Ratings based on 371 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport and shopping

Posted Dec 8, 2017
Nice hotel near lots of shopping and the airport. No bar at this location you have to walk next door to Embassy suites.
Comment from Hotel Management
Dec 8, 2017 by Chris, Hotel Management
Thank you for staying with us. We are glad to hear that you enjoyed the hotel and location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Dec 3, 2017
Needed hotel for quick trip for family funeral. Staff very helpful. Great rooms. Convenient to many stores, restaurants. Would stay here again.
Comment from Hotel Management
Dec 4, 2017 by Chris, Hotel Management
Thank you for staying with us during a difficult time. We are sorry to hear about your loss and your family is in our thoughts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Timmins

Nice hotel.

Posted Oct 23, 2017
Pros: Close to airport. They have a shuttle that runs from 4:00am. Staff very helpful.
Cons: Time of wake up was fifteen minutes late.
Location: Thomasville, TJ Max and other stores within walking distance. They are several furniture stores in the area.
Liked the location if you are flying out. They have a good breakfast.
Comment from Hotel Management
Nov 14, 2017 by Chris, Hotel Management
Thank you for staying with us and sharing your experience! We are glad you enjoyed the hotel amenities and location. Please accept our apologies for the late wake up call.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Everything and Everybody was amazing! Two things that were needed by us and what our friends who stayed there also. A mini fridge and a microwave.
Comment from Hotel Management
Oct 18, 2017 by Chris, Hotel Management
Thank you for staying with us! We are glad you had a great stay! Currently, only our suites have mini fridge & microwaves. The hotel will be undergoing renovations within the next few months and all rooms will have them once completed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
Pros: Fairly clean
Cons: Shuttle service availability
Good. Accessible to food and shops. Staff was professional, but could be friendlier.
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay and the location of the hotel. We hope to see you again on your next visit to Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service

Posted Sep 29, 2017
Very comfortable, welcoming and located near a lot of different restaurants and shopping. After having breakfast got in my car to find it dead. Went in to ask the representative at the desk if there is anything g he can do as far as jump starting my car. With in less than a min the shuttle guy showed up and in less than 5 min I was on the road. Thank you
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
Thank you for staying with us! We are glad that we were able to get you on your way quickly and that you enjoyed your stay. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from californi

Nice

Posted Sep 28, 2017
Very nice people clean and mmmmmmmmmmmmmmmmmmmmmmm
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
Hi Ginna, We are glad you enjoyed your stay and the "Hamptonality" that our team provides. Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Weekend Getaway

Posted Sep 19, 2017
Pros: The staff was great, and the rooms were clean and spacious.
Cons: Additional parking would be an improvement.
Location: There was plenty of shopping nearby, and you're not too far outside of Raleigh.
Overall, the stay was great but there was limited parking due to a group of board gamers over the weekend, and an additional event that resulted in parking being an issue. There were also 2 large storage containers that occupied 10-12 parking spaces in total. The staff tried to accommodate by moving their vehicles to allow guests to park closer to the hotel but it was still an inconvenience throughout the weekend. Otherwise, it was not a bad stay.
Comment from Hotel Management
Sep 28, 2017 by Chris, Hotel Management
Hi Tony, Thank you for staying with us and sharing your feedback. We are glad that you enjoyed the hotel and location. While we typically do not have a challenge with parking, we do apologize for the inconvenience you experienced. We will certainly do our best to plan better the next time we have large events.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice hotel and staff

Posted Sep 17, 2017
Nice hotel and staff. Great breakfast and pool! Beds are pretty hard though, but otherwise a wonderful place and location is both out of the way and close to a lot!
Comment from Hotel Management
Sep 28, 2017 by Chris, Hotel Management
Hi Ray, Thank you for staying with us and sharing your feedback! We are glad that you enjoyed your stay and look forward to welcoming you back on your next visit.
4 out of 5
by Colin

No complaints

Posted Sep 11, 2017 on Hotels
The staff was helpful, the rooms were clean, we only stayed one night but the area had plenty to do. Can't complain.
Comment from Hotel Management
Sep 14, 2017
Hi Colin, Thank you for staying with us and sharing your feedback. Although we wish you could have stayed longer, we are glad you had an enjoyable experience. We hope to see you again on your next visit to Raleigh!