Ratings based on 157 Verified Reviews

4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from pv

Hotel is great !

Posted Mar 29, 2017
Close to many dining and sightseeing locations. Awesome park to exercise at walking distance.
Comment from Hotel Management
Mar 31, 2017 by Rene Paez Fajardo General Manager , Hotel Management
Thank you for your good comment, we hope to see you again. Best Reguards,
5 out of 5
by Carlos

First Good Impression

Posted Feb 11, 2017 on Hotels
Excellent customer service, good food, great price and centrally located. Overall, a great hotel for business travellers.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Carlos, We would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Thank you so much for your kind remarks commending, please know that we value your patronage, and we look forward to serving you again in the future. Kind Reguards, Rene Paez Fajardo Gerente General
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good

Posted Nov 20, 2016
Is good confortable clean good staff service price for food afortable needs building a Litlle old
Comment from Hotel Management
Feb 21, 2017 by Rene Paez Fajardo General Manager , Hotel Management
Dear Andre, Thank you for your good comments, it is a pleasure to us if you want to come back to our Hotel. Hope to se you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Hotel is close to hop on hop off bus.

Posted Sep 14, 2016
Pros: Location
Cons: Outside noise through bathroom windows, so you need to close the bathroom door at night. But keep in mind this was just our room's location.
Location: Hop on Hop off bus Cable car to top of mountain. Not far from airport, especially since it avoids the crowded old town core.
We were only 2 days in Quito. So I would recommend this hotel. Only 30 minute drive from airport, $25. Only 30 minute taxi to Teleferico cable car, $8 Only 10 minute walk to tourist bus. I highly recommend the night bus tour.
Comment from Hotel Management
Feb 21, 2017 by Rene Paez Fajardo General Manager , Hotel Management
Dear Robert, We would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Thank you so much for your kind remarks commending, please know that we value your patronage, and we look forward to serving you again in the future. Kind reguarts
4 out of 5
by Eugenio J from Brasil

Great hotel for business

Posted Jul 14, 2016 on Hotels
Great hotel for business. I had a small problem, but I think they were able to solve it.
Comment from Hotel Management
Jul 19, 2016 by Gerente General, Hotel Management
Dear Eugenio: We appreciate the time you took to leave your comments, we are pleased that our hotel lent facilities for business, we regret the inconvenience you had during your stay, we are always ready to meet the needs and resolve problems that may arise to our valued guests. We invite you to visit us soon, it will be a pleasure to serve you. Sincerely, Myrian L. Delgado Manager
4 out of 5
by CHIRAG from New York

Posted Jun 1, 2016 on Hotels
Overall a good hotel but they dont have Air Condition and that gives suffocation at times while sleeping!
5 out of 5
by Rocio

This traveler left a rating score only Posted Feb 16, 2016 on Hotels
3 out of 5
by A verified traveler

Good value for money

Posted Jan 29, 2016 on Hotels
Stayed at Howard Johnson in Quito on a business trip. Nice and small hotel with friendly staff. No luxury but good value for money. Reliable wi-fi was a bonus.
Comment from Hotel Management
Apr 9, 2016 by Gerente General, Hotel Management
Dear Guest: We welcome your comments about our hotel, we are pleased that we have satisfied their expectations both in facilities and service of our staff. Hope to host you soon. We will be happy to receive it. Kind regards Myrian Delgado General Manager
5 out of 5
by Carol from Boulder

Nice Hotel in good location

Posted Nov 30, 2015 on Hotels
Stayed for one night. Everything was fine. It is close to a modern shopping mall that has a food court. The rooms are nicely sized and clean. The staff was helpful and friendly.
Comment from Hotel Management
Feb 6, 2016 by Gerente General, Hotel Management
Dear Carol: Greetings from Howard Johnson Quito Hotel. We received your answers on our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Certainly, this feedback assists us to set a higher standard of quality and efficiency confirming this hotel as an excellent choice. Looking forward to host you soon. Myriam Delgado
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
Nice hotel the only point is breakfast not included
Comment from Hotel Management
Nov 30, 2015 by General Manager, Hotel Management
Dear Guest: Thank you so much for your comment about your recent stay, about the breakfast you have a special price like guest, however for the next year we are reviewing this point, would be a pleasure to host you soon. Best Regards Myriam Delgado General Manager