Wouldn't recommend it...
Posted May 1, 2016
The check-in process was slow. Then I was given a key that didn't work for the room I was assigned. I went back to the desk to have it re-coded. Next, I went back to the room and the key didn't work again; however, this time the person who was staying in the room answered the door. And, yes, I was trying to get in the room to which I was assigned. So, back to the desk where I was told that the room was marked unoccupied. Then, I was told I couldn't be assigned a room until the audit process completed. So, I was assigned to a different room. It turned out that the second room didn't have a room number on the door, so I had to make sure it was the right room given the sequence of room numbers before trying the key. Fortunately it worked. The room was generally clean though a bit worn. I wouldn't recommend it.
Comment from Hotel Management
May 9, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.