Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Excellent location Great staff Friendly Arranged tours easily Helpful Speak good english
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for leaving such great review! I am glad to know that you enjoyed the kind service delivered from our staff and our privileged location, close to parks, shoppings malls and restaurants. I hope your stay was memorable and seeing you again on your next visit. !Happy Holidays! Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2015
Hotel is lovely and lots of English and order a mushroom omelette at breakfast. It was divine
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for your review! I am glad little details made you had such great experience. We are always eager on making our guest have a memorable experience. !Happy Holidays! Kind Regards,
3 out of 5
by A verified traveler from washington. DC

Difinitely NOT a 5 Star!

Posted Dec 18, 2015
Pros: The location and friendliness of the staff.
Cons: Comfort and practicality should not be sacrificed for designs' sakes.
Location: Many shops and restaurants. This is the biggest plus of this hotel.
The location of the hotel is very good if you like to walk to shops and restaurants but the our junior suite was designed to be somwwhat cute but very impractical: no mirrors in the room except the 3 rectangularly positioned one in the bathroom that made us dizzy every time we looked at them. The bathroom was extremely tiny and the ventilation fan did not help at all and the Windows would not open. upon arrival, the TV wasn't working (they fixed it). The air conditioner never worked (the offered us another room) and they couldn't fix it. Obviously, the hotel had not done the proper inspections. We could never use the highly advertised rooftop lounge; the 1st night they told us it was closed and the next 4 nights, we were not allowed to enter because of "private functions". There was no paper tissu in the entire suite and when we asked for a box of tissues, the staff seemed surprised. They had none but they sent us a tiny 2-3 tissues (of the fast food restaurant type). THE POSITIVES; convenient neighborhood/walking distance to shops, friendly staff. In brief, I would give this hotel a xaximun of three and a half stars. Oh, one major snag was very very small clauset space.
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. Genera Manager, Hotel Management
Dear Guest, Thank you for leaving your feedback. It is good to know that you enjoyed the kind service delivered from our staff and our privileged location. On behalf of all our staff let me extend our sincere apologies.I have done the proper follow up and transfered this comments and suggestions to the departments involved in this incidents. Being December our Sky Bar had various Christmas events going and that is why it was closed most of the days the week you stayed here and I am truly sorry you could not enjoyed it. I appreciate all this comments since they make us improve our services and facilities on every way. ¡Happy Holidays! Kind Regards, William Arteaga P.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2015
as good as I expected, great room, spa, breakfest and attnetion
Comment from Hotel Management
Dec 4, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for such great review! I am glad to know that you enjoyed your last stay and that the well-appointed rooms, spa and delicious breakfast made you had a memorable experience. It was a pleasure having you as our guest Kind Regards William Arteaga P. General Manager
5 out of 5
by Victoria from Adelaide Australia

Lovely hotel with great staff and service

Posted Nov 7, 2015 on Hotels
Loved the hotel but it was the staff and service that is really outstanding. We could not fault the friendliness, the smiling faces and the efficiency of all the staff
Comment from Hotel Management
Jan 23, 2016 by William Arteaga, Hotel Management
Dear Guest, Thank you for such great review! I am glad to know that you enjoyed your last stay and that the personalized and kind service delivered by our associated made you have a memorable experiencie. Hoping to see you on your next stay! Kind Regards William Arteaga P. General Manager
5 out of 5
by Luis from Colombia

excelente opcion en Quito

Posted Oct 18, 2015 on Hotels
Muy buen hotel en todo. Ubicacion, comodidades en la habitacion y en el hotel, excelente cocina y muy buen servicio. Un poquito demorados en la caja para el checkout
Comment from Hotel Management
Jan 23, 2016 by William Arteaga, Hotel Management
Estimado Huésped, Muchas gracias por dejarnos saber como estuvo su útilma estadía. Me complace saber que disfrutó de las comodidades del hotel y de la exquisita comida servida en Neu Bistro. Esperamos nos vuelvan a visitar, sera un placer! Saludos Cordiales William Arteaga P. Gerente General
5 out of 5
Recommended
for Couples
by Roger from silverthorne

Posted Oct 11, 2015 on Hotels
very nice hotel. Food was good, rooms were very comfortable. Service was great.
Comment from Hotel Management
Dec 19, 2015 by William Arteaga, Hotel Management
Dear Guest, thank you for taking the time to leave your review! I am happy to know that you enjoyed Le Parc´s exquisite food ad well appointed rooms. Personalized service is one of our biggest assets, we love taking care of our guests. Hoping to see you on your next visit to our beautifull country! Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Caracas Venezuela

Muy buen hotel!!! Falta....

Posted Sep 20, 2015
..un poco de variedad en el gimnasio. Espacio y Máquinas. Pienso que la inversión valdría la pena para complementar los buenos servicios que poseen :)
Comment from Hotel Management
Oct 19, 2015 by Quality Assurance Manager, Hotel Management
Estimado Huésped, muchas gracias por su comentario; por su puesto la tomaremos en cuenta ya que siempre estamos dispuestos al mejoramiento continuo de nuestros servicios. Esperamos tenerlo nuevamente como nuestro huésped, sera un placer! Saludos Cordiales.
5 out of 5
Recommended
for Personal Event
by Abdulrahman

Posted Aug 24, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by William Arteaga, Hotel Management
Dear Guest, thank you for you review! Hoping to see you on your next visit to this beautifull city!
5 out of 5
by John from Bogota

Excelente!!

Posted Jul 18, 2015 on Hotels
Excelente, el personal es muy amable, esta bien situado, las habitaciones son super comodas, definitivamente volvere!!
Comment from Hotel Management
Jan 23, 2016 by William Arteaga, Hotel Management
Estimado Huésped, Muchas gracias por su excelente reseña. Esto complacido de saber que disfrutó de su estadía y que la amabilidad de nuestro personal hicieron de su estadía la mejor. Sin mencionar de la excelente ubicación cerca de Centros Comerciales , Restaurantes y Parques. Esperamos tenerlo nuevamente en Hotel Le Parc! Saludos Cordiales William Arteaga P. Gerente General