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Reviews of Hotel Belere Rabat

4 out of 5
Hotel Belere Rabat
33 Avenue Moulay Youssef, Rabat

Reviews

8.0

Very Good

Rating 10 - Excellent. 157 out of 525 reviews" "
Rating 8 - Good. 242 out of 525 reviews" "
Rating 6 - Okay. 78 out of 525 reviews" "
Rating 4 - Poor. 26 out of 525 reviews" "
Rating 2 - Terrible. 22 out of 525 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The food in the restaurant very good.
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

sonja

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to change flooring (carpet is filthy) Cleaning stuff not friendly. Front desk ok but not very helpful/knowledgeable
Stayed 2 nights in Oct 2023

8/10 Good

Nicholas

Business traveler
Liked: Staff & service, property conditions & facilities
I have used Hotel Belere on several occasions, primarily for work. It is well located and, while perhaps not the fanciest hotel, is comfortable with friendly staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Front desk check-in & welcome attendants were amazing! The customer service was outstanding. Everyone was professional and more than willing to help or accommodate our requests as we were scheduled for a Morocco tour that was cancelled due to the September 8th earthquake damage. The location is convenient for walking to the train station, market, restaurants, etc. Rooms were spacious & clean.
Stayed 1 night in Sep 2023

6/10 Okay

Nazrul

Traveled with group
A basic hotel met the standards
It was a basic hotel, we hired 3 rooms amongst 6 friends in a rournof Morocco. It just did the job, standard breakfast, rooms quite small.
Stayed 1 night in Jun 2023

4/10 Poor

Benny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very old and needs a facelift. Carpets need to be removed. Rooms dark and dreary.
Stayed 1 night in Apr 2023
Response from Hafssa on Apr 26, 2023
Thank you for sharing your feedback with us. We apologize that your experience at our hotel did not meet your expectations. We appreciate your input and will take it into consideration as we strive to improve our guests' experiences. We are continuously working to make updates and improvements to our property, including the possibility of removing carpets and updating the lighting in the rooms to create a brighter and more comfortable atmosphere. We value your business and hope to have the opportunity to welcome you back in the future to see the progress we have made.

6/10 Okay

Fernando

Disliked: Property conditions & facilities
Near to the Rabbit Ville train station
Stayed 1 night in Mar 2023
Response from Hafssa on May 2, 2023
Dear valued guest,Thank you for taking the time to share your experience at Belere Hotel Rabat. We are delighted to hear that our hotel's location close to the Rabat train station was convenient for you during your stay.We take great pride in providing our guests with comfortable accommodations and easy access to nearby attractions, so we are pleased to hear that we have met your expectations in this regard.Thank you for choosing Belere Hotel Rabat, and we hope to have the pleasure of welcoming you back soon.Best regards,Belere Hotel Rabat Reservations Department

10/10 Excellent

Kassem

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was cool.
Stayed 1 night in Mar 2023
Response from Hafssa on May 2, 2023
Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at Belere Hotel Rabat. We are delighted to hear that everything was cool and that you enjoyed your time with us.We strive to provide our guests with exceptional service, and it is always gratifying to receive positive feedback. We will share your comments with our team, who will be pleased to hear that their efforts have been recognized.Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon for another memorable experience.Best regards,Belere Hotel Rabat Reservations Department

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked perfectly for our two day visit to Rabat.
Excellent location and very helpful staff. Easy walk to or from downtown train station.
Stayed 1 night in Feb 2023

8/10 Good

Adnaan

Traveled with partner
Liked: Cleanliness
There is nothing unique
Stayed 3 nights in Feb 2023

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Proximity to rail and tram was good. Close to tourist attractions. Staff was excellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

EILEEN

Stayed 1 night in Feb 2023

10/10 Excellent

Asim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No. 1 Staff is Excellent No.2 Location Is best No. cleanes No. 4 Breakfast wonderful.
Stayed 2 nights in Jan 2023

