Ratings based on 74 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Le Parc Hotel

Posted Oct 29, 2016
Excellent hotel. Beautiful room and excellent services by all staff. Nice zone. Highly recommended.
Comment from Hotel Management
Dec 21, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, I really appreciate your feedback! We are always eager on making our guest have a wonderful time at the hotel and I am glad to know that we made a great impression on you! Hoping to see you soon! Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Accomadating Hotel

Posted Oct 28, 2016
Pros: Rooms are nice, cleaned and comfortable. Breakfast is also very good.
Location: Great location, close to the mall and many good restaurants.
Due to a guest being ill and not being able to leave his room based on doctors orders, Le Parc put me up at their neighboring hotel, Dann Carlton (not as nice, but not horrible) for the night until I could receive a room the next day. They were very apologetic and indicated this was the first time something like this has every happened. I was OK with this. When I came back the next day, they were very accomadating and made up for the crappy night sleep at the other hotel (Dann Carlton's beds are tiny and hard as rocks). he hotel is very nice, clean and the service is great.
Comment from Hotel Management
Dec 21, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, thank you for letting us know how your experience with us. I am glad that you enjoyed our facilities and how accomodating our staff was. We are always eager on creating memorable experience even if things do not come as we expected, it was our mission making you feel confortable with our service. It will be a pleasure having you again at the hotel! Kind Regards
3 out of 5
by A verified traveler from UK

Friendly staff but very loud and bad wifi

Posted Aug 11, 2016
Pros: Nice waiter, nice room, good position
Cons: The wifi. Having soundproof room.
Location: it's very close to carolina park close to quicentro shopping mall and to the main stop of touristic bus to Mitas del mundo and city center
The staff is very friendly and helped me out in many request I had. The room is spacious and clean. The restaurant is good with nice variety of food, including few local choise. However the wifi was almost un-usable. And I was wake up several times very early (5am on a thursday and 8am on both saturday an sunday) by hotel staff. The cleaning service also open the door while I was in the bed half asleep. Few details that lowered my overall score for this hotel.
Comment from Hotel Management
Aug 16, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Alberto, Thank you for letting us know how your recent experience went. I am very sorry for the inconveniences caused during your stay, we have taken the necessary remedies to avoid this situations occur in the future, I assure this wont happen again. Hoping to see you on your next visit to our beautifull country. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent comfortable stay

Posted Aug 5, 2016
Wonderful hotel and staff. The staff was immediately welcoming and helpful for my short stay. The room was excellent
Comment from Hotel Management
Aug 11, 2016 by William Arteaga P. Gerente General, Hotel Management
Dear Guest, Thank you for taking the time to letting us know how was your recent experience. I am very happy to know that you enjoyed our facilities and our staff made you feel like home. We are always eager on creating memorable experiences. Hoping to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the Best Hotel in Latinamerica

Posted May 16, 2016
Pros: Everything
Cons: Nothing
Location: Everything is close, the best restaurants in Quito, transportation, mall
I can´t describe what a nice Hotel is Le Parc Hotel, friendly staff, clean, great wifi, nice restaurant around
Comment from Hotel Management
May 17, 2016 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for such and excellent review! I am very glad to know that you had a memorable time on our facilities. We are always eager on going above and beyond for each one of our guests. Hope to see you soon on your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Excellent location Great staff Friendly Arranged tours easily Helpful Speak good english
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for leaving such great review! I am glad to know that you enjoyed the kind service delivered from our staff and our privileged location, close to parks, shoppings malls and restaurants. I hope your stay was memorable and seeing you again on your next visit. !Happy Holidays! Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2015
Hotel is lovely and lots of English and order a mushroom omelette at breakfast. It was divine
Comment from Hotel Management
Dec 29, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for your review! I am glad little details made you had such great experience. We are always eager on making our guest have a memorable experience. !Happy Holidays! Kind Regards,
3 out of 5
by A verified traveler from washington. DC

Difinitely NOT a 5 Star!

Posted Dec 18, 2015
Pros: The location and friendliness of the staff.
Cons: Comfort and practicality should not be sacrificed for designs' sakes.
Location: Many shops and restaurants. This is the biggest plus of this hotel.
The location of the hotel is very good if you like to walk to shops and restaurants but the our junior suite was designed to be somwwhat cute but very impractical: no mirrors in the room except the 3 rectangularly positioned one in the bathroom that made us dizzy every time we looked at them. The bathroom was extremely tiny and the ventilation fan did not help at all and the Windows would not open. upon arrival, the TV wasn't working (they fixed it). The air conditioner never worked (the offered us another room) and they couldn't fix it. Obviously, the hotel had not done the proper inspections. We could never use the highly advertised rooftop lounge; the 1st night they told us it was closed and the next 4 nights, we were not allowed to enter because of "private functions". There was no paper tissu in the entire suite and when we asked for a box of tissues, the staff seemed surprised. They had none but they sent us a tiny 2-3 tissues (of the fast food restaurant type). THE POSITIVES; convenient neighborhood/walking distance to shops, friendly staff. In brief, I would give this hotel a xaximun of three and a half stars. Oh, one major snag was very very small clauset space.
Comment from Hotel Management
Oct 25, 2016 by William Arteaga P. Genera Manager, Hotel Management
Dear Guest, Thank you for leaving your feedback. It is good to know that you enjoyed the kind service delivered from our staff and our privileged location. On behalf of all our staff let me extend our sincere apologies.I have done the proper follow up and transfered this comments and suggestions to the departments involved in this incidents. Being December our Sky Bar had various Christmas events going and that is why it was closed most of the days the week you stayed here and I am truly sorry you could not enjoyed it. I appreciate all this comments since they make us improve our services and facilities on every way. ¡Happy Holidays! Kind Regards, William Arteaga P.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2015
as good as I expected, great room, spa, breakfest and attnetion
Comment from Hotel Management
Dec 4, 2015 by William Arteaga P. General Manager, Hotel Management
Dear Guest, Thank you for such great review! I am glad to know that you enjoyed your last stay and that the well-appointed rooms, spa and delicious breakfast made you had a memorable experience. It was a pleasure having you as our guest Kind Regards William Arteaga P. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Excellent hotel - super attentive staff. Great location. Nice, clean, modern facilities. Highly recommend!
Comment from Hotel Management
Oct 17, 2015 by Quality Assurance Manager, Hotel Management
Dear Guest, thank you for leaving your last stay review, I am glad to know that our privileged location, personalized service and cleanliness of our facilities made you had a wonderful time al Le Parc Hotel. It will be a pleasure to have you again! Kind Regards