Ratings based on 6 Verified Reviews

4.0 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all around, lots to do here.

Posted Jan 1, 2017
Pros: Very clean, facilities, staff.
Cons: The only downside is that the laundry is expensive.
Location: The hotel is conveniently placed to visit nearby attractions such as the temples in Gondal, Virpur and other sites.
We stayed here three nights. The hotel is splendidly decorated and looked after. The rooms are very spacious and equipped with all amenities including a kettle and tea coffee making facilities. The breakfast is one of the best we have eaten and there is an extensive choice of north, South Indian delights as well as the usual continental. Wifi works as well with a daily coupon. The staff are very friendly. The hotel boasts a spa, massage, and gym and whilst we were there there was even a silk Sarcee exhibition. Great place and would stay here again. The one thing I would avoid here is making use of the laundry service as it is expensive. The hotel gives a free shuttle service for airport pickup and drop off.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice comfortable hotel

Posted Feb 17, 2016
Generally a good experience although reception staff need to be better trained. They gave us a comments form upon arrival requesting that we complete prior to our stay and experience. Otherwise all good
Comment from Hotel Management
May 14, 2016 by Devjeet, Hotel Management
Dear Guest , Greetings from The Fern Residency Rajkot !! Thank you for taking out the time to share your valuable feedback. We are pleased to know that you had a comfortable stay with us and that you enjoyed our service offerings. Thank you for choosing us as your preferred hotel when in Rajkot. It is our constant endeavour to deliver refreshing service to all our guests. We look forward to your next visit. Warm Regards, Devjeet Rajak Front Office Manager
4 out of 5
by A verified traveler

Check In

Posted Feb 23, 2015
Pros: Very average
Location: Location is fine
When checking in some one from behind will come and the staff will leave yours and start attending person behind you. A third person will come from back for check in and and the staff will leave the first two and work with third person. I think this is an Indian Style BUT not acceptable to the International Standard
Comment from Hotel Management
May 13, 2016 by Devjeet, Hotel Management
Dear Guest, Greetings from The Fern Residency Rajkot !! Your patronage means a lot to us and it’s great to know that you had a wonderful experience .Your positive comments about our hotel and services are a privilege to read. We have taken a note of your feedback and will surely work towards improving it. Thank you once again for the review and we look forward to serving you again. Warm Regards, Devjeet Rajak Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from k

Mixed feelings

Posted Jan 20, 2015
Good and bad for this hotel. Good location for the airport and also access to highway nearby if you are heading out. Hotel staff are extremely friendly and eager to help where possible, however when asking for information and help their knowledge can be limited. For example, they couldn't help me find the nearest bank. Now the really bad that changed my opinion of the hotel. We were staying in 116/117, up to 11pm you could hear a noise, sounded like a generator, bit was told there wasn't one near our room. Then, through the night there was banging and clanking sounds - like someone was moving furniture upstairs. This i believe could have been pipes but hotel didn't know what it was. Although when we asked to change rooms the said the only rooms available works still have the same noise, so they must have been aware beforehand. For the extra, would have preferred to stay at the imperial palace for a better nights kip.
Comment from Hotel Management
May 13, 2016 by Devjeet, Hotel Management
Dear Guest, Greetings from The Fern Residency Rajkot !! Your patronage means a lot to us and it’s great to know that you had a wonderful experience .Your positive comments about our hotel and services are a privilege to read. We have taken a note of your feedback on back door noise and will surely work towards improving it. Thank you once again for the review and we look forward to serving you again. Warm Regards, Devjeet Rajak Front Office Manager
4 out of 5
Recommended
for Everyone
by Taresh from Ontario, Canada

Posted Jan 5, 2014
Pros: Free WiFi but would be good if they allow for 2-3 devices per room not just one. Friendly staff.
Cons: rooms walls are thin so can hear the next rooms TV, door bell and any loud conversation. Paid for extra bed in the room and it took almost 5 days toge
Location: nothing nearby within walking distance have to get rickshaw to go anywhere.
Nice and clean hotel. Excellent food and would recommend the two restaurants.
Comment from Hotel Management
May 13, 2016 by Devjeet, Hotel Management
Dear Guest , Greetings from The Fern Residency Rajkot !! Thank you for taking out the time to share your valuable feedback. We are pleased to know that you had a comfortable stay with us and that you enjoyed our service offerings. Thank you for choosing us as your preferred hotel when in Rajkot. It is our constant endeavour to deliver refreshing service to all our guests. We look forward to your next visit. Warm Regards, Devjeet Rajak Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great biz hotel..

Posted Jan 9, 2013
great biz hotel. no non veg food... but thats rajkot for you..
Comment from Hotel Management
May 14, 2016 by Devjeet, Hotel Management
Dear Guest , Greetings from The Fern Residency Rajkot !! Thank you for taking out the time to share your valuable feedback. We are pleased to know that you had a comfortable stay with us and that you enjoyed our service offerings. Thank you for choosing us as your preferred hotel when in Rajkot. It is our constant endeavour to deliver refreshing service to all our guests. We look forward to your next visit. Warm Regards, Devjeet Rajak Front Office Manager