Ratings based on 12 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted Aug 2, 2016
Great location in the central historic district wonderful attentive staff and good food at the on premises restaurants made this a very memorable stay
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
hanks for your comments, we look forward to your soon visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel in the center of old Quito

Posted Jul 19, 2016
Staff of this hotel is superb, always willing to help
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
Thank you for your comments, we are glad to have been participants of your stay and to fulfill your expectations
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

World class hotel in the heart of Old Town

Posted Jun 10, 2016
Pros: Location, quality, and staff.
Cons: No recommendations.
Location: There is so much to see that is within walking distance to many churches, shopping, and museums.
Upon arrival, I was greeted by name, handed a warm wash cloth, and our luggage was immediately taken to our room. We were also given fresh juice and vouchers for complimentary cocktails at the bar. The staff went above and beyond during our stay; the doorman took us to a rooftop terrace where we could see El Panecillo over the Plaza Grande square and the surrounding Quito area, the restaurant staff took very good care of us as we waited for a late-night flight and encouraged us to participate in photos with a cucurucho that had just served another table the traditional helados de paila. The room was a beautiful spot to rest and escape from the commotion of Quito's Old Town and the location is very walkable to many of the old churches that make Quito an international treasure.
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
Thank you for your comments, we are glad to have been participants of your stay. We hope you visit us son.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Spoil yourself in Quito

Posted Oct 22, 2015
Upon arrival at the hotel, I was greeted by my name and with a fruit juice, and escorted to my suite. The suite was well appointed, with a rose on the pillow. When I went to the bathroom, there were rose petals on the sink as well as in the jacuzzi tub. I took a bath, hot water,strong jets and rose petals fantastic! The staff was very courteous and polite. Treat yourself!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Colonial style luxury in middle of old Quito

Posted Sep 2, 2015
Loved the location. The cafe has great food And a great view of the plaza. You can sit for hours watching. The views are special at night with lighting of different churches. Don't miss the fifth floor view of plaza. Staff very friendly and accommodating for requests. thechotel was clean, beautiful rooms and loved the roses in the room and lobby.
5 out of 5
Recommended
for Families
by A verified traveler

fantastic 5 day stay at Hotel Plaza grande

Posted Jan 1, 2015
Pros: Luxurious Rooms and Excellent Ecuadorean Cuisine. The service also could have been more gracious.
Location: The heart of historic Quito.
Beautiful hotel...fantastic service...fabulous restaurants....best location in Quito. We saw the changing of the guard out our window. Was the perfect hotel for our stay in Quito.
5 out of 5
Recommended
for Everyone
by P

Plaza Awesome!

Posted Jun 15, 2014
Pros: Everything was great. Service was excellent. Loved the flowers. Thank you all for a great stay.
Cons: Maybe, place the TV closer to the bed. Add some more items to the menu.
Location: All interesting things and buildings are walking distance. Don't need a tour guide:) Great food available 20 steps away from the hotel.
Great hotel. Location, service, staff, comfort, ambiance: all get 5 out of 5 from us. We were REALLY impressed with the personalized service. The room was large and unlike many who seem to have had a noise issue, we had none:) We would recommend this hotel to everyone.
5 out of 5
Recommended
for Everyone
by Josh from Miami

Amazing Hotel in the best location of Quito

Posted Mar 24, 2014
I just returned from a quick vacation in Quito and stayed at the Hotel Plaza. From the minute we checked in, the staff and hotel was great. The location is perfect and right in the center of town. You can walk to all the main attractions and it was very convenient. The rooms were spacious and the bathrooms were huge. I would highly recommend staying here.
5 out of 5
Recommended
for Everyone
by Margaret from Toronto

This traveler left a rating score only Posted Jan 12, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2013
Pros: Staff was extremely helpful and responsive. A very friendly atmosphere. The location in the center of the old town was great.
Cons: Hotel has very good wifi however they do not have a business center.