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Helnan Chellah Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

127 reviews
"good in general; location, services, amenities and food"

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Villa des Arts
    3 min walk
  • Popular Location
    Rabat Archaeological Museum
    3 min walk
  • Popular Location
    Museum Mohamed VI of Modern and Contemporary Art
    3 min walk
  • Airport
    Rabat (RBA-Sale)
    10 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    • 1 Twin Bed OR 2 Twin Beds
    More details
  • Standard Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed OR 2 Twin Beds
    More details
  • Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 1 Twin Bed
    More details

About this area

Rabat

Located in Rabat, Helnan Chellah Hotel is near a train station. Royal Palace and Mosque and Mausoleum of Mohammed V are local landmarks, and some of the area's attractions include Rabat Zoo and Royal Moroccan Federation for Equestrian Sports Dar Essalam.

Visit our Rabat travel guide
Popular Location

What's nearby

  • Villa des Arts - 3 min walk
  • Rabat Archaeological Museum - 3 min walk
  • Museum Mohamed VI of Modern and Contemporary Art - 3 min walk
  • Goethe Institute - 8 min walk
  • Moroccan Parliament - 9 min walk

Getting around

  • Rabat Ville Station - 7 min walk
  • Rabat (RBA-Sale) - 17 min drive

Restaurants

  • Chellah Restaurant – Serves breakfast, lunch, and dinner.
  • Kanoun Grill Restaurant – Restaurant offering Moroccan cuisine. Serves dinner.
  • The Lion Pub – Pub. Serves dinner.

About this property

Helnan Chellah Hotel

4-star Rabat hotel in Quartier Administratif with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a marina and a full-service spa. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. All 126 rooms offer free WiFi, minibars, and LCD TVs with satellite channels. Guests will also find room service, hair dryers, and safes. Housekeeping is available once per stay.
Helnan Chellah Hotel offers 126 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rabat hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Helnan Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free nearby parking
Roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free continental breakfast available daily 6:30 AM–10 AM
2 restaurants
1 bar
Room service available

Things to do

24-hour fitness center
Full-service spa
Sauna

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Guest services

24-hour front desk
Concierge services
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
French
Italian
Spanish

Business services

3 meeting rooms
Conference center (4306 square feet of space)

Outdoors

BBQ grill(s)
Marina onsite
Rooftop terrace

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Reflexology
Sauna
Spa open daily
Steam room
Turkish bath/hammam

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hair dryer
Shower

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Minibar

More

Connecting rooms available
Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Chellah
  • Chellah Hotel
  • Helnan Chellah
  • Helnan Chellah Hotel
  • Helnan Chellah Hotel Rabat
  • Helnan Chellah Rabat
  • Hotel Chellah
  • Hotel Helnan Chellah
  • Helnan Chellah Morocco Rabat
  • Helnan Chellah Hotel Hotel
  • Helnan Chellah Hotel Rabat
  • Helnan Chellah Hotel Hotel Rabat
3.2

Guest rating

5 - Excellent
18
4 - Good
39
3 - Okay
35
2 - Mediocre
21
1 - Poor
14
3.5
Cleanliness
3.4
Service and Staff
3.6
Amenities
3.0
Property condition

3/5

  • Disliked: Staff & service, amenities

The front desk staff where very helpfull. But house keeping and kitchen staff need a lot of training to bing it to a suitable level. Seems that there is only on set of towels per room, they were taken at 10:00 each morning and returned at 4:00 in the afternoon.

Stayed 6 nights in Nov 2019

1/5

  • Disliked: Staff & service, property conditions & facilities

Stayed 13 nights in Aug 2019

3/5

  • Liked: Property conditions & facilities

Stayed 1 night in May 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities, room comfort

This hotel should be your last to last resort

There are two different types of rooms in this hotel on every floor, the pictures posted here are only of the good kind. The bad ones are extremely bad with very old and broken A/C and spiders in the bathroom which has rusty fixtures. I couldn't believe I was at Helnan Chellah at first. I was given a bad room and I had to wait over 1.5 hours after a 20 hour flight to be moved in to one of the good rooms. They didn't believe me when I told them the A/C was not working and sent three people to check one after the other. No one speaks or understands any kind of English and plenty gets lost in translation. The rates are extremely high for the quality of service they provide - the food is extremely bad that you can't eat anything but fruit, yoghurt and croissants for breakfast. The orange juice they serve is sometimes stale. Lunch and dinner are terrible as well. Some of the dishes are good but some are worse and can get you sick. Check your cutlery before using them, they can be crusty sometimes. The only good things about this hotel are the public areas are clean and well decorated and the good rooms are clean. Some of the staff were polite and helpful but others were outright rude. TL:DR - Avoid this hotel. There are plenty of good hotels with comparable rates very close by.

Stayed 2 nights in Apr 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend

My stay at this hotel with my business colleagues from Canada was very disappointing. We had two reservations - first reservation was for 5 nights and the second for two nights with a gap of 4 days in between the two. During the first stay, I was given a room that was extremely disappointing. Each floor, I think, has two types of rooms, good and really bad. You are lucky if you get to stay at the good section of the floor. When I say the room was bad, I mean it was really really old with a really old A/C that was not working and horribly old bathroom fixtures with spiders and cobwebs. After complaining and posting a sad face on hotels.com, they moved me to the good section of the hotel. They didn't believe me when I said the A/C wasn't working or there were no towels and sent three people over a period of hour and a half to check what I just told them several times. The food is extremely bad. Don't even get me started on this. The toughest chicken I ever had in my life and the most disgusting noodles ever. The food has no taste and I am not even a foodie. You will find excellent options very close by. They charge a lot of money (25 MAD for a bottle of water while you can get the same bottle for 5 MAD right outside the hotel and 180 MAD for a buffet lunch with awful choices. They charged me 300 MAD for a taxi to the airport while by law, it is 250 MAD. No one speaks or understands English and a lot gets lost in translation. They are in the money grabbing business.

Stayed 5 nights in Apr 2019

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