Ratings based on 75 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Ran out of hot water in the middle of the night

Posted May 5, 2017
Pros: The hotel is in a good location inside the Medina with a wonderful restaurant.
Cons: Hot water system needs to be continous.
This is a lovely Riad and our two night stay could have been a wonderful experience if it weren't for the lack of hot water when attempting to take a shower in the middle of the night. When we notified the night staff on duty, they mentioned the primary tank was exhausted and needed to turn on the secondary tank. Asked us to wait 5 - 10 minutes for the hot water to be available; the hot water wasn't available even 2 hours later! We were at Rabat in April and it gets quite chilly at night. We resorted to using kitchen's hot water boiler and a bucket and to complete the shower! This is not something you'd expect from a 4 star Riad. Hopefully the hotel will address the issue with their hot water system as the Riad is beautiful and their restaurant serves great food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Good clean hotel in the Rabat medina, with excellent service
5 out of 5
by Faridath

A MA ZING

Posted Mar 21, 2017 on Hotels
Very beatiful riad! Service was amazing too! there are all so nice.. the path is a little sketchy but once you enter the riad, its like you,ve entered a new world..so cozy and beautiful..at night its even more beautiful..love it there! the room are amazing if you're looking for that pure morroccan experiance go thenre :-) I dont like tea but i enjoyed their mint tea!
4 out of 5
Recommended
for Couples
by A verified traveler from London

Intriguing riad well located in medina

Posted Feb 19, 2017
Pros: Location Decor Charming rooms
Cons: Service! See above Lighting in rooms is a bit erratic
Location: Wandering round medina,always interesting Visit kasbah des oudayas,hassan tower,mausoleum for great views and photos
Riad Kalaa is a beautiful riad with attractive decoration and a lovely roof terrace.the location is good though that does make it quite hard to find-some simple sketch maps of the area would help guests ( the older ones like me who dont have smartphones!)Breakfast was very nice with homemade jams,breads,pancakes etc BUT could take ages to get even a cup of coffee as there was only 1 person serving.Why not lay out tables with the basics in advance,covered with flynetting,and bring freshly cooked items as guests arrive?leaving coffee jugs etc on the table would help and/or rearranging it as a buffet. Staff generally very polite and helpful but service could be erratic- eg on my first night I was ignored for 20 minutes until someone remembered to offer me dinner! Rooms clean,quirky and attractive but lighting quite gloomy- not easy to read in bed(older travellers do this quite a lot!) Overall master switch meant you either slept with light on or could not charge device overnight
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Visit to Rabat

Posted Nov 29, 2016
Pros: above
Location: Well located to tour in Rabat
Loved this Read. It was small, but lovely. Very well kept up and in a good location. Staff was helpful
Comment from Hotel Management
Dec 2, 2016 by Laetitia, Hotel Management
Dear Stuart, Thank you for your nice review. We are looking forward to your next visit.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 5, 2016
Pros: Convenient to the historical sites. Walking distance to the souks, bazaars and the railway station. Decent breakfast and good coffee.
Cons: Curtain/ door to the bathroom may/ should be added for privacy. The bathroom shower wall needed cleaning- saw some mold/ dis coloring on the wall.
Comment from Hotel Management
Dec 2, 2016 by Laetitia, Hotel Management
Thank you for leaving a nice comment after your stay. The curtain separating the bathroom from the bedroom is part of the decoration. We are sorry you did not like it. We are happy you enjoyed our central location. Looking forward to your next visit.
4 out of 5
by A verified traveler

Pretty Riad

Posted Sep 17, 2016 on Hotels
Beautiful courtyard. Staff were not overly friendly. Helpful if you need it, but disengaged in general. Breakfast was lovely. Location was great.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for leaving a comment after your stay at Riad Kalaa. We hope to welcome you again soon.
5 out of 5
by Niina from London

Posted Jun 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you Niina !
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, clean and great looking Riad

Posted Jun 11, 2016
Pros: French characteristics and a good location
Cons: Comfort of the bed could have been better
Friendly staff, pleasant experience, good location and a nice looking place
Comment from Hotel Management
Dec 2, 2016 by Laetitia, Hotel Management
Thank you for leaving a comment after your stay. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2016
Location: It was directly in the Medina (which means you have to walk from the taxi but the streets are level and smooth). It was a bit of a walk to restaurants
It was not a simple place to find for an out-of-town taxi, but then our friends told us the in-town taxi wasn't so clear either. It was an awesome experience walking onto the hotel, with the wonderful open atrium and the sweet, large rooms. We got to up on the second floor by the pool- wonderful open to the sky and the sounds of the city. Rooms were nicely appointed, and ours had a great bathtub. The staff worked mostly in French (very little English) but that burden is on us, I think. Great experience and we will stay there again if ever in Rabat.
Comment from Hotel Management
Dec 2, 2016 by Laetitia, Hotel Management
Thank you for staying in Riad Kalaa. We are happy you enjoyed your stay and are looking forward to your next visit.