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Reviews of Days Inn by Wyndham Raleigh Glenwood-Crabtree

2 out of 5
Days Inn by Wyndham Raleigh Glenwood-Crabtree
6619 Glenwood Ave, Raleigh, NC

Reviews

6.8
Rating 10 - Excellent. 114 out of 470 reviews" "
Rating 8 - Good. 133 out of 470 reviews" "
Rating 6 - Okay. 92 out of 470 reviews" "
Rating 4 - Poor. 61 out of 470 reviews" "
Rating 2 - Terrible. 70 out of 470 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

jamie

Traveled with family and small children
Was a good place for a quick stay. Good price for the quality. Could do with a few upgrades such as our bathtub,you could only shower because the stopper didn't work for the bath. There's no closet to have your clothes, only two small hooks on a wall and a single drawer. If your just needed a place to sleep for the night without a lot of accommodations it's a good place to stay. Also have a nice complimentary breakfast, nothing fancy but do have fruits, pastries, cereal, granola bars, juice and coffee and even make your own waffles.
Stayed 3 nights in Apr 2024
Response from Emily on Apr 22, 2024
Thanks so much for the feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Emily on Apr 17, 2024
Thanks for the great review!

4/10 Poor

Ammar

Disliked: Amenities, property conditions & facilities
Breakfast was terrible Staff is terrible All you hear Nyet Soviet era no for everything
Stayed 7 nights in Mar 2024
Response from Emily on Apr 5, 2024
We're sorry you were unhappy with your stay. We are a limited service property so we only have a few amenities we offer which keeps our prices competitive.

2/10 Terrible

Ericardo

Disliked: Amenities, property conditions & facilities
The smell in was messing with my allergies, I’m yet to get back my refund through Expedia. I did not stay not even one at the Days Inn. But was given the run around in getting back my refund if $300
Stayed 5 nights in Mar 2024
Response from Emily on Mar 31, 2024
Hi, we're very confused by this review. According to our system you never checked into the hotel and were never charged for a room. The reservation was marked as a no show. Because we did not charge you, we would not be able to refund you.

8/10 Good

Lisa

Stayed 1 night in Mar 2024
Response from Emily on Apr 17, 2024
Thank you!

10/10 Excellent

Angel, Salisbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff are very friendly. Room is large and clean. Bed comfortable. Great value. Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Emily on Mar 27, 2024
Thanks so much for the review!

8/10 Good

Shannel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 2 nights in Mar 2024
Response from Emily on Mar 25, 2024
Thank you for the feedback, we hope to see you again.

8/10 Good

Shannel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Dog friendly
Stayed 2 nights in Mar 2024
Response from Emily on Mar 25, 2024
Thank you!

4/10 Poor

Amber

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Owner removed all plugs for bathtubs, so no bath possible. Main bathroom in lobby devoid of all toilet paper or paper towels probably to save money. Bread items at breakfast stale, waffle batter sour. Rooms are fine, clean and will do for a night. However, i feel there are better options for the same price around the area
Stayed 1 night in Mar 2024
Response from Emily on Mar 25, 2024
We're sorry you were unhappy. We did briefly run out of paper towel due to a shipping issue but that has been resolved. I'm not sure what you mean about the waffle batter but we will look into it.

8/10 Good

Timothy

Stayed 1 night in Mar 2024
Response from Emily on Mar 25, 2024
Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emily on Mar 10, 2024
Thanks for your review!

2/10 Terrible

Jessica

Stayed 1 night in Mar 2024
Response from Emily on Mar 31, 2024
We're sorry you were unhappy with your experience. We wish you had let us know what could have been better while you were here so we could have improved your stay.

10/10 Excellent

John, Elizabeth City

Liked: Staff & service, amenities
Its a good choice for one night with low budget. Staff people are always kind
Stayed 1 night in Mar 2024
Response from Emily on Mar 10, 2024
Thanks for the feedback!

8/10 Good

Phillip, Durham

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emily on Feb 23, 2024
Thanks for the review!

6/10 Okay

Angella

Stayed 1 night in Jan 2024
Response from Emily on Mar 25, 2024
Thanks for your review

10/10 Excellent

shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Emily on Feb 23, 2024
Thanks!

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a decent place
Stayed 2 nights in Jan 2024
Response from Emily on Feb 23, 2024
Thanks for your review!

2/10 Terrible

Jill, medford

Stayed 1 night in Jan 2024
Response from Emily on Feb 23, 2024
We're sorry you were unhappy with your stay.

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Emily on Feb 23, 2024
Thank you!

6/10 Okay

Marcio Soares

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very rude receptionist, clearly did not want to be working, so shouldn't.
Stayed 3 nights in Dec 2023

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was the maintenance man and our shower was broken the entire week we were there and he said he fixed it twice but it was never fixed nor touched by him or anyone else
Stayed 7 nights in Nov 2023

8/10 Good

Robert

Stayed 1 night in Dec 2023

6/10 Okay

Danny

Response from Emily on Feb 23, 2024
Thanks for reviewing!

6/10 Okay

son

Liked: Staff & service, amenities
lacking closet, boiling water pot, and housekeeping should be service daily.
Stayed 2 nights in Nov 2023
Response from Emily on Dec 5, 2023
Housekeeping is available daily if requested, as it stated on the paper you signed at check in. We also have coffee pots available on request as well. We wish you'd let us know during your stay that you needed these, we would have been more than happy to provide them.

10/10 Excellent

Katherine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property a few times now and it’s been a great experience each time. The staff is friendly and helpful as well as patient, you never know what a person may be going through and they have always been nice. The property is clean and comfortable and I’ve never felt unsafe there.
Stayed 1 night in Nov 2023
Response from Emily on Dec 4, 2023
Thanks so much for the positive feedback!

8/10 Good

Yolanda

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The front desk staff were friendly and breakfast options were okay considering is not a full-service location. The outside could use some revamping and there was only one vending machine in the lobby, although there were signs about others on the first floor. I would definitively go back as for me, the most important is the cleaningness of the room and they exceeded my expectations. Oh, it is also pet friendly and does NOT smell like pets have been there so, Kudos for that.
Stayed 2 nights in Nov 2023
Response from Emily on Nov 29, 2023
Thank you for the feedback! We are planning to update the exterior of the property to better reflect the updated interior.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room for the money , clean , nice staff
Stayed 2 nights in Nov 2023
Response from Emily on Nov 29, 2023
Thanks so much for the feedback!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Emily on Nov 29, 2023
Thanks for the perfect score!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Emily on Nov 20, 2023
Thanks so much for the positive review!

4/10 Poor

Ed Stiles,

Disliked: Staff & service
The shower did not work. When I mentioned this to the manager, she gave an indifferent shrug and turned back to the computer. I will never stay here again.
Stayed 1 night in Nov 2023
Response from Emily on Nov 20, 2023
We're so sorry you had this experience. We would love for you to reach out to us to explain better what the issue was so we can resolve it.

8/10 Good

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Emily on Nov 12, 2023
Thanks so much for the feedback!

4/10 Poor

Edwin

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down. Rooms need up-dating. No closet to hang your clothes just 2 hooks on wall. Lock on door not working correctly. Toilet fixture rusting. Bath tub chipped.
Stayed 2 nights in Nov 2023
Response from Emily on Nov 6, 2023
Thanks for the feedback, our rooms were updated to the current Days Inn brand standard last year using the furniture and fixtures required by Wyndham. We will bring the other issues to maintenance's attention.

6/10 Okay

Ken

Liked: Staff & service
Disliked: Property conditions & facilities
The room was relatively clean. But overall the hotel is worn down. Cracks in the walls and floors. Lots of noise since all rooms open to parking lot. But everything worked. Bed was comfortable enough. If you just need to sleep and shower, it’s fine.
Stayed 2 nights in Nov 2023
Response from Emily on Nov 4, 2023
Thank you for the feedback!

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Emily on Oct 29, 2023
Thank you! We appreciate you!

8/10 Good

Hampton

Stayed 1 night in Oct 2023
Response from Emily on Oct 29, 2023
Thanks so much for the review!

4/10 Poor

Carmen

Business traveler
Disliked: Amenities, property conditions & facilities
That hotel is horrible and they take from my card $100 deposit. days later I don’t have my money back.
Stayed 1 night in Oct 2023
Response from Emily on Oct 25, 2023
We're sorry you were unhappy with your stay. It can take up to ten days for the security deposit to process back to you, it depends on your bank.

8/10 Good

John, Elizabeth City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Happy with the cleanliness of the room, no so much with the sorroundings
Stayed 1 night in Oct 2023
Response from Emily on Oct 22, 2023
Thanks for the feedback! We remodeled our rooms in the Summer of 2022 and we are now focusing on the exterior of the property. We hope you stay again and see the improvements we will be making.

6/10 Okay

Brandi

Traveled with family
Liked: Cleanliness
Not satisfied
The outside was very dingy on the inside would have been remodeled but a lot of things were not finished. Our door the bolt lock would not lock. The door handle to the bathroom was falling off. And they charge you $100 deposit on top of what you already paid.
Stayed 1 night in Oct 2023
Response from Emily on Oct 22, 2023
We're sorry about the issues you had with your room, we will have maintenance address them. The 100 security deposit is listed on Hotels.com under "Fees & Policies," we're sorry you didn't see that and it came as a surprise at check in.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, even for just on night
Stayed 1 night in Oct 2023
Response from Emily on Oct 22, 2023
We're so glad you enjoyed it!

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the stay !
Stayed 1 night in Oct 2023
Response from Emily on Oct 22, 2023
Thanks for the great review!

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in Oct 2023
Response from Emily on Oct 16, 2023
Thanks so much for the review!

8/10 Good

Detrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an affordable price
Stayed 4 nights in Sep 2023
Response from Emily on Oct 29, 2023
Thanks for the review! We hope to see you again

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay Stay
The rooms did have clean beds and the service was fair, however, the front desk after 8 p.m. leaves a lot to be desired. I don't know if these employees know that the customer pays the bills.
Stayed 2 nights in Oct 2023
Response from Emily on Oct 9, 2023
Hi Michael, we would love for you to reach out and let us know what the actual issue you had was that you referenced in your review.

2/10 Terrible

Redrick

Stayed 1 night in Sep 2023
Response from Emily on Oct 29, 2023
Hi, we're not sure why you've given us a 1 star when our records show you did not show up and use your prepaid reservation.

4/10 Poor

WENYANG

Disliked: Staff & service, amenities, property conditions & facilities
When I went to the counter and asked for a conditioner, they said they didn't have any. I was very surprised.
Stayed 2 nights in Oct 2023
Response from Emily on Oct 5, 2023
We're sorry, we offer a lot of free amenities from razors to toothbrushes, but conditioner is not one we keep on hand due to low demand.

10/10 Excellent

Rick

Stayed 1 night in Sep 2023
Response from Emily on Sep 30, 2023
We appreciate the great review!

6/10 Okay

Pedro

Stayed 5 nights in Sep 2023
Response from Emily on Sep 30, 2023
Thank you for the feedback!

8/10 Good

Leslie

Liked: Cleanliness, room comfort
Comfy night sleep, and a waffle for breakfast
Comfy night sleep, and a nice waffle for breakfast, but the shower had a slow drain and the bathroom door would not close due to a screw head poking out(see photo)
Stayed 3 nights in Sep 2023
Response from Emily on Sep 24, 2023
Thanks for letting us know about this issue, we will have maintenance address it immediately. We're glad you otherwise enjoyed your stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Emily on Sep 24, 2023
Thanks for your feedback!