Posted Jan 20, 2015
Good and bad for this hotel.
Good location for the airport and also access to highway nearby if you are heading out.
Hotel staff are extremely friendly and eager to help where possible, however when asking for information and help their knowledge can be limited. For example, they couldn't help me find the nearest bank.
Now the really bad that changed my opinion of the hotel.
We were staying in 116/117, up to 11pm you could hear a noise, sounded like a generator, bit was told there wasn't one near our room. Then, through the night there was banging and clanking sounds - like someone was moving furniture upstairs. This i believe could have been pipes but hotel didn't know what it was. Although when we asked to change rooms the said the only rooms available works still have the same noise, so they must have been aware beforehand.
For the extra, would have preferred to stay at the imperial palace for a better nights kip.
Comment from Hotel Management
May 13, 2016 by Devjeet, Hotel Management
Greetings from The Fern Residency Rajkot !!
Your patronage means a lot to us and it’s great to know that you had a wonderful experience .Your positive comments about our hotel and services are a privilege to read. We have taken a note of your feedback on back door noise and will surely work towards improving it.
Thank you once again for the review and we look forward to serving you again.
Front Office Manager