Ratings based on 199 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

None

Posted Dec 11, 2017
I have a great time was my wife and I 28yrs anniversary and we will stay here again
Comment from Hotel Management
Dec 12, 2017 by Sales Director, Hotel Management
Dear Rudolph, Excellent! Thank you so much for taking the time to review - we are thrilled by your feedback and to know that we were able to make your trip a success! We look forward to seeing you again! Thank you! Sincerely, Shawn-Maurice Parker Sales Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Nicer than expected

Posted Nov 25, 2017
Room was exceptional and clean. Having a nice big tv and hbo made for a relaxing stay. I was only there for overnight but was very pleased with how nice everything was. The breakfast was so so, but for the price of the room, it would not stop me from staying again!
Comment from Hotel Management
Nov 27, 2017 by Sales Director, Hotel Management
Dear Valued Guest, Thank you for taking the time to review your recent stay at our property! We appreciate our guests' feedback and are thrilled to hear that we helped make your visit to the Raleigh area an enjoyable one! We hope to become your go-to place to stay when visiting the area from now on and that we will see you again soon! Sincerely, Shawn-Maurice Parker Sales Director
3 out of 5
Recommended
for Everyone
by A verified traveler

The weekend

Posted Nov 13, 2017
Comfortable bed.. Nice shower... The room was spacious
Comment from Hotel Management
Nov 14, 2017 by Shawn-Maurice, Hotel Management
Dear Valued Guest, Thank you for reviewing your recent stay with us! We appreciate your feedback. We are delighted to hear your trip was a positive and enjoyable experience, and look forward to your return! Thank you again for your review! Sincerely, Shawn-Maurice Parker Sales Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Place, Neighborhood was???

Posted Oct 27, 2017
Cons: CNN loud!... all morning in the breakfast area. Don't broadcast political news channels in common areas with mixed company.
Janesh had a very friendly smile. He made us feel welcome. Will not return unless they turn off biased political news channels in the morning and replace with something more inclusive for mixed company.
Comment from Hotel Management
Oct 27, 2017 by Sales Director, Hotel Management
Dear Valued Guest, Thank you for your feedback. Your kind words are encouraging to our staff to keep smiling and keep up the great work! We look forward to providing you with a superb stay the next time you are in town! Sincerely, Shawn-Maurice Parker Sales Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Nice, clean room but no room service. We stayed 1 night.
Comment from Hotel Management
Oct 10, 2017 by Shawn-Maurice, Hotel Management
Dear Valued Guest, Wonderful! Thank you for taking the time to review - we appreciate our guests' feedback! We are delighted to hear your stay with us was such a success and hope you'll come back and see us again soon! Sincerely, Shawn-Maurice Parker Sales Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Sep 18, 2017
Pros: The room layout
Cons: Room AC made a weird rattle sometimes
Location: Convenient to restaurants and shopping.
Clean and great layout. Quiet Very roomy Friendly staff. Good breakfast variety
Comment from Hotel Management
Sep 21, 2017 by Shawn-Maurice, Hotel Management
Dear Valued Guest, Wonderful! Thank you for taking the time to review - we appreciate our guests' feedback! We are delighted to hear your stay with us was such a success and hope you'll come back and see us again soon! Sincerely, Shawn-Maurice Parker Sales Director
4 out of 5
by Gerald

Good

Posted Sep 9, 2017 on Hotels
Other than being charged twice the experience and the stay was great!
Comment from Hotel Management
Sep 12, 2017 by Rajendra, Hotel Management
Dear Gerald, Thank you for being our guest and thank you for providing us with candid feedback on your experience. We truly appreciate your comments on our friendly and helpful staff; however, we are sorry to hear that some other aspects of your stay failed to meet your expectations. We are constantly working to ensure that our hotel and guest rooms are up-to-date and have recently undergone a number of upgrades and improvements so we feel certain your next stay will exceed your expectations. Sincerely, Shawn-Maurice Parker Sales Director
5 out of 5
by William

Excellent service

Posted Sep 5, 2017 on Hotels
Desk staff were extremely courteous and helpful. Breakfast was excellent.
Comment from Hotel Management
Sep 7, 2017 by Rajendra, Hotel Management
Dear William, It is a pleasure to know that you enjoyed relaxing during your recent stay with us at Comfort Suites Raleigh. Thank you for being our guests and thank you for sharing your experience with fellow travelers. We hope that you enjoyed our excellent service, robust WiFi, delicious breakfast, and convenient location. We look forward to welcoming you back again very soon! Sincerely, Shawn-Maurice Parker Sales Director
4 out of 5
by Kathleen

Posted Aug 24, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Rajendra, Hotel Management
Dear Kathleen, Thank you for reviewing your recent stay with us! We appreciate your feedback. We are delighted to hear your trip was a positive and enjoyable experience, and look forward to your return! Thank you again for your review! Sincerely, Shawn-Maurice Parker Sales Director
3 out of 5
by A verified traveler

Smelly room

Posted Aug 21, 2017
Pros: The staff really was great. Super nice.
Cons: Housekeeping.
The hotel was nice and the location was good. The staff was super friendly. The room! Oh,the room! It smelled like body odor, curry and incense. Also, it appeared the room had not been vacuumed. I am not the type who complains. We dealt with the stink but we will not go back.
Comment from Hotel Management
Aug 22, 2017 by Shawn-Maurice, Hotel Management
Dear Valued Guest, Thank you for being our guest and thank you for providing us with candid feedback on your experience. We truly appreciate your comments on our friendly and helpful staff; however, we are sorry to hear that some other aspects of your stay failed to meet your expectations. We are constantly working to ensure that our hotel and guest rooms are up-to-date and have recently undergone a number of upgrades and improvements so we feel certain your next stay will exceed your expectations. Sincerely, Shawn-Maurice Parker Sales Director