of the old town in Quito so there are historic landmarks nearby. Should be safe for vigilant travelers.
I was assigned a great room on the 4th floor, perhaps because I had just obtained Expedia gold status. It was large with a nice view, comfortable bed, desk, and shower with consistently hot water. I used the laundry service and received my clothing back quickly and fully clean. Internet speeds were good. The layout was good and the safe worked. I ate in the hotel and the food was decent. At night, I could even see fireworks from a festival on the hill that happened to be going on. The staff helped me plan out a walking tour and arranged a driver to take me to some nearby attractions the next day. The service was first rate, and unlike some places managed that without being in the way. If I were to return to Quito, I would certainly stay here again.
Comment from Hotel Management
Jan 11, 2017 by nick, Hotel Management
Dear David, Thanks for your review, we are to have met your expectations. This is a house with more than 400 years old, We can not change anything in the infrastructure for this reason we do not have an elevator. According to Ecuadorian laws, we have rooms for the disabled person on the first floor. We hope to have you here soon. Best regards, Francisco Baca General Manager
4 out of 5
by jeffrey

Historical hotel reasonably priced in old city.

Posted Dec 24, 2016 on Hotels
Great hotel with friendly staff and huge rooms. The hotel feels it could use some updating, particularly the barhroom. Only tourists at the hotel, but walk outside and you seethe real Quito.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Dear Guest, Thanks for your comment.. We hope you had a great time at Patio Andaluz. Come back soon. Best regards, Francisco Baca General Manager
3 out of 5
by A verified traveler from miramar florida

nice hotel close to HISTORICAL DISTRICT

Posted Dec 20, 2016
Pros: CLEANLINESS
Cons: they did not treating me like VIP welcome.
Location: all beautiful scenic surrounding the hotel: churchs, café and restaurants.
unfortunately the hotel is very hard to get in, it is located in historical district of QUITO by car or even taxi , traffic was terrible, but he staff were pleasant, the food is ok , the price is very pricy compared to Ecuador standard, very beautiful architectural from all the catherals surrounding the hotel.
Comment from Hotel Management
Dec 23, 2016 by nick, Hotel Management
Dear Guest, Dear Guest, We appreciate your comments. We feel sorry that you have perceived the traffic of our city on festive dates, December begins the festivities in Quito, celebrating the foundation of our beautiful city, you could oberved that our Historic Center is very moved by the trade t and dates before Christmas the traffic Increases. We hope your next visit will be in another season so that you can enjoy our beautiful city. Best regards, Francisco Baca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

Charming hotel in the middle of the old town!

Posted Dec 19, 2016 on Orbitz
This is a charming, friendly hotel with conscientious staff and very reasonable rates. It has all the amenities, plus a wonderful sun-room for breakfast and one of old town's best Italian restaurants right night door. I would stay again in a heart-beat!
Comment from Hotel Management
Dec 23, 2016 by nick, Hotel Management
Dear guest, Thanks for the review! We are happy to have met your expectations.. We hope to have here soon Merry Christmas Best regards, Francisco Baca General Manager