Ratings based on 82 Verified Reviews

4.0 out of 5
67% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great staff! Super friendly! Amazing experiance!

Posted Sep 14, 2017 on Hotels
Amazing staff!
Comment from Hotel Management
Sep 17, 2017 by yassir, Hotel Management
Dear Guest, Thank you very much for your nice review further to your stay with us. Glad to hear that we fulfilled your expectations and that you were satisfied. We hope to see you again very soon in the future! All the best,
5 out of 5
by marzieh

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 17, 2017 by yassir, Hotel Management
Dear Guest, Thank you very much for your nice review further to your stay with us. Glad to hear that we fulfilled your expectations and that you were satisfied. We hope to see you again very soon in the future! All the best,
2 out of 5
by A verified traveler from vancouver

Outdated dirty hotel staffed by ghosts

Posted May 29, 2017
This hotel looks nice in pictures but in reality it is a dusty dirty run down riad. The staff were unhelpful and no where to be found. We saw them three times - twice to demand money and once when we were leaving with heavy bags. They said goodbye and offered no help. I guess they had already been paid. The breakfast on the terrace was dismal. Our room was on the main floor off the main area so it was noisy and didn't feel private. It's bathroom was filthy. We were provided flip flops from previous guests to protect our feet from the dirty molding shower floor. The shower doors didn't work correctly and allowed the floor to flood with water. Overall not a good experience at all. Find something else.
4 out of 5
by Lynne

Great place to stay in Rabat

Posted May 23, 2017 on Hotels
So glad we had a ½ day in Rabat before coming back for our stay. The riad is hard to find, and far from the street where taxi let us out. The receptionist gave us her card & told us to call when we arrived on taxi. The driver made the call for us, then someone came to help us carry luggage through narrow, winding roads to the riad. It would have been a challenge without help. Staying there is not for the mobility impaired- lots of stairs! Fine for us, but could be difficult for some. The place is beautiful, the welcome warm and hospitable.
5 out of 5
Recommended
for Couples
by A verified traveler from Jordan

Very good hotel for those who cherish Arab culture

Posted May 13, 2017
Pros: The staff, the decoration, the breakfast, and the smile.
Cons: Improve the bathroom
Location: Near beach, near castle, near cultural bazaars and souqs
Great hotel. Small number of rooms so you get royal attention. Smooth in and out. Classical view. You feel you own the hotel.
2 out of 5
by A verified traveler

Nice riad, but not the one advertised

Posted Apr 22, 2017 on Orbitz
When we arrived at the Dar El Kebira hotel, were were told that we had a room at "Dar El Kebira 2" and were escorted to another hotel a few streets away, where we seemed to be the only guests. The hotel is a fine traditional riad, but the decor was nothing like what I chose based on the photos. We had paid an upgrade for a deluxe room with a bathtub, but the room we were given had a tiny bathroom and only a shower stall. It didn't seem right at all. My husband managed to sleep, but I didn't, in part because I was kept up by the smell of the furniture (apparently freshly varnished) and the sheets, which were some of the roughest I can recall anywhere. The staff at the hotel was very helpful and professional during our two-day stay and the hostess was sympathetic when I complained about the hotel switch, but for me, it wasn't enough. Instead of advertising their new hotel transparently, the upper management seemed to do a bait-and-switch on unsuspecting guests. The bottom line is, if you book a room at the riad shown on the photos, don't count on getting a room there.
Comment from Hotel Management
Apr 28, 2017 by Moulay ALAOUI, Hotel Management
Dear Sir, Thanks for your comments. Our guest satisfaction is essential for us. We took into consideration all your comments and we'll do our best to fix the issue you experienced. Sorry for any misunderstanding between you and our morning manager. We look forward to welcoming you again at Dar el kebira in order to fully enjoy your stay this time. Warmest Regards,
3 out of 5
by Laura

OK Hotel experience

Posted Mar 28, 2017 on Hotels
Our stay at Dar El Kébira was OK. The bellman was very nice and very helpful. The hotel is a bit into the Medina so you cannot drive to it, and we ended up having to pay off a police man and a young man to let us through and help us carry our bags to the hotel. The room itself was slightly dirty, and had an odd smell. However it was also spacious and suited our needs for the one night. Breakfast on the roof was fantastic. They did however give us a VERY hard time for asking to pay with Credit Card at check out, even though it was never mentioned until checkout that cash was needed. They also had a card machine so I don't understand why using card was a problem. The check out experience left a lot to be desired because of this.
Comment from Hotel Management
Mar 30, 2017 by yassir, Hotel Management
Dear, Thanks for your comments. Our guest satisfaction is essential for us. We took into consideration all your comments and we'll do our best to fix the issue you experienced. Sorry for any misunderstanding between you and our morning manager. We look forward to welcoming you again at Dar el kebira in order to fully enjoy your stay this time. Warmest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Wonderful oasis in heart of medina

Posted Dec 23, 2016
The décor was tasteful and well thought-through, the room was comfortable and luxurious and the breakfast on the sunny terrace delicious. We had a last minute late arrival, and the staff was incredibly accommodating and helpful. We treated ourselves to the hammam and massage package, and it was worth every penny. Highly recommend Dar El Kebira as an oasis of peace and comfort for your next getaway in the heart of the Rabat medina!
Comment from Hotel Management
Jan 8, 2017 by Moulay ALAOUI, Hotel Management
Dear Elena, Thank you very much for your absolutely flattering comment and for taking the time to share your views on TripAdvisor! We are delighted to read that you enjoyed your stay among us and we are grateful for such a nice description of Dar El Kebira. Hoping to have the pleasure of welcoming you back soon. Warmest regards,
1 out of 5
by A verified traveler

Old Riad, needs upgrading

Posted Dec 7, 2016 on Hotels
The worst hotel and the most expensive on our three week trip to Morocco. We booked through Hotels.com and at check in, were given a room that was like a closet. No windows or any natural light coming in at all. The double bed was up a very unsafe small steps with a small closet sized bathroom downstairs. When we complained that the room was not acceptable, we were shown a better room off the main waiting area which was acceptable. Then when we got our bags from the dungeon, we were told that this room was not available. We were then shown a room in the back with a full size short bed, old velvet bedspread and makeshift bathroom. At this point, it was late in the evening and we did not have a choice to walk around the medina to find another hotel. Very uncomfortable night. At breakfast, we were 10 mins late and were told off by the staff serving up on the terrace. Yet there were people there having breakfast. We were served coffee and bread with jams. All done in a surly manner. This was the first time in Morocco to get a room that was very unpleasant and very surly service. Never again. The place is old and needs upgrading. The sofas in the waiting area have stains on them and the curtains are coming off the hooks.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your feedback about your recent stay at Dar el Kebira. We sincerely regret that you have not fully enjoyed your stay in our Riad as expected. Please note that our Guests' Satisfaction is extremely important for us and our staff is dedicated to serve all our guests at the best level. Thanks again and look forward in having the chance to welcome you in the future. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Gorgeous hotel in the medina

Posted Nov 26, 2016
The boutique hotel is simply amazing. Beautifully decorated, located right in the medina with fresh fruits in the room, welcoming mint tea and dates with nuts, this hotel was our favorite! We felt treated like a royal family at breakfast served upstairs overlooking the old city. What a memorable first day in Morocco. Just one note, the taxi can't drive in the narrow streets of medina, so be prepared to roll your luggage for 5 min or so.
Comment from Hotel Management
Jan 8, 2017 by Moulay ALAOUI, Hotel Management
Dear Guest, We want to thank you for taking the time to write a comment and share your experience with the TripAdvisor community, Here at Dar el kebira, we believe that having an experience in a Riad is much more that just a place to sleep and have breakfast. Dar el kebira is a place to rest from the hustle and bustle of the medina and to be feel welcome in a warm, relaxing a cosseted environment, where your dreams will be fulfilled.