Posted Dec 13, 2016
I was awaken by Customer representative Jermy to place additional charge for $35 something about if a room would get damage,thats very rude my kids were asleep and was ready to kick us out after room had been paid all day, I stay here alot of days but rudeness is unacceptable
Comment from Hotel Management
Dec 16, 2016 by JM, Hotel Management
Thank you for your feedback. We take all aspects of your stay seriously. We will review your comments and use them to improve our hotel and the Guest experience.