Ratings based on 33 Verified Reviews

4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Brian

Posted Jan 25, 2017 on Hotels
Service sets this place apart...amazing attentive, thoughtful staff.
5 out of 5
by A verified traveler

The Plaza Grande is a great place to stay in Quito

Posted Oct 17, 2016 on Hotels
The location of the Plaza Granda is wonderful. Our room looked out onto the Plaza! Just people-watching from the window was fun! Many beautiful and interesting things can be easily accessed by walking!
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
We appreciate your choice and visit our hotel. It is always a pleasure to serve you. Thanks for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Posted Aug 2, 2016
Great location in the central historic district wonderful attentive staff and good food at the on premises restaurants made this a very memorable stay
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
hanks for your comments, we look forward to your soon visit
5 out of 5
by Steven from Oxford

Best hotel in Quito

Posted Jul 29, 2016 on Hotels
This was the final stay of our 3 week honeymoon in Ecuador and was without doubt the best hotel for both service and location. The staff are all immaculately presented and all go the extra mile to ensure your stay goes as smoothly as possible. The location is right next to the main hub of the city with loads of local cafes and ice cream shops within 2 mins walk.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thanks for your comments, we look forward to your soon visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel in the center of old Quito

Posted Jul 19, 2016
Staff of this hotel is superb, always willing to help
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
Thank you for your comments, we are glad to have been participants of your stay and to fulfill your expectations
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

World class hotel in the heart of Old Town

Posted Jun 10, 2016
Pros: Location, quality, and staff.
Cons: No recommendations.
Location: There is so much to see that is within walking distance to many churches, shopping, and museums.
Upon arrival, I was greeted by name, handed a warm wash cloth, and our luggage was immediately taken to our room. We were also given fresh juice and vouchers for complimentary cocktails at the bar. The staff went above and beyond during our stay; the doorman took us to a rooftop terrace where we could see El Panecillo over the Plaza Grande square and the surrounding Quito area, the restaurant staff took very good care of us as we waited for a late-night flight and encouraged us to participate in photos with a cucurucho that had just served another table the traditional helados de paila. The room was a beautiful spot to rest and escape from the commotion of Quito's Old Town and the location is very walkable to many of the old churches that make Quito an international treasure.
Comment from Hotel Management
Nov 16, 2016 by Hotel Plaza Grande, Hotel Management
Thank you for your comments, we are glad to have been participants of your stay. We hope you visit us son.
5 out of 5
by Ruth from South Carolina

First visit to Quito

Posted May 6, 2016 on Hotels
We wanted something special on our first night in Quito. Unfortunately, we arrived very late because of air but we were treated like royalty upon arrival. Our only retreat was that we only stayed one night!!!!!
5 out of 5
by David A from Edmonton, Alberta, Canada

Posted Feb 25, 2016 on Hotels
Last night in Ecuador after 6 weeks on the road and decided to treat ourselves. We did not want to leave. The staff, services, location and comfort were top notch. The whole experience was well worth the expense.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thanks for your comments, we are proud to receive such good comments. We look forward to your soon visit.
5 out of 5
by Jane from Washington, D.C.

Posted Dec 16, 2015 on Hotels
The staff is so friendly and so helpful! Our room was very comfortable, with great beds, furniture, bathroom and wifi. We got room service one night when we were tired and it was very good. It's a good location for seeing all the old town sights.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Spoil yourself in Quito

Posted Oct 22, 2015
Upon arrival at the hotel, I was greeted by my name and with a fruit juice, and escorted to my suite. The suite was well appointed, with a rose on the pillow. When I went to the bathroom, there were rose petals on the sink as well as in the jacuzzi tub. I took a bath, hot water,strong jets and rose petals fantastic! The staff was very courteous and polite. Treat yourself!