Ratings based on 538 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close and convenient to the Ritz

Posted Apr 16, 2018
just off 44O so lots of car/truck noise but nice overall
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient location.

Posted Feb 26, 2018
Nice hotel. Too bad the pool wasn't working. good price.
1 out of 5
by A verified traveler from New York

Terrible Experience

Posted Feb 9, 2018
Pros: Nothing.
Cons: Everything
Would not come back. Staff was rude and not very helpful.
1 out of 5
by A verified traveler from Maryland

Did not get what I paid for.

Posted Feb 9, 2018
Pros: Nothing. My negative impression was formed at check-in.
Cons: The hotel could honor offers posted on Expedia.
Location: N/A
I checked into the hotel on February 3. The Expedia page said I could get a free breakfast for a higher rate. So I paid this rate. When I checked in I was told that there was no breakfast plan and that the hotel didn't serve breakfast when there was clearly a food bar in the lobby. There was nothing I could do since I had pre-paid for the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Lovely Place

Posted Dec 31, 2017
I love everything about this place. The staff, the view, convenience to shopping places, and the way it is kept clean and modern.
4 out of 5
by James

Just passing through...

Posted Dec 30, 2017 on Hotels
Great staff, clean room, best egg sandwich I've ever had...
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Posted Dec 30, 2017
Excellent team. Very clean and professional service provided.
1 out of 5
by A verified traveler

RUN FROM THIS ILL-MANAGED, RUN DOWN HOTEL.

Posted Dec 29, 2017 on Hotels
IT'S VERY POORLY MANAGED WITH EVERY MANAGER TELLING A DIFFERENT ANSWER TO THE SAME QUESTION. THEY ATTEMPTED TO RIP US OFF WITH PHONE CALLS. YOU CAN DO MUCH BETTER IN RALEIGH & FOR LESS MONEY FOR A CLEANER, NICER, BETTER RUN HOTEL.
5 out of 5
by Rose

Kernersville, NC

Posted Dec 15, 2017 on Hotels
Quick check in, staff was wonderful. Rooms were very clean and bed was super comfy. Would highly recommend staying here
5 out of 5
by Richard

This traveler left a rating score only Posted Dec 3, 2017 on Hotels