Ratings based on 500 Verified Reviews

3.6 out of 5
69% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight for medical visit.

Posted May 31, 2017
Pros: Closeness to Duke.
It was a nice stay for overnight. Very close to Duke Medical Center. Staff was very nice and professional.
Comment from Hotel Management
Jun 4, 2017 by Crystal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Posted May 31, 2017
Checked in bathroom shower running wouldn't cut off all the way. Go eat and come back water on floor. Call and report. Woke up next morning and shower messed up. Bath tub stopper broke. Couldn't take a bath or shower
Comment from Hotel Management
Jun 2, 2017 by Crystal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Pleasant stay

Posted May 12, 2017
Pros: Location
Cons: Needs some renovations, carpet are old and worn.
Location: Many things in downtown Durham, but not much around the hotel.
Nice hotel, a short 10 minute drive from Duke University. Clean and quiet at night. Staff was ok, but not very nice.
Comment from Hotel Management
May 15, 2017 by Crystal C, Hotel Management
Thank you for taking the time to complete a review for our hotel. Your feedback is very important to us and we will use this information to improve our hotel & staff. We hope to have the opportunity of hosting you again sometime soon.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Denver

Convenient Hotel To Duke Medical Center

Posted Apr 25, 2017
Pros: Convenient to NW Durham region.
Cons: Elevators are old and dirty.
Location: Duke Medical Center facilities are close. No remarkable restaurants are nearby however.
Spent three nights at hotel. Convenient to freeways and NW Durham area. Older facility but renovated and room was clean and quiet. Cleaning staff seemed a bit intrusive and not completely thorough with replacement bath linens. All in all an o.k. hotel but nothing fancy.
Comment from Hotel Management
Apr 28, 2017 by Crystal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Liesel

Nice room but thin walls.

Posted Apr 25, 2017 on Hotels
The room was alot more comfortable than we expected after reading reviews. It was clean and looked like they recently updated the rooms. Only issue we had was our neighbors. They had two children that yelled and screamed all day and almost all night. We probably got 4 hrs of sleep when they finally quieted down. It really wasn't the hotels fault though.
Comment from Hotel Management
Apr 26, 2017 by Olivia, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Olivia, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Luther

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Olivia, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Mark

Thank for the great stay.

Posted Apr 24, 2017 on Hotels
The hotel staff is sensitive to the needs of the visitors. Many are there for either the VA or Duke University medical center and thus, are already having an emotional stay. Staff know this and do all things necessary to accommodate the visitors. Rooms are clean and comfortable. Breakfast is great. Many resturants in the immediate area of the hotel. The shutle to the medical centers is a plus.
Comment from Hotel Management
Apr 26, 2017 by Olivia, Hotel Management
Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and we hope to have the opportunity of hosting you again sometime soon.
3 out of 5
by A verified traveler

Posted Apr 23, 2017
Not as nice as some other Comfort Inn's I've stayed at. Property is a little run down.
Comment from Hotel Management
Apr 28, 2017 by Crystal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from goldsboro nc

Nice hotel

Posted Apr 22, 2017
Clean hotel and beds very comfy. Impressed with the large variety of food at breakfast
Comment from Hotel Management
Apr 28, 2017 by Crystal, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!