Ratings based on 791 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from

Room Overall

Posted Jan 11, 2018
Pros: Closeness to the airport. Free breakfast.
Cons: Seemed like an older Hotel. Needs freshening up
Location: Good location to airport. A few restaurants was a plus.
Really small room. I would rate as Just adequate.
2 out of 5
by A verified traveler

Run-down and unpleasant

Posted Jan 4, 2018
Pros: Not much
Cons: Maintenance, check-in
Location: Airplane noise was extreme.
Heater in room only worked on "high" or "off" so I had to turn it on, then get up when roasting in the middle of the night to turn it off... then was freezing in the morning again. There is no thermostat in the room- just the on/off switch on the unit. It was 17 degrees when I checked in, and the heater was off- the room was about 55 degrees. With the added time to figure how to get the system working, it was nice and chilly. When looking inside the heater, the thing was full of debris. No idea what on earth was going on. Bathroom was sparse and there was no sink space. Nail heads popped out of drywall, most notably in the bathroom. It took the desk clerk six or seven minutes to process my check-in... quite annoying. Not sure if the computer systems are outdated or slow, or what- but given that I had a reservation, it should have been a few seconds to ask for a card for incidentals then hand me the room key. The only thing done right was that the room was actually cleaned. Given the general maintenance, that was a surprise. The "breakfast" was a joke. Wal-Mart mini-muffins and a refrigerator with individually-wrapped vending-machine omelets that require microwaving. Hotel is directly under airplanes' final approach, so every couple minutes the entire building shook as a jet passed a few hundred feet overhead.
5 out of 5
by A verified traveler from Greensboro, NC

Posted Dec 24, 2017
Pros: Close to the airport, free shuttle
The room has a certain smell, but nothing bad. The room is neat and the facilities are confortable
4 out of 5
Recommended
for Everyone
by A verified traveler from Julian, NC

Airport Convenience

Posted Dec 15, 2017
Pros: We enjoyed having the shuttle service to the airport, that was very nice, indeed.
Location: Close to the airport. Less than 10 minutes away.
The hotel was very nice. Their computer systems crashed over night, so we didn't get our 5:00 am wake up call, luckily we woke up in time to still eat breakfast and catch the shuttle to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient

Posted Dec 11, 2017
Comfortable and convenient. Airport shuttle within minutes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Dec 9, 2017
Very nice. Comfortable! Nice breakfast. I would stay here again.
3 out of 5
by A verified traveler

Posted Dec 7, 2017
Management was incredibly nice and helpful! Stayed on the second floor where it smelt of weed. Besides that room was nice size, but the heater and AC unit fit not work. Giving this hotel a 3/5 because it's in a good location with nice staff, but the hotel itself is a little outdated and not exactly the cleanest.
1 out of 5
by A verified traveler

Very rude reception staff

Posted Dec 4, 2017
Very rude reception staff- there was a manager and a trainee. The trainee have to leave to check on a room and the manager refused to check me in. I asked him can he check me and he said “yes I can but it’s his shift“ so he basically refused to help me. He had a bad attitude as well. I left and checked into the Hampton Inn across the street.
5 out of 5
Recommended
for Everyone
by A verified traveler from greenville nc

Wife

Posted Nov 30, 2017
Booked the room for my wife to get some rest and not have to drive home. Perfect
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
Good place to stay, fly, eat and enjoy NC!!!!!!!!!!!!!!!!!!!!!!!!!!!