Ratings based on 289 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Southern U.S.
The worst US hotel I have ever stayed at.Posted May 17, 2017
I have stayed at worse hotels, but only in the Asia and Central America. Where to even begin? The room smelled very musty, and I suspect the carpet and maybe bedspreads have not had attention in a long time. There was no soap in the room. No hangers. No, iron or coffeemaker, but that is more common. I checked in on Friday and out on Monday, and nobody from the hotel ever checked on my room, brought towels, emptied the trash, made the beds, etc. I did track down a worker with a cleaning cart, and he gave me towels and some soap. The main office had nobody working in it at the time. The place is loud, and has lots of people that seem to spend long periods of time on the balconies, yelling to others in the parking lot, waving at me when I show up (?) and occasionally fighting. Really a low class place. When I checked out, I was able to talk with the manager, and she apologized that I was not told that since this is an "extended stay" hotel, they don't generally provide towels or do any housekeeping in the rooms. If it had not been graduation weekend for Duke University, I would have tried to find another place immediately.
by A verified traveler from Florida
Posted May 2, 2017
Repairs needed in the room. Stayed last year and rooms are really getting torn up.
Posted Jan 27, 2017 on Hotels
by lee from Durham
stay awayPosted Jan 18, 2017 on Hotels
Disgusting RoomPosted Jan 15, 2017 on Hotels
Do not stay at this hotel! My experience at this hotel was absolutely awful. Our room appeared to not have even been cleaned after the last person stayed in it. Under the bed was old food, empty cans and bottles, and garbage. There was a used bar of soap leftover from the stay before in the shower and the bathroom was not clean. As soon as we arrived, we had to ask for a new blanket because the one on the bed was DIRTY! 100% don't recommend wasting your money on this hotel.
Posted Jan 3, 2017 on Hotels
by A verified traveler
Convenient and Squeaky CleanPosted Jan 2, 2017 on Hotels
My room was squeaky clean and comfortable, I would stay here again.
Posted Jan 2, 2017 on Hotels
The staff was extremely wonderful. The room was not as i expected; the phone did not work, the dresser appearances was horrible and most importantly the smoke detector was hanging and destroyed. I have taken pictures for your viewing if you would like. The staffs professionalism and courteous attitude would be the reason i book a room again. However if you put some efforts into the rooms and keep your rates reasonable ot wil be an extremely pleasant syay overall.
for Everyoneby A verified traveler
Great stayPosted Jan 2, 2017
Love the hardwood floors and the bed...they have plastic coverings on the mattress which in yurn makes you sweat.
Posted Dec 22, 2016 on Hotels