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Reviews of Hampton Inn Raleigh/Clayton I-40

2.5 out of 5
Hampton Inn Raleigh/Clayton I-40
100 Hampton Dr, Garner, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 607 reviews" "
Rating 8 - Good. 168 out of 607 reviews" "
Rating 6 - Okay. 46 out of 607 reviews" "
Rating 4 - Poor. 23 out of 607 reviews" "
Rating 2 - Terrible. 22 out of 607 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate being able to lower the temp in the room below what other places allow. Plus leaving the HVAC fan in the “on” position to help me sleep.
Stayed 5 nights in Apr 2024

10/10 Excellent

rebecca, charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just needed a night stay while traveling but gosh this hotel exceeded expectations in quality, customer service and price !! I wouldn’t hesitate to stay here again. Perfect accommodations for a quick trip!!
Stayed 1 night in Apr 2024
Response from AGM on Apr 21, 2024
Thank you for your feedback and staying with us. We look forward to having you stay with us again in the near future.

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and one particular staff member was helpful above and beyond. Latoyia is a great role model and asset to this Hampton Inn.
Stayed 4 nights in Apr 2024
Response from sandyo on Apr 19, 2024
Thank you for your feedback. We are glad you enjoyed your stay. It is our pleasure to do our best to give you a warm welcome. See you next time.

10/10 Excellent

Ijeoma

Stayed 2 nights in Apr 2024
Response from sandyo on Apr 20, 2024
Thanks for your feedback. It is our pleasure to give the best hospitality we can to our guest. See you next time.

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are most important for restful sleep, which is why we choose Hampton Inns. Our bed was comfortable, but it wasn't quite as firm as our last stay at a Hampton Inn in Knightdale. The pillows are glorious, however! We were happy to have a wall thermostat rather than having the other type near the floor. The sofa was comfortable, hassocks were perfect for putting up our feet or to place a suitcase. The room was spacious and had nice pull out convenient wire drawers to hold clothing or other items. The bathroom was exceptional with large shelves and also pull-out sheves on both sides of the sink. Another nice feature was inclusion of pump bottles of shampoo, conditioner and body gel installed inside the tub area. There is also lotion installed near the sink. And we loved the special touches of fanfolded washclothes and flower design made out of the toilet paper roll! The only suggestion I would make is to have more washclothes, at least four instead of only two. The lady at the front desk was fantastic upon our arrival and made check-in smooth and pleasant. She even came to our room within minutes when we needed help operating the t.v. We had another very pleasant lady at check-out. Breakfast was very good, especially the scrambled eggs. The eating area and lobby are very nicely decorated and inviting. In conclusion, I cannot say how much we enjoyed our stay at this Hampton. It was fantastic! Hampton Inns are top notch which is why we stay there!
Stayed 3 nights in Apr 2024
Response from sandyo on Apr 19, 2024
Thank you for your feedback. We are glad you enjoyed your stay. It is our pleasure to do our best to give you a warm welcome. See you next time.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the ladies at the front desk to the very comfortable and clean room. I will definitely be back.
Stayed 1 night in Mar 2024
Response from sandyo on Apr 20, 2024
Thanks for your feedback. It is our pleasure to give the best hospitality we can to our guest. See you next time.

10/10 Excellent

Steven

Stayed 3 nights in Mar 2024
Response from sandyo on Apr 19, 2024
Thanks for your time and stay with us

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sandyo on Apr 19, 2024
Thanks for your time and stay with us

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sandyo on Apr 19, 2024
Thanks for your time and stay with us

6/10 Okay

Kyara

Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very approachable and I felt safe in the area. The room was clean and very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the front desk staff! Excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent along with the amiable staff. The check-in professional (Latoyia) was especially beneficial. Thanks, Latoyia, for your help and the other staff that made my stay comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Joely

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Jan 2024

8/10 Good

Dennis

Stayed 1 night in Jan 2024

10/10 Excellent

Peggy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sandy on Jan 14, 2024
Thanks for your feedback, its our goal to make each guest feel welcomed and appreciated. See you next time.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Night Stay
Nice hotel convenient to many places. The staff was nice.
Stayed 3 nights in Jan 2024
Response from sandyo on Jan 13, 2024
Thanks for your feedback and staying with us. We will see you next time.

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean!
Very friendly, welcoming, and clean hotel. And they were very welcoming to my furry friend, as well!!
Stayed 3 nights in Dec 2023
Response from Sandy on Jan 13, 2024
Thanks for your feedback and staying with us. See you next time.

10/10 Excellent

Faraja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Nice place. Barbara front desk and breakfast attendent young ladies were all so sweet and welcoming. Ill return for certain.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet hotel
Stayed 3 nights in Dec 2023
Response from sandy on Jan 1, 2024
Thanks for taking time and giving us feed back. We will see you next time.

10/10 Excellent

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from sandy on Jan 1, 2024
Thank you for taking time and giving us your feedback. It is our pleasure to show each guest hospitality. See you next time.

10/10 Excellent

Amol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from sandy on Jan 1, 2024
Thank you for taking time and giving us your feedback. It is our pleasure to show each guest hospitality. See you next time.

10/10 Excellent

Nakeshia

Stayed 1 night in Dec 2023
Response from sandy on Jan 1, 2024
Thank you for taking time and giving us your feedback. It is our pleasure to show each guest hospitality. See you next time.

10/10 Excellent

Arturo

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from sandy on Dec 5, 2023
Thank you for your feedback. It is our mission to provide the best hospitality we can. See you next time.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Clean room and surroundings .
Stayed 2 nights in Nov 2023
Response from sandyo on Dec 3, 2023
Thank you for your feedback. It is our mission to provide the best service to our guests. See you next time.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from sandy on Nov 21, 2023
Thank you for your feedback. It is our goal to give our guest a welcoming and pleasant experience. See you next time.

