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Reviews of Aloft Chapel Hill

3 out of 5
Aloft Chapel Hill
1001 S Hamilton Rd, Chapel Hill, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1013 reviews" "
Rating 8 - Good. 289 out of 1013 reviews" "
Rating 6 - Okay. 91 out of 1013 reviews" "
Rating 4 - Poor. 37 out of 1013 reviews" "
Rating 2 - Terrible. 27 out of 1013 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern place to stay. Everything seemed to be clean except for the hair on the shower wall…😬. The AC unit sounded like it was about to give up. And there was a loud noise early in the morning that mimicked the end of a coffee pot brewing cycle, but it lasted like 30 minutes. Overall not a bad place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfy beds, good spot to stay when visiting UNC.
Stayed 1 night in Mar 2024

8/10 Good

Deryl

Business traveler, Traveled with partner
Very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Gennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cornelius Whalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Wonderful bartender.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael, Annandale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Aloft. The check in person was outstanding and took very good care of us. We will definitely go back
Stayed 1 night in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

10/10 Excellent

Jayme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aloft was a really cool place to stay. We were here for a college visit and it was close to campus and Franklin street. Very clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk area was undergoing renovation which was a little awkward. Parking a little dicey although we lucked out and found a spot close-by. Clean, safe, Quiet. Cool bar. Great place to stay after UNC game!

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Damarias

Stayed 1 night in Feb 2024

8/10 Good

Tomomi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Marisol, Waxhaw

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The lobby was under construction When I made the reservation nor when I checked in online was I made aware that there was major construction going on. I was caught off guard when I arrived at the premises. Parking was very inconvenient. We had to park in a parking garage at the end of the retail area and walk a substantial distance back to hotel. If I had been travelling alone as a female I would not have felt safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

8/10 Good

E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

August

Disliked: Cleanliness, staff & service, property conditions & facilities
Cancelled my stay, after receiving 3 unmade rooms. 208, 622, don’t remember the third no. Have pictures of all. Told hotel I wanted a full refund and demanding same from Expedia.
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, but was surprised by the $75 fee for dog.
Stayed 1 night in Jan 2024

10/10 Excellent

Erikcel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating, helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024

10/10 Excellent

MEG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Samantha

Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to UNC-CH
Stayed 1 night in Jan 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate! Perfect stay.
Room was perfect, all linens were crisp, plenty of towels were at the ready knowing guests may well want them as the shower door does not have a good seal at the bottom. So, pro tip: don't leave things you don't want soaked on the floor NEAR the shower door or PATH of the way the shower door opens. The front desk was advised of this annoyance and they do have a maintenance group coming to remedy the situation, as this is the case in more than one room. Other than that, the room was perfect, tight, vacuumed, straightened, plenty of TP and other items that guests commonly use. Room was lovely, colorful, fresh and the lobby welcoming and the front desk staff very helpful, at checkin, at midnight for odd questions here and there late at night, and staff definitely respected the DND tag we put on the door, and even when we were away. Thanks Aloft Chapel Hill!
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids, fun decorations and lounge area that felt family friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Very Clean. Kind staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Mohammad, Dayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near UNC
Front desk staff very helpful and friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, room comfort
I was disappointed to pay for parking on the street. It didn't bother me but my sister-in-law had a problem with the fragrance in the main lobby. She has allergies. The room was clean but kind of retro. I haven't been in a room like that.
Stayed 1 night in Dec 2023

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Very friendly and helpful. The road noise was very bad overnight.
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Brooks

Traveled with group
Liked: Cleanliness, staff & service
No food
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and convenient to location we were visiting. Water pressure in shower was low but all in all nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Breanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Met expectations. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Margaret, Winslow

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 3 nights in Nov 2023

8/10 Good

Lisa

Stayed 2 nights in Nov 2023