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Get an overview of this hotelFamily-friendly Quito hotel in La Mariscal, near Basilica of the National Vow


This family-friendly Quito hotel is located in the business district, within a 10-minute walk of Museo Amazónico, Trude Sojka Cultural House, and Museo Amazonico. Basilica of the National Vow and Atahualpa Olympic Stadium are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite.

Room Amenities

All 275 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LED TVs with cable channels. Guests will also find minibars, Egyptian cotton sheets, and coffee makers.

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4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
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5 out of 5
by from Houston, TX
Posted Jan 30, 2017
Amazing hotel in the heart of Quito. Hotel staff was very friendly and the rooms was big and clean.
Comment from Hotel Management
Feb 3, 2017 by Juan Francisco Alvarez
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Francisco Alvarez Tour & Travel sales Manager
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Expensive and Far From Airport

3 out of 5
by from Palm Coast, FL
Posted Sep 19, 2016
Pros: The lobby and bar were very nice. Instant hot water, heat and air were a dream after a month in Ecuador.
Cons: Clean the carpets in rooms and more reasonable prices for rooms, food, and drinks.
Location: We could walk that part of the city, but you'd need a taxi to do just about anything special.
We booked at Swissotel because its ad online said it had an airport shuttle. We later found out the shuttle cost $45 each way (though the trip to UIO does take 30-40minutes). Still, we took a regular taxi from UIO taxi kiosk to Swisshotel for $26 and we were offered the same taxi back for $20. This is a decent hotel in downtown Quito with beautiful views of mountains and volcano. It is, however, overpriced. Breakfast was $26 per person, which we did not partake of because we'd spent three weeks in Cuenca, Ecuador and ate fabulous breakfasts for $2-5 every day. Overall, we were not very impressed with Swissotel. Most of the staff were very helpful and spoke a good deal of English. But, we did ask one woman at the front desk to call a cab for us (the $20 return one) and she wouldn't make the call. Besides the exorbitant price of everything, the only other complaint we had was that the carpet in our room was dirty and stained. We would not recommend this hotel.
Comment from Hotel Management
Oct 25, 2016 by Swissotel Quito
Thank you for your comments, we will work on them to improve.
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Excellent hotel in the middle of everything

5 out of 5
by from Miami
Posted Sep 7, 2016
Pros: I feels assisted like a king in this hotel
Cons: Just continues doing as currently do
Location: Excellent position in the middle of a great zone full of restaurants, and perfectly communicated with the rest of the city.
I travel very often and I have been in many hotel of every continent in the world, and I have not found a place with so detailed and personalized assistance like this one. I would recommend it to everyone.
Comment from Hotel Management
Nov 16, 2016 by Swissotel Quito
We appreciate your choice and visit our hotel. It is always a pleasure to serve you. Thanks for your comments.
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Peacefully hotel, great view and good experience.

5 out of 5
by from Guayaquil
Posted Apr 6, 2016
Hotel is well located to visit the city and the attractions offered by Quito. Food is excellent served by a great staff.
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for your comments. We work hard to make our guests happy.
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4 out of 5
Posted Mar 31, 2016
Good hotel and good service, just a recomendation... We expected more options and variety for the lunch buffet, there were very limited.
Comment from Hotel Management
May 7, 2016 by Swissotel Quito
Siempre es un gusto poder recibir comentarios como el suyo; le comunicamos que la propuesta gastronómica 2016 incluye cambios en el buffet.
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Weekend before Happy New Year celebration!

2 out of 5
by from Quito, Ecuador
Posted Jan 31, 2016
Pros: Hotel's room was very confortable.
Cons: Maintenance activities must be programmed out of weekend because I think so on weekend people use more time the hotel's facilities.
Location: A lot of restarurants. Nice to walk around
Our main idea was enjoy a weekend on this hotel with all facilities on it but: - Squash field was on maintenance - Pool was on maintenance Sunday morning! Majority of guests waiting to use this pool on a rest day! - Gym was on maintenance - Hotel staff had not information related to pool maintenance
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for your comments. We work hard to make our guests happy and appreciate your feedback!
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5 out of 5
by from New York
Posted Jan 24, 2016
Pros: Well located
Location: Close to several good restaurants
Nice view. Rooms are comfortable. People are cordial.
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for your comments! We hope you visit us soon!
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5 out of 5
Posted Jan 22, 2016
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for your comments!
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Beautiful hotel with great rooms and service!

4 out of 5
Posted Dec 6, 2015
When we arrived, and were brought to our room, it smelled horribly of smoke. It was a non-smoking room and floor, but our room although beautiful, smelled terrible, and I am allergic. The hotel staff kindly, quickly and professional arranged for a different room. All of the staff were friendly, attentive and awesome for our entire stay, even though we were only staying for one night. First class!
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
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Professional and accommodating staff

5 out of 5
Posted Nov 20, 2015
Pros: Their professionalism, attention to detail and accommodating staff.
Location: The location is within a comfortable walking distance to several parks, museums and a the wonderful area of Mariscal Foch.
Arrive into Quito during a very crowded and busy week; I attempted other venues, but they were booked or were not very welcoming. So I requested a stay at the Swisstel, overall the facility and staff were outstanding. I thoroughly enjoyed my visits to Quito, Ecuador and this stay at the Swisstel was the primary reason. The service staff and accommodations were in line with the finest hotel traditions. The guest room and bathroom were ready, clean and comfortable upon our arrival; and were well serviced daily. The Executive Lounge was warm and inviting with a responsive and accommodating staff; a great place to gather and relax.
Comment from Hotel Management
Apr 29, 2016 by Swissotel Quito
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Swissotel Quito features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. 20 meeting rooms are available. This luxury hotel also offers an outdoor pool, a fitness center, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Swissotel Quito is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Total number of rooms - 275 
  • Tennis on site 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Free newspapers in lobby 
  • Conference space 
  • Fitness facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Luggage storage 
  • Turkish bath/Hammam 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 18 
  • Multilingual staff 
  • Number of floors - 13 
  • Garden 
  • Safe-deposit box at front desk 
  • Year Built 1990 
  • Number of restaurants - 5 
  • 24-hour business center 
  • Free self parking 
  • Number of meeting rooms - 20 
  • Conference center 
  • Outdoor tennis court 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Outdoor pool 
  • Wedding services 
  • Free WiFi 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Free toiletries 
  • Cable TV service 
  • In-room childcare (surcharge) 
  • Coffee/tea maker 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Minibar 
  • In-room massage available 
  • Premium TV channels 
  • Private bathroom 
  • Shower/tub combination 
  • Turndown service 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LED TV 

Where to Eat

Buffet breakfasts are available for a surcharge.

Les Alpes - This restaurant specializes in fondue and serves lunch and dinner. Open select days.

La Locanda - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Tanoshii - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner.

Cafe Quito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Quito Deli - This delicatessen serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Pilates classes on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

Amrita has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies


Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Cash Deposit Required

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Quito Swissotel
  • Swissotel Hotel Quito
  • Swissotel Quito
  • Quito Swissotel Hotel
  • Swissotel Quito Hotel Quito
  • Swissotel Quito Hotel

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.