Ratings based on 107 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from long Island

Nice hotel

Posted Apr 15, 2017
I have been staying here for pass 3years. New owners great staff. Always so nice friendly make you feel comfortable.
Comment from Hotel Management
Apr 16, 2017 by Sam S., AGM, Hotel Management
Dear Anonymous, I would love to be able to thank you personally, as you state you are our regular guest but I appreciate your feedback all the same. It is a great accomplishment that the improvements and changes being made at this hotel are being noticed and appreciated by our guests. Thank you for your valued patronage and for always choosing Best Western Butner Creedmoor Inn when you travel! We look forward to hosting you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Everywhere

Clean, comfortable, and quiet.

Posted Jan 15, 2017
Clean, comfortable, and quiet. Very nice staff. Really the only option at this exit.
Comment from Hotel Management
Jan 15, 2017 by Sam S., AGM, Hotel Management
Dear Jeff, Thank you so much for your feedback about your recent stay at our hotel! I am so happy to hear that you enjoyed your stay as much as our entire staff enjoyed hosting you. We strive to provide you a clean, comfortable and peaceful rest along with the quality of service and hospitality that you deserve. When you stay with us, you are always at home! We hope you will visit us again the next time you are in this area and we look forward to hosting you in the future! Safe travels and thank you for choosing the Best Western Butner Creedmoor Inn! Regards, Sam S., AGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Small issues

Posted Jan 1, 2017
Didn't like that the TV was not HDMI accessible Didn't like that there were no high chairs in the breakfast area which made it very difficult to enjoy breakfast when traveling with an 11-month old Other than that, staff was very friendly and when we reported the toilet wouldn't flush they had maintenance take care of it right away
Comment from Hotel Management
Jan 7, 2017 by Sam S., AGM, Hotel Management
Dear Rachael, Thank you for your valued feedback about your stay! We will certainly look into how we can use your comments to improve the experience that guests have when we host them. I am so happy to hear that you were very pleased with our staff, their hospitality and their quick service. It is our goal to exceed your expectations and we look forward to having another opportunity to host you again in the future! Best regards, Sam S., AGM
3 out of 5
by Tracey

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear Ms. Tracey, Thank you for your feedback about your stay with us! We value your input and hope you will visit us again soon so we can continue to work hard to exceed your expectations. I hope we can accomplish that goal during your next stay! Wishing you and your loved ones a Happy Holiday season and Happy New Year! Warm regards, Sam S., AGM
5 out of 5
by A verified traveler

Convenient clean hotel

Posted Dec 9, 2016 on Hotels
We arrived late Wednesday evening. The night manager was friendly and checked us in quickly. The room was clean and well maintained. Breakfast was a hot/cold buffet and had a decent selection. Overall, I was very pleased with our stay and would stay here again.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for your 5-star review of our hotel! I am so glad to hear that you enjoyed your stay, and were particularly impressed with how clean & well maintained our hotel is. I will be sure to share your remarks with our Housekeeping & Maintenance Departments because they are the backbone of the quality and standard that we produce for our valued guests. We know how exhausting travel can be, so we always strive to make your check in quick & easy; I am glad that we met that goal during your check in process! I hope you will continue to visit us whenever you are in this area. On behalf of our entire team, thank you for your patronage and we hope to see you again soon! Best regards, Sam S., AGM
5 out of 5
by A verified traveler

Friendly, Clean, & Comfortable

Posted Dec 2, 2016 on Hotels
I didn't get her name but the young lady at the front desk when I checked in and out was just wonderful.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for your 5-star review about your recent stay at our hotel. On behalf of our entire team, please accept my sincerest thanks for choosing our hotel and affording us the opportunity to host you. Here at the Best Western Butner Creedmoor Inn, we really value each and every guest and want to ensure that you not only enjoy our rooms and complimentary amenities, but also feel right at home and receive the best hospitality. I am so happy to hear that our staff succeeded in that goal and I will be sure to share your feedback with our front desk staff. We hope you will continue to stay with us in the future whenever you are in this area and look forward to hosting you again! Until next time, safe travels and thank you for choosing Best Western Butner Creedmoor Inn! Regards, Sam S General Manager
4 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
I was only there one night, so didnt get to explore the area, but the staff was very friendly and helpful
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Valued Guest - Thank you for your 4-star review! We hope that you will have a chance to explore the area more during your next stay. We are only minutes North of Durham where there is so much to do, including restaurants and sports, because of Duke University and all of the other universities that keep the area very happening. Please feel free to ask us more about the area and what there is to do during your next stay; our front desk would be delighted to assist you! I am thrilled to hear you enjoyed your stay and your interactions with the staff, who genuinely are the backbone of what we do here because they share the values of Southern Hospitality that we promote at our hotel. We hope to see you again soon! Thanks again for your feedback! Warm regards, W. Sandhu General Manager
5 out of 5
by A verified traveler

Posted Oct 9, 2016 on Hotels
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Dear Guest: Thanks for the 5-star review! We are so happy to see that you enjoyed your stay with us and hope you will continue staying with us in the future. Our entire staff works really hard to make all of our guests feel at home and ensure that you along with every other guest has a really enjoyable stay. It means a lot to me and the entire team when that is noticed and appreciated, so thanks again! We look forward to seeing you again next time you are in this area! Best regards, Sam S. General Manager
4 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for your review and 4 star rating! We love hearing from our guests and love gaining your valuable feedback! We are glad you enjoyed your stay and look forward to seeing you again soon! Thanks again for choosing Best Western Butner Creedmoor Inn! Warm wishes, Sam S. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from beaver falls. PA

Surprisingly great place to stay

Posted Aug 26, 2016
Only drawback is lack of restaurants nearby other than fast food bot not the fault of the hotel
Comment from Hotel Management
Aug 27, 2016 by Sam S. , Hotel Management
Dear Rusty, Thank you for your feedback!! It is our goal to provide you with a comfortable stay with free amenities such as high speed internet and hot breakfast, with exceptional customer service and hospitality. We know that what really makes an exceptional stay is how your hosts make you feel and the entire staff here wants you to know what a pleasure it was hosting you. We hope you will come visit with us again soon! Warm regards, Sam S.