Ratings based on 185 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
it was a great stay, the staff is fantastic in each and every way. Our driver, Jorge was an amazing driver and so accommodating to our needs throughout our stay in Quito.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for letting us know how your recent experience was.. I am very glad to know that you enjoyed your stay, as well as the excellent service delivered by our staff. It was a pleasure helping you around while staying here. I will give this comment to Jorge, and the rest of our staff. Hoping to see you on your next visit to our beautifull country! Kind Regards, William Arteaga General Manager
5 out of 5
by A verified traveler

Amazing hotel, won't stay anywhere else in Quito

Posted Oct 30, 2016 on Hotels
This hotel was absolutely amazing. 5 stars on every aspect. The staff was very friendly and courteous. Beautiful decor, amazing bed, very modern and comfortable rooms, great waterfall shower. Rooftop skybar with great views of the city. Close to shopping, restaurants and bars and the Carolina park.The hotel has a spa with free guest access to sauna, gym, and steam room. I didn't get a massage because I didn't have enough time, but will definitely come back next time.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for this amazing review! I am very glad to kow that you enjoyed your stay as well as the facilities and excellent service provided by our staff. It will be a pleasure having you again at the hotel! Kind Regards William Arteaga P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Le Parc Hotel

Posted Oct 29, 2016
Excellent hotel. Beautiful room and excellent services by all staff. Nice zone. Highly recommended.
Comment from Hotel Management
Dec 21, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, I really appreciate your feedback! We are always eager on making our guest have a wonderful time at the hotel and I am glad to know that we made a great impression on you! Hoping to see you soon! Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Accomadating Hotel

Posted Oct 28, 2016
Pros: Rooms are nice, cleaned and comfortable. Breakfast is also very good.
Location: Great location, close to the mall and many good restaurants.
Due to a guest being ill and not being able to leave his room based on doctors orders, Le Parc put me up at their neighboring hotel, Dann Carlton (not as nice, but not horrible) for the night until I could receive a room the next day. They were very apologetic and indicated this was the first time something like this has every happened. I was OK with this. When I came back the next day, they were very accomadating and made up for the crappy night sleep at the other hotel (Dann Carlton's beds are tiny and hard as rocks). he hotel is very nice, clean and the service is great.
Comment from Hotel Management
Dec 21, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, thank you for letting us know how your experience with us. I am glad that you enjoyed our facilities and how accomodating our staff was. We are always eager on creating memorable experience even if things do not come as we expected, it was our mission making you feel confortable with our service. It will be a pleasure having you again at the hotel! Kind Regards
3 out of 5
by A verified traveler from UK

Friendly staff but very loud and bad wifi

Posted Aug 11, 2016
Pros: Nice waiter, nice room, good position
Cons: The wifi. Having soundproof room.
Location: it's very close to carolina park close to quicentro shopping mall and to the main stop of touristic bus to Mitas del mundo and city center
The staff is very friendly and helped me out in many request I had. The room is spacious and clean. The restaurant is good with nice variety of food, including few local choise. However the wifi was almost un-usable. And I was wake up several times very early (5am on a thursday and 8am on both saturday an sunday) by hotel staff. The cleaning service also open the door while I was in the bed half asleep. Few details that lowered my overall score for this hotel.
Comment from Hotel Management
Aug 16, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Alberto, Thank you for letting us know how your recent experience went. I am very sorry for the inconveniences caused during your stay, we have taken the necessary remedies to avoid this situations occur in the future, I assure this wont happen again. Hoping to see you on your next visit to our beautifull country. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent comfortable stay

Posted Aug 5, 2016
Wonderful hotel and staff. The staff was immediately welcoming and helpful for my short stay. The room was excellent
Comment from Hotel Management
Aug 11, 2016 by William Arteaga P. Gerente General, Hotel Management
Dear Guest, Thank you for taking the time to letting us know how was your recent experience. I am very happy to know that you enjoyed our facilities and our staff made you feel like home. We are always eager on creating memorable experiences. Hoping to see you soon!
5 out of 5
by Ashley

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Jun 23, 2016 by William Arteaga, Hotel Management
Dear Ashley, Thank you for letting us know how your recent experience was. I am glad to know you had an awesome time at Le Parc Hotel. Hoping to see you soon! Kind Regards William Arteaga, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the Best Hotel in Latinamerica

Posted May 16, 2016
Pros: Everything
Cons: Nothing
Location: Everything is close, the best restaurants in Quito, transportation, mall
I can´t describe what a nice Hotel is Le Parc Hotel, friendly staff, clean, great wifi, nice restaurant around
Comment from Hotel Management
May 17, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for such and excellent review! I am very glad to know that you had a memorable time on our facilities. We are always eager on going above and beyond for each one of our guests. Hope to see you soon on your next visit!
4 out of 5
by A verified traveler

beautiful hotel.

Posted Dec 30, 2015 on Hotels
air conditioner did not work in room. after 3 days of hotel trying to fix, another room was offered to us.
Comment from Hotel Management
Mar 12, 2016 by William Arteaga, Hotel Management
Dear Guest, Thank you for sharing your comments, our guest feedback is the starting point for the continuous improvement of our services. We will inmediately transfer this to our Maintenance Department for them to take the necessary remedies to avoid situations like this from happening again. Hoping to host you soon on your next visit to our beautifull city! Kind Regards, William Arteaga P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Excellent location Great staff Friendly Arranged tours easily Helpful Speak good english
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for leaving such great review! I am glad to know that you enjoyed the kind service delivered from our staff and our privileged location, close to parks, shoppings malls and restaurants. I hope your stay was memorable and seeing you again on your next visit. !Happy Holidays! Kind Regards