4/10 Poor

Arnaud

Disliked: Cleanliness, property conditions & facilities
I'm sure the place was nice some decades ago, but now it's rundown, the carpet stinks, I didn't shower because I couldn't get any hotter water than barely lukewarm. There was hair in the bed, dried water on the faucets, bathroom door was crusted in grime, no power outlet easily accessible and so on. Bottomline, it's dated and outdated.
Stayed 1 night in Jan 2023

10/10 Excellent

Lisbeth

Stayed 1 night in Nov 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
3 negative things made me change hotels.
Overall it was ok, but 3 things made me change hotels. Poor wifi, inadequate air-conditioning and uncomfortable bed. With the a/c running on high all night long, the coolest it got was 24.5. In the daytime it approached 26. One side of the bed was compacted and hard. But when you moved to the other side, there was a slope down to the compacted side.
Stayed 4 nights in Jul 2022

2/10 Terrible

MOHAMMAD TAMIM

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The ac wasn’t working. Washrooms were dirty.
Stayed 1 night in Jul 2022

8/10 Good

Raed

Liked: Cleanliness, property conditions & facilities
Good trip
Average stay for the coast
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Jahit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Talib

Liked: Cleanliness, staff & service
Location is great, cleanliness is good, the rest is ok.
Stayed 2 nights in Jun 2022

2/10 Terrible

Lauren

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was rude. Didn’t clean my room and kept getting locked out
Stayed 1 night in Jun 2022

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Abdou on Mar 20, 2022
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables

2/10 Terrible

Mohammed

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disgusting
Reception girl extremely rude and unprofessional rooms are very dirty and old fashioned
Stayed 2 nights in Mar 2022

6/10 Okay

Younesse

Traveled with family
Disliked: Cleanliness
Hotel Rooms Could use a little cosmetic uplift.
upon check in, Walid greeted us with a nice smile and welcomed us to the hotel. Few minutes after our check in, we heard a knock on the door and it was a gentleman that works for the hotel asking for my identification card. I gave it to him, but was kind of perplexed as he was not wearing a name tag, nor a shirt showing the hotel emblem! So, I followed him downstairs to ensure that my identification card was in safe guard. Walid, then explained that the system wiped out my information, hence him needing my card back! In the future, suggest having all the staff wear a name tag to instill sense of comfort and security for hotel guests. Also, I had an issue with room cleanliness. There hair on the bathroom floor and dust on certain surfaces. Moreover, bathroom linen seem to be extremely worn out. They have run their course and I think, it is time to invest in new bathroom linen. Also, the bathroom sink drain was very slow in getting water through. Breakfast was okay!
Stayed 1 night in Feb 2022
Response from Abdou on Mar 1, 2022
Bonjour M. Younesse, Nous nous excusons du désagrément occasionné lors de votre séjour. Nous vous rassurons que nous ménageons touts nos efforts pour que votre prochain séjour sera des plus agréables. La réservation.

10/10 Excellent

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from ABDOU on Dec 13, 2021
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables

8/10 Good

Seshagiri

Stayed 1 night in Oct 2021
Response from ABDOU on Oct 27, 2021
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, great locations within a few minutes walk of the train station and downtown.
Stayed 6 nights in Sep 2021
Response from ABDOU on Oct 5, 2021
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from ABDOU on Sep 28, 2021
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

6/10 Okay

Anwar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021
Response from ABDOU on Aug 24, 2021
La Direction et l’ensemble du personnel vous remercie d’avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel and bad experience. They don't have AC on and the hotel rooms all smells. It took me almost 4 hours to check-in and find me a room. The rooms were very uncomfortable and extremely hot in the middle of the summer.
Stayed 1 night in Jul 2021
Response from Abdou on Jul 8, 2021
Nous nous excusons du désagrément occasionné lors de votre séjour. Nous vous rassurons que nous ménageons touts nos efforts pour que votre prochain séjour sera des plus agréables.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay central location clean hotel wonderful staff.
Stayed 1 night in Jun 2021
Response from ABDOU on Jul 2, 2021
La Direction et l’ensemble du personnel vous remercie d'avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was my second time staying at this hotel. The hotel was nice and in a good location. We stayed there two people for two nights in one room. The staff. I paid online for the stay before we arrived. City tax is 13.2 Dirham per person per night, but the staff took 160 Dirham claiming it was the tax amount.
Stayed 2 nights in Apr 2021
Response from ABDOU on Jul 2, 2021
La Direction et l’ensemble du personnel vous remercie d'avoir choisi le Bélère Urban Hôtel. Nous vous informons que nous déployons touts nos efforts pour que votre prochain séjour sera des plus agréables.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good parking. Easy check in . Great breakfast choices . All of this for an excellent value
Stayed 1 night in Mar 2021

6/10 Okay

Hind

Stayed 1 night in Jan 2021

8/10 Good

Uzman, Oshawa

Liked: Cleanliness, amenities, property conditions & facilities
It was a good experience to stay there.would like to use them again.
Stayed 9 nights in Nov 2020

8/10 Good

Qasem, Halifax, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The staff were nice and helpful, and the hotel was in a great location.
Stayed 2 nights in Dec 2020

8/10 Good

Hamid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from SIHAM on Oct 19, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Omar

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Basma on Mar 18, 2020
Thanks for staying with us. We work hard to make our guests happy and we appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
OK but needs improvements
Pros: friendly staff and helpful, good service, near train station, walking distance to restaurants and shops. Cons: rooms need updating as looks rather worn. Air conditioning was not functional in first room but they changed me to another room. Second room was better but still wouldn’t cool properly so we couldn’t sleep well. Couldn’t open the window due to noisy street. Internet was not reliable. Zero internet in first room and intermittent in the second.
Stayed 3 nights in Feb 2020
Response from Basma on Feb 21, 2020
We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Unpleasant Stay - Two Thumbs Down
Not a good stay. The place was very small and noisy. Street noise at night and the maintenance/service staff early in the morning are very loud. The manager is never available but that seems like an ongoing issue judging by the other reviews. The staff wants to be helpful but they can't. The restroom had a weird sweaty odor, probably from the overused curtains. Seems like they have been wanting to "fix" things for a while now. Actions speak louder than responses to comments!
Stayed 5 nights in Dec 2019
Response from Basma on Jan 6, 2020
We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Noisy hotel with small rooms.
Stayed 6 nights in Dec 2019
Response from Basma on Dec 30, 2019
Nous sommes désolés que vous n'ayez pas été satisfait - nous travaillerons dur pour résoudre le problème que vous avez rencontré. Merci de nous avoir informer.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Rabat Ville Train Station
Extremely professional staff. The room is nice but not super contemporary. I found the recessed lights to be insufficient as the room felt dark. I asked for a quiet room which was at the end of the hallway. That was fine but the room faces a side street with loitering men who could at times be heard from the room. No invoice was provided for the city tax, which I thought was strange. Plus, the maid took one of the sodas in the minibar. For the price of about $100 per night it could have been better relative to hotels in Europe.
Stayed 1 night in Dec 2019
Response from Basma on Dec 26, 2019
We're sorry that you were unhappy, we're work hard to fix the issue that you experienced, Thanks for letting us know

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Basma on Dec 17, 2019
Thanks for staying with us. We work hard to make our guests happy and we appreciate your feedback!

4/10 Poor

Afnan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Basma on Nov 30, 2019
We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know.

6/10 Okay

Verified traveler

Business traveler
When I arrived to the Hotel, the staff told me they are relocating me to another hotel, not as convenient location-wise but "5 stars". I learned that another 3 people were also relocated. No notice to us was given and we couldnt get a print out of our bill from the new hotel since Belere paid for 4 unrelated people together. What a hassle!
Stayed 1 night in Nov 2019
Response from Basma on Nov 28, 2019
We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know.

10/10 Excellent

MONICA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very nice hotel located close to the train station. Great breakfast buffet, and very friendly and helpful staff. Would stay here again.
Stayed 1 night in Nov 2019
Response from Basma on Nov 21, 2019
Dear Monica, Thanks for staying with us. We work hard to make our guests happy and we appreciate your feedback!