Ratings based on 103 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Everywhere

Clean, comfortable, and quiet.

Posted Jan 15, 2017
Clean, comfortable, and quiet. Very nice staff. Really the only option at this exit.
Comment from Hotel Management
Jan 15, 2017 by Sam S., AGM, Hotel Management
Dear Jeff, Thank you so much for your feedback about your recent stay at our hotel! I am so happy to hear that you enjoyed your stay as much as our entire staff enjoyed hosting you. We strive to provide you a clean, comfortable and peaceful rest along with the quality of service and hospitality that you deserve. When you stay with us, you are always at home! We hope you will visit us again the next time you are in this area and we look forward to hosting you in the future! Safe travels and thank you for choosing the Best Western Butner Creedmoor Inn! Regards, Sam S., AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Small issues

Posted Jan 1, 2017
Didn't like that the TV was not HDMI accessible Didn't like that there were no high chairs in the breakfast area which made it very difficult to enjoy breakfast when traveling with an 11-month old Other than that, staff was very friendly and when we reported the toilet wouldn't flush they had maintenance take care of it right away
Comment from Hotel Management
Jan 7, 2017 by Sam S., AGM, Hotel Management
Dear Rachael, Thank you for your valued feedback about your stay! We will certainly look into how we can use your comments to improve the experience that guests have when we host them. I am so happy to hear that you were very pleased with our staff, their hospitality and their quick service. It is our goal to exceed your expectations and we look forward to having another opportunity to host you again in the future! Best regards, Sam S., AGM
4 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
I was only there one night, so didnt get to explore the area, but the staff was very friendly and helpful
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Valued Guest - Thank you for your 4-star review! We hope that you will have a chance to explore the area more during your next stay. We are only minutes North of Durham where there is so much to do, including restaurants and sports, because of Duke University and all of the other universities that keep the area very happening. Please feel free to ask us more about the area and what there is to do during your next stay; our front desk would be delighted to assist you! I am thrilled to hear you enjoyed your stay and your interactions with the staff, who genuinely are the backbone of what we do here because they share the values of Southern Hospitality that we promote at our hotel. We hope to see you again soon! Thanks again for your feedback! Warm regards, W. Sandhu General Manager
5 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear Guest: Thanks for the 5-star review! We are so happy to see that you enjoyed your stay with us and hope you will continue staying with us in the future. Our entire staff works really hard to make all of our guests feel at home and ensure that you along with every other guest has a really enjoyable stay. It means a lot to me and the entire team when that is noticed and appreciated, so thanks again! We look forward to seeing you again next time you are in this area! Best regards, Sam S. General Manager
4 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for your review and 4 star rating! We love hearing from our guests and love gaining your valuable feedback! We are glad you enjoyed your stay and look forward to seeing you again soon! Thanks again for choosing Best Western Butner Creedmoor Inn! Warm wishes, Sam S. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from beaver falls. PA

Surprisingly great place to stay

Posted Aug 26, 2016
Only drawback is lack of restaurants nearby other than fast food bot not the fault of the hotel
Comment from Hotel Management
Aug 27, 2016 by Sam S. , Hotel Management
Dear Rusty, Thank you for your feedback!! It is our goal to provide you with a comfortable stay with free amenities such as high speed internet and hot breakfast, with exceptional customer service and hospitality. We know that what really makes an exceptional stay is how your hosts make you feel and the entire staff here wants you to know what a pleasure it was hosting you. We hope you will come visit with us again soon! Warm regards, Sam S.
5 out of 5
by William from slatington

Posted Aug 21, 2016 on Hotels
would stay again
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Dear William from Stington, Thank you for your patronage! We are SO thrilled to hear that you enjoyed your stay. Our entire team here at Best Western Butner Creedmoor Inn works incredibly hard to ensure that each of our guests has an exceptional customer service experience during their stay in addition to a comfortable guest room and several free amenities, including a hot Southern style breakfast and high speed internet. We would love the opportunity to host you again and hope to see you again soon! Warm regards, Sam S.
3 out of 5
by Ralph from Manassas

My time

Posted Aug 20, 2016 on Hotels
Pool was smalk
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Dear Ralph, We are sorry to hear you did not enjoy our outdoor pool. Although our pool is quite sizeable, and we are the only hotel in the area with an outdoor pool (or any pool, for that matter) we certainly appreciate your feedback and value your input as a guest. We hope you enjoyed the rest of your stay and all of our complimentary amenities, including hot Southern style breakfast, high speed internet, HD cable, and a microwave & refrigerator in your room. We would love the chance to host you again and look forward to your next stay! Best regards, Sam S.
4 out of 5
by Anne-Marie

Posted Aug 2, 2016 on Hotels
Girl at front desk was very helpful
Comment from Hotel Management
Aug 27, 2016 by General Manager, Hotel Management
Dear Anne-Marie: Thanks so much for taking the time to provide your valued feedback! I will be sure to share your kind words with our front desk clerk, and I know she will really value that you not only noticed but also appreciated her hard work and effort. Our entire team understands the importance of providing our guests a wonderful hospitality experience. We want your visit with us to showcase a taste of what Southern hospitality is all about! We hope you will come visit again soon and look forward to your next stay! Warm regards, Sam S.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lehigh Valley Pa

Creedmoor NC stay

Posted Jul 23, 2016 on Orbitz
Hotel staff was friendly and helpful. Rooms were clean. Location was convenient.
Comment from Hotel Management
by Sam, Hotel Management
Dear Valued Guest: Thank you for your feedback! We are so happy to hear that you enjoyed your stay and thank you for choosing our property. We aim to exceed our guest's expectations and will continue to strive for excellence in our guest's satisfaction. Please do visit us again soon as we would love to host you anytime! Thank you again!