8/10 Good

Howard

Stayed 1 night in Nov 2023
Response from sandy on Jan 1, 2024
Thank you for taking time and giving us your feedback. It is our pleasure to show each guest hospitality. See you next time.

10/10 Excellent

Mariya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean large rooms. Good breakfast. Will stay again.
Stayed 1 night in Nov 2023
Response from Sandy on Nov 21, 2023
Thank you for your feedback. It is our mission to give our guests a warm and welcoming experience. See you next time.

10/10 Excellent

LYDIA B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from sandyo on Nov 15, 2023
Thanks for your feedback. It is our mission to provide a warm, friendly and quality stay. See you next time.

10/10 Excellent

FJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Staff was very friendly and helpful. No concerns at all. Highly recommend this hotel.
Stayed 1 night in Nov 2023
Response from sandy on Nov 15, 2023
Thanks for your feedback. It is our mission to provide a warm, friendly, and quality stay. See you next time.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazed at the service
The hotel as you walk in the doors make you feel welcome the dining area is very pleasant and so warm and feeling the room was great and the personnel on staff excellent personnel
Stayed 1 night in Nov 2023
Response from Sandyo on Nov 8, 2023
Thank you for your feedback. It is our pleasure to provide the best service we can. See you next time.

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nugget off the beaten path.
Staff and maintenance were professional, friendly and responsive. Recommended.
Stayed 2 nights in Oct 2023
Response from sandyo on Oct 30, 2023
Thank you for your feedback. I will let our staff know, they will be glad to be acknowledged. See you next time.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sandyo on Oct 31, 2023
Thank you for taking time for your feedback. Our staff will be happy to hear they made an impact. See you next time. Have a great day.

10/10 Excellent

Avis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sandy on Oct 30, 2023
Thank You!!

8/10 Good

TYRONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sandy on Oct 23, 2023
Thank you for your feedback. See you next time.

4/10 Poor

david

Stayed 1 night in Oct 2023
Response from Latoyia C (Guest Services) on Oct 24, 2023
Hi David,Thank you for sharing your review with us. It is our intent to provide a stella experience to our guest and we are always working to improve guest experience. Thank you for your feedback!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the proximity to several places.
Stayed 4 nights in Oct 2023
Response from Latoyia C (Guest Services) on Oct 8, 2023
Hi Nancy! We're glad our hotel could accommodate your stay. We hope to see you again in the near future!

4/10 Poor

Jonathon

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
Room was not very clean and had a funky smell. There was a cockroach in our bathroom. Beds were comfortable and staff was very friendly At check in.
Stayed 1 night in Oct 2023
Response from Latoyia C (Guest Services) on Oct 8, 2023
We are sorry your stay was not a more pleasant experience. We pride ourselves in making sure that rooms are thoroughly cleaned and inspected. We will continue to work with our housekeeking staff to insure this continues.

10/10 Excellent

Wes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from sandy on Oct 9, 2023
Thank you so much for your feedback and your stay with us. Hope to see you again on your next travels.

8/10 Good

Matthew, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property relatively updated. Rooms need microwaves but all in all a decent place to stay.
Stayed 1 night in Sep 2023
Response from sandy on Oct 3, 2023
Thanks for your feedback. We will pass on your advice to our team. See you next time.

8/10 Good

Thomas

Traveled with group, Traveled with partner
Liked: Cleanliness
You need a sign up at the Glen Rd intersection indicating there’s a Hampton Inn down the road.
Stayed 4 nights in Sep 2023
Response from sandy on Sep 30, 2023
Thank you for your feedback and good advise. I will be sure to pass this along to our development department. Hope to see you on your next visit.

8/10 Good

Juan

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from sandy on Sep 30, 2023
Thanks for your time and attention with your feedback. Hope to see you on your next stay.

10/10 Excellent

Alexandra

Stayed 2 nights in Sep 2023
Response from sandy on Sep 19, 2023
Thank you for your feedback and glad you enjoyed your stay. We hope to see you again on your next trip.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed for one night
It was cool, Sandy was very nice and accommodating! The hotel is older, upgrades to the shower would be great, and microwaves in the room would be nice too being that it is 2023.
Stayed 1 night in Sep 2023
Response from so on Sep 19, 2023
Thank you for your feedback and advice. I will pass along your comments to our staff. We are working on updating our hotel and placing microwaves in each room.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was clean and bed was comfy. Plenty of TV - staff friendly and decent although small breakfast.
Stayed 1 night in Sep 2023
Response from Latoyia C (Guest Services) on Sep 17, 2023
James,Thank you for staying with us! We are glad you enjoyed the cleanliness of the hotel and were able to sleep comfortably during your stay. Thank you for your feedback regarding breakfast. Your feedback is much appreciated.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Sep 2023
Response from sandy on Sep 14, 2023
Thank you for your feedback and glad you enjoyed your stay. Hope to see you again.

10/10 Excellent

SHANA

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful and friendly
Stayed 3 nights in Sep 2023
Response from Sandy on Sep 11, 2023
Thank you for staying with us and leaving us your kind feedback. I will be sure to pass along the complements to our staff. Hope to see you in the future.

10/10 Excellent

Dejah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. No loud or disruptive neighbors. Very clean room. Definitely recommending to visitors.
Stayed 1 night in Sep 2023
Response from sandy on Sep 11, 2023
Thank you for staying with us and leaving us your kind feedback. Hope to see you in the future.

10/10 Excellent

Charles

Stayed 1 night in Sep 2023
Response from sandy on Sep 30, 2023
I am glad you enjoyed your stay with us. Hope to see you on your next visit.