Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

close to the mall

Posted Sep 21, 2016
Great location that is a quick drive from downtown Raleigh and right next to the Crabtree mall.
3 out of 5
by A verified traveler

Stayed for Business

Posted Aug 5, 2016
Location: location was good
We were welcomed nicely by staff and was given a room on first floor....the Hallway and our room smelled very musty from some type of water damage prior to our stay. There was a dehumidifier in the hallway outside our door.
Comment from Hotel Management
Aug 16, 2016 by Management, Hotel Management
Dear Valued Guest, Thank you for your feedback concerning your recent stay. We appreciate you taking the time to share your experience and have addressed the appropriate hotel staff to ensure this was an isolated incident that is corrected immediately. If your travels return you to the Raleigh -Durham area in the future we hope that we have an opportunity to service to again. Thank you kindly.
3 out of 5
by A verified traveler

Smelly room

Posted Jul 31, 2016
The hotel is very pretty and the lobby area is nice and hospitable (they had goldfish and lemonade for everyone). However, the concierge was cold and seemed annoyed when I asked questions about my reservation. My room smelled like dirty clothes, very musty. I ran the air conditioning for a while but it didn't improve. Overall, I wouldn't recommend given the price.
4 out of 5
by Steve from Charlotte, NC

Great hotel but breakfast--on your own.

Posted Jun 13, 2016 on Hotels
We appreciate complimentary breakfast. This hotel did not have it.
5 out of 5
by James

This traveler left a rating score only Posted May 29, 2016 on Hotels
4 out of 5
by John

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
5 out of 5
by A verified traveler from owings mills, md

Posted Apr 8, 2016
Pros: lobby, parking, kitchen, staff, room
Cons: nothing I can think of
Location: proximate to Mall for shopping and dining
convenient to everything we needed to do and people we wanted to see
5 out of 5
by A verified traveler

College visits

Posted Apr 2, 2016
Pros: Great room, clean, comfortable bed.
Cons: nothin
Great hotel, friendly staff, very comfortable, close to schools we were visiting. Easily accessible to downtown Raleigh.
5 out of 5
by Peter

Reliable

Posted Mar 25, 2016 on Hotels
The hotel was perfect for my purposes which was a business trip--clean, quiet and friendly staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2016 on Hotels