Ratings based on 178 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Atlanta
Great room, staff and location.Posted Oct 20, 2017
We have stayed at this hotel several times over the past 5 years and each times it gets better. The staff speaks English and all are very helpful. Try to get a room or suite that faces the valley. The view and sunsets are breathtaking.
for Everyoneby A verified traveler from Ecuador
Aerosmith ConcertPosted Sep 18, 2017
Fantastic view from breakfast room. Great staff and very confortable room
for Everyoneby A verified traveler from Venice FL
great stayPosted Aug 15, 2017
We loved this place, it was a great location, the dining there was top notch and delicious. The staff was amazing, there isn't anything bad I can say about here. It's a diamond in the rough.
for Everyoneby A verified traveler from Orlando, FL
Great Hotel excellent views!!Posted May 10, 2017
Pros: Excellent service and safety, the food was top quality and the hotel is in excellent shape. The views are unbelievable and we will be returning again
Cons: A few small updates to rooms like paintings or at Bar.
Location: The hotel is in a very nice area, easy to get to and they have a good agree with tour guides which we used to travel in Quito.
I read many reviews on this hotel before selecting it and it was the right choice, we enjoyed our stay for the following reasons.
for Everyoneby A verified traveler from Tampa
Nice small hotelPosted Apr 30, 2017
Pros: Gym and sauna good breakfast
Location: The only problem i is the location difficult to find, you really need a car to go Quito attractions
Comfortable hotel with a gym and sauna. Good breakfast with a excellent view
by A verified traveler from Miami, FL
Nice place except the room they put me inPosted Mar 29, 2017
Pros: The staff at the bar was awesome and friendly.
They put me in a room two stories below the kitchen, so needless to say, from 6am-8am, I was woken up twice by all the constant noise coming from above. After I complained, they put me in a quieter room. Unfortunately, I had gotten sick from eating from a street vendor, and I had to cut my vacation short to go stay with some relatives while I got better, and also because I had to travel to another city due to an uncle passing away. Because it was a bundle deal, they did not want to reimburse the 4 nights I did not use, which to me was unfair. The only thing they offered me after talking to an assistant (who wasn't even a manager like I had asked for)was a free night stay for the future, but I only go back to Ecuador every once in a while. I believe they should have done more in this case and take into account my special situation. Not ever going back.
for Everyoneby A verified traveler from Atlanta Georgia
Excellent hotelsPosted Mar 24, 2017
My at this hotel was excellent from the time I check in until I departed.The rooms were very spacious and clean.I had a excellent view of the city.The food was excellent and the price was great.The gym and sauna was perfect not too big not too small.I want to expecially thank Mayra Montaluisa arrange my tour to Mindo and me with a taxi when I departed It was exactly perfect.And she was also helpful for anything I asked her thank you,I want to especially thank Hector Rauos he was wonderful he made me feel at home with his excellent service Thank you.
for Everyoneby A verified traveler from Connectict USA
Nice hotel, within walking distance of restaurantsPosted Mar 20, 2017
We stayed here for a few days on our way to Galapagos. The room was large and very clean, bed was nice quality and comfortable. Hotel staff was pleasant and helpful .Breakfast was included and very tasty. We could walk to lots of places to grab a bite to eat or sight see, taxis to other parts of the city readily available and about $1.50 one way. We loved Ecuador and would go back again. Lots to see and do - country is beautiful! This is a great place to stay if you want to see city sights but be just far enough away for some relaxation and quiet. Nice view of mountains and valley.
by A verified traveler
Great view next to Mirador guaploPosted Mar 6, 2017 on Hotels
The best hotel
by j. andrew
The ViewPosted Jan 13, 2017 on Hotels
Excellent staff, good breakfast. Sad little bar, considering the great